Payments

Simple, stress free payments

Get paid faster and with less effort. With flexible payment options, powerful automation, and a guest portal that does the heavy lifting, Sirvoy gives you full control over your cashflow and simplifies how you get paid; whether it’s online, in person, or before arrival.

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Automation

Flexible payment options to suit you and your guest

Smart transaction tracking
Track all transactions from your central dashboard. From deposits and payments to refunds and invoices, enjoy a clear audit trail in your bookings and accounting reports. Sirvoy also integrates with accounting tools for added convenience.
More payment options
Accept all major credit cards, virtual cards, bank transfers, local payment options, and digital wallets like Apple Pay and Google Pay. Regardless of where your guests are from, Sirvoy makes it easy to offer a payment method that feels familiar and secure.
Automate your payments
Set up payment rules to take deposits at the time of booking, charge balances before arrival, or apply no-show fees. With everything clearly marked in your payment dashboard, you’ll reduce cancellations, no shows, save time and keep your cashflow healthy.
Guest console
The built-in guest portal makes it easy for customers to pay balances, update card details, or cancel their stay, without needing to contact your team. It’s a smoother experience for your guests and fewer emails, calls, and manual updates for you.
Smart transaction tracking
Track all transactions from your central dashboard. From deposits and payments to refunds and invoices, enjoy a clear audit trail in your bookings and accounting reports. Sirvoy also integrates with accounting tools for added convenience.
More payment options
Accept all major credit cards, virtual cards, bank transfers, local payment options, and digital wallets like Apple Pay and Google Pay. Regardless of where your guests are from, Sirvoy makes it easy to offer a payment method that feels familiar and secure.
Automate your payments
Set up payment rules to take deposits at the time of booking, charge balances before arrival, or apply no-show fees. With everything clearly marked in your payment dashboard, you’ll reduce cancellations, no shows, save time and keep your cashflow healthy.
Guest console
The built-in guest portal makes it easy for customers to pay balances, update card details, or cancel their stay, without needing to contact your team. It’s a smoother experience for your guests and fewer emails, calls, and manual updates for you.
Simplicity

Smart payments, built for hospitality

Flexible payment handling

Enter or adjust card details manually, process partial refunds, and handle cancellation fees with full control from your Sirvoy dashboard.

 

 

Collect and store payments

Sirvoy lets you easily handle virtual credit cards issued by OTAs like Booking.com and Expedia. These prepaid cards are stored in Sirvoy Vault or Stripe, then charged when you’re ready; no manual tracking or invoicing needed. 

Accept payments at reception

With Stripe Terminal, you can securely take card payments in person, perfect for walk-ins, extras, or balances due at check-in. It connects directly to Sirvoy, so there’s no need to enter amounts manually or switch between systems.

Testimonials

Hear what our customers have to say

Talk to Our Sales Team

I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it’s so easy to connect with the external booking channels and the sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. 

Andrew Langran
Trunna Hostel, Sweden
Benefits

Easy and worry-free with no surprises or extra fees

No added fees or hidden charges

We never shuffle extra charges under white labelled solutions or in the fine print. All our payment features are included in the Pro plan – with 0% added commission and full access to trusted payment providers like Stripe and PayPal. 

Built for security & compliance

Protect your guests, and your business, with built-in safeguards like automatic data expiry, PCI-compliant processing, and secure card storage. Sirvoy keeps your payments safe and your operations GDPR-ready, so you can leave the heavier risk management to us.

Round-the-clock support

Payment issues shouldn’t have to wait. Our 24/7 support team is on standby by live chat, email, or phone – ready to jump in and help you sort things out fast. No bots; just friendly, responsive agents that usually reply within 5 minutes (yes, really!). We hope you don’t run into problems, but if you do, we’re there for you.