Takeaways from Sirvoy Next: a feature-loaded premiere for hosts

At our first Sirvoy Next webinar, we planned about ten minutes for your questions. The Q&A ran over, and we still didn’t get to them all.

We’ll take that as a good sign. The premiere on November 3 was packed with news, and your questions showed us what matters most to you.

“We’re so excited to share with you what we’ve done with your feedback.”

— Mats Persson, CEO and co-founder

Thank you to everyone who joined us from all over the world! Here’s what stood out.

Missed the webinar? Watch the recording here.

Price with confidence: our AI Rate Manager is coming

“It’s ten at night, so I go in on my phone and raise prices 10 or 15 percent on a feeling.”

Stephen Lundegård, our chief product officer, shared these words from a revenue manager he visited. Sound familiar?

That’s why we’re building our own AI Rate Manager. It looks at your own bookings: how fast your dates are filling and how full the same date was last year. Then it suggests a price and tells you why, and you always stay in control.

The first hotels get to try it before Christmas. By spring, we hope it’s an add-on you can switch on. Want in early? Tell our support team.

Sirvoy POS: a till that talks to the room bill

Edvard Oganesian, our product manager, started with a message from a hotel in Sweden:

“Our guests get two receipts today: one from Sirvoy and one from the till. That is just wrong.”

They weren’t alone: 190 properties in 19 countries asked us for a point of sale.

Then Edvard showed what we’ve built since we first wrote about it. With Sirvoy POS, dinner, drinks or something from your shop goes straight on the room, and the guest pays one bill at checkout.

And yes, it can replace your cash register. “That’s the point of it,” as Stephen put it in the Q&A.

Swedish hotels start testing it in November. Finland, Norway, Denmark and Germany are next, hopefully in Q1 2027.

A new booking engine and calendar

We heard from 1,804 properties about the booking engine, and more than 1,700 about the calendar. Here’s what we did with all that feedback:

• The new booking engine, announced back in June, gives guests clear steps, a progress bar and a cart that stays in view. Fewer guests should give up halfway and call you instead. The beta is planned to roll out from Q1 2027.
• The new calendar keeps your view the way you left it, and you can move bookings right in the grid. It’s in beta now, and more of you get access over the coming weeks.

Besides these exciting updates, we’re also planning packages, guest statistics reporting and an open API. Keep an eye on our public roadmap for news.

Two hidden gems you already have

Moa Hultén, our sales executive, dug up two features many of you might not be using yet:

• Free booking links on Google: your own website can show up on Google next to the booking sites, so guests can book direct without you paying for ads. Here’s how to set it up in Sirvoy
• One payment link for every booking: guests click a link in your email and land on their booking, ready to pay. No more “I can’t find my booking number.” Here’s how to add it to your emails

Your questions, answered

We answered these questions live. Click one to jump straight to the answer in the recording. Don’t worry if we didn’t get to yours. We’ve noted it and will get back to you.

• Do you plan to offer an MCP server? (34:51)
• Will it be possible to message guests from Booking.com, Airbnb and other channels directly in Sirvoy? (35:38)
• When will the new booking engine be released, and will rooms and add-ons work together? (39:03)
• When can charging a card and sending the receipt be automated? (40:27)
• When do the new features start, and do I need to sign up to join early? (41:13)
• Where can I find the hidden gems, and how do I set them up? (43:08)
• Can I completely replace my cash register with Sirvoy POS? (44:06)

See you at the next Sirvoy Next

Sirvoy Next was a first for us, and we loved it! One of you told us the thing you appreciate most is that we “genuinely listen to hotels.” That one made our day.

As Edvard put it: great features start with you. Keep the feedback coming.

We’ll be back in about six months. Until then, sign up for our newsletter in the footer to get more hidden gems, and catch anything you missed in the full recording.