Will Guests Recommend Your Hotel?

Anyone availing of goods or services these days will have heard the following question: How likely is it that you …

Strategies for responding to your guests’ reviews

Why is important to respond to guests reviews Hotels that make the effort to respond to guests’ reviews benefit not …

How to Choose the Right Channel Manager for Your Business

Previously we looked at a number of features that any hotelier would find invaluable in a cutting edge Property Management …

Sirvoy Security Update

What is it? Sirvoy has undergone a major security overhaul this month which promises better auditing of logins and a …

PART II – How to Choose A Hotel Property Management System in 2018

In our last article we listed some top tips for hoteliers looking for a Property Management System (PMS). Now we’re …

What is GDPR and how will it Affect Hoteliers?

The GDPR (general data protection regulation) is new legislation that aims to give citizens more control over their personal data. …

How to Choose a Hotel Property Management System (PMS) in 2018

Which one are you? It seems that there are two kinds of hotelier out there. One who regularly tosses around …

The Hostels that are Redefining the Industry

Until quite recently if you asked anyone for three words they would associate with hostels you might get something like …

New for December 2017

December saw a pretty major release that had been in the pipeline for some time. The newest Payments feature allows …

Customised Experiences for Your Guest

It’s interesting that when it comes to goods and services, todays hotel guest will choose experiences over stuff (92% of …

Appealing to ‘Generation Now’

Patience is most certainly a virtue, but it isn’t one that most of us would equate with the younger generation …