Success Story
"We would never have made it without Sirvoy"
“With Sirvoy, we grew our turnover by 40% and finally had the time and peace of mind to focus on what matters most – our guests.”
Imagine standing in the hallway of your own home. You’re holding a packed bag, looking around one last time before closing the door behind you. Why? Not because you’re going on a trip, but because you have no other choice. The guests are already at the reception, and because of a double-booking in a worn-out notebook, you have to give up your own bed.
For the family at Bryggan på Dønna, this wasn’t a horror story. It was reality.
A legacy of the sea and a hobby that "took off"
It all really started with Per’s love for the ocean. His family has been fishing here since 1954, and he vividly remembers the days when the massive 100-foot trawlers docked at the pier to land their herring.
When the boats were later sold, Per wanted to preserve the soul of the place. The idea he presented to his wife, Siv, was modest: renovate the pier, rent out a room or two to cover the costs, and keep it as a quiet hobby on the side. But Dønna held a secret – it wasn’t just the fishing hauls that were incredible out here, but the “tourist hauls” too.
Rumors of the family’s warm hospitality spread faster than anyone could have imagined, and soon the hobby became a booming business that their son, Fredrik, also joined.
From a 14-day demo to a brand new daily life
The family knew they needed a change, so they did what most people do: they Googled. They found Sirvoy and started a 14-day free demo, a trial period that turned out to be exactly what it took to dare take the leap.
But there was one requirement:
“We had to choose something so simple that Mom could use it too.”
During those 14 test days, every piece fell into place. They discovered that technology wasn’t a hurdle, but a helping hand, and when the trial was over, there was no turning back to the old notebook.
“I don’t know where we would be today without Sirvoy. We wouldn’t have made it without it.”
Mama Siv’s digital embrace
For Siv, the change was especially clear. She was the one who previously carried the heaviest burden – keeping order in the “Big Book” where every day was divided into rows, with bookings to be written in, remembered, and followed up.
Despite not seeing herself as “tech-savvy,” she embraced Sirvoy without a second thought. Today, what she appreciates most is the simplicity. Being able to see instantly what is booked and what is vacant, without having to double-check notes or rely on a fading memory. What used to create stress is now something she has full control over.
The result: 40% growth and orcas in the sound
By letting Sirvoy handle bookings and day-to-day admin around the clock, Bryggan på Dønna has undergone a total transformation. They have grown. Digitalization hasn’t just led to a 40% increase in turnover, it has given the family the chance to actually be hosts.
The biggest win, however, isn’t measured in percentages.
Today, Siv, Per Kristian, and Fredrik stand on the edge of the pier with relaxed shoulders. They greet their guests with genuine smiles. They know exactly which room belongs to whom. Now, they finally have the time to stand there with their visitors and look out over the mirror-like water.
And sometimes it happens, right where Per Kristian used to hunt herring with his great fishing boat, that an orca majestically breaks the surface.
Growing turnover by 40% is big, but being able to sleep in your own bed is bigger. Today, the only guests who show up without booking through the system are the orcas in the sound, and they, at least, stay in the water and out of the family bedroom.
Thanks to Sirvoy, the order has been restored at Bryggan på Dønna.
Say goodbye to stress and hello to more guests
If you’re looking for an easy way to manage your bookings and guest communications, Sirvoy can help you get started. Book a free demo with one of our dedicated team today and discover how we can help make running your business simpler and more efficient.
