Hotel management
Helping hoteliers deliver a 5 star experience
Running a hotel is hard work, but Sirvoy’s award-winning, all-in-one platform is designed to make your day easier. Setup is fast, updates are automatic, and it’s feature rich system lives under one centralized dashboard. Handle bookings, stay in touch with guests, collect payments, and stay organized without a steep learning curve for you or the team.
Front desk
Sirvoy’s front desk (PMS) brings together everything you need to manage your day
Booking engine
Our built-in booking engine can be installed in minutes with a simple snippet of code
Channel manager
Access millions of potential guests instantly with our easy-to-use channel manager.
Website builder
Create a beautiful, mobile-friendly website in minutes – no tech skills required.
Automations
From booking confirmations to post-stay messages, Sirvoy automates guest communication.
Statistics
Track performance, spot trends, and understand your business at a glance.
Payment solutions
Get paid your way, securely and on time.
Room & rates
Set seasonal pricing, create custom rate plans, and easily manage availability.
Trusted by top brands worldwide
Benefits
Tailored for Hotel Operations
Increase your revenue
Take commission-free bookings through your own Sirvoy-powered website (included with Pro), or add the booking engine to your existing site or socials. Upsell extras like breakfast, tours or pet stays during the booking process.
Sirvoy’s flexible pricing tools also let you set seasonal rates and automate pricing adjustments, so you never miss out during peak demand.
Automate guest communication
- recognize returning guests.
- send pre-arrival emails/SMS.
- send billing notices and collect payments.
- easily update the calendar.
- remind them when they’re checking out.
- allow keyless access using Sirvoy integrations.
Better payment flexibility
Avoid costly no-shows with flexible and automated prepayment options, like charging the first night or a fixed/percentage amount upfront, so guests commit early and you have less manual work at the front desk.
Sirvoy integrates with trusted providers like Stripe and PayPal, including Stripe Terminal for in-person payments, so guests can pay with alternatives like Apple Pay, Google Pay, or by card.
Switch systems easily
Switching to Sirvoy is simple:
- Import your existing bookings in minutes
- Get step-by-step help from our onboarding agents
- Learn quickly with training videos and a full knowledge base
- Easily train seasonal and part-time staff
- Be fully set up in just a few hours
Reliability
Peace of mind that comes from software you can count on
99.9% uptime, always
We know downtime costs you time, money, and trust. That’s why Sirvoy delivers 99.9% uptime across all core systems, including our booking engine and backend. You can even view live system performance right from your Sirvoy dashboard.
Powered by AWS
Sirvoy is hosted on Amazon Web Services; the same secure platform trusted by banks, governments, and global enterprises. It means faster load times, better failover protection, and world-class server reliability, no matter the time or where you're based.
A brand that's built on trust
Reliability is one of Sirvoy’s core values, and a guiding principle behind every line of code. We invest heavily in stability, testing, and security infrastructure so your operations run smoothly and your guests are never left waiting.
Built and backed by us
We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. When you contact our Support team, you're talking to the people who helped build the system.
99.9% uptime, always
We know downtime costs you time, money, and trust. That’s why Sirvoy delivers 99.9% uptime across all core systems, including our booking engine and backend. You can even view live system performance right from your Sirvoy dashboard.
Powered by AWS
Sirvoy is hosted on Amazon Web Services; the same secure platform trusted by banks, governments, and global enterprises. It means faster load times, better failover protection, and world-class server reliability, no matter the time or where you're based.
A brand that's built on trust
Reliability is one of Sirvoy’s core values, and a guiding principle behind every line of code. We invest heavily in stability, testing, and security infrastructure so your operations run smoothly and your guests are never left waiting.
Built and backed by us
We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. When you contact our Support team, you're talking to the people who helped build the system.
Knowledge
Frequently asked questions
Is Sirvoy easy to use and learn for hotel staff?
Yes, it is. Sirvoy is designed to be simple and intuitive, making it easy for staff to learn, even those without prior tech experience. It’s powerful but not bloated, so you won’t get lost in features you don’t need. We also offer a comprehensive knowledge base and a library of helpful YouTube videos to guide new users. And if anyone gets stuck, our round-the-clock support team is always just a chat or email away .
Is Sirvoy mobile-friendly for managing on the go?
Yes, Sirvoy is fully mobile-optimized and works smoothly on phones and tablets. While we don’t offer a standalone app, you can easily add Sirvoy to your home screen and use it just like one. Here’s how to set that up .
Does Sirvoy help me reduce overbookings?
Absolutely. Sirvoy’s Channel Manager syncs your availability and pricing across major OTAs in real time, helping prevent double bookings. While iCal syncs (used by platforms like Vrbo or Glamping Hub) aren’t real-time, they update often enough to minimize the risk of overbookings.
Can Sirvoy handle last-minute bookings and walk-ins?
Of course! Sirvoy makes it easy to create bookings on the spot, whether walk-in or over the phone. You can add bookings directly via the calendar or “New Booking” tab, enter guest details manually, and instantly check availability. Plus, Sirvoy lets you control how close to check-in time guests can book through the booking engine settings.
Can I take payments at the front desk with Sirvoy?
Yes. With Stripe Terminal, you can securely accept in-person card payments at reception, whether it’s for walk-ins, extras, or final balances. It connects directly to Sirvoy, so there’s no need to enter amounts manually or switch systems. Payments are recorded instantly in the guest’s booking.
Can I create different user permissions?
Yes, you can assign different roles with custom access levels. Maybe you want to restrict housekeeping to room views, but allow reception to manage bookings, or give your accountant access to payments and reports. Sirvoy’s flexible permissions system lets you tailor access for each team member so everyone has exactly what they need, and nothing they don’t.
How is Sirvoy different from similar systems?
Our focus will always be on providing software that is reliable, affordable and powerful without being overpowering. Our clients consistently tell us how much they appreciate our round-the-clock support and the peace of mind that comes from knowing real help is only a message away.