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Guest Experience

Are you a child friendly hotel?

We have already talked about the importance of pet-friendly places especially when it comes to hotels. Now, as expected...

Guest Experience

Will guests recommend your hotel?

Anyone availing of goods or services these days will have heard the following question: How likely is it that you ... ...

Guest Experience

Strategies for responding to your guests’ reviews

Why it is important to respond to guests reviews Hotels that make the effort to respond to guests’ reviews benefit ... ...

Guest Experience

23 January 2018

The hostels that are redefining the industry

Until quite recently if you asked anyone for three words they would associate with hostels you might get something like...

Guest Experience

Customised experiences for your guest

It’s interesting that when it comes to goods and services, todays hotel guest will choose experiences over stuff (92% o...

Guest Experience

20 November 2017

How to make your boutique hotel stand out

There’s no denying that the development and expansion of mega hotel chains and Vacation Rental sites like Airbnb has le...

Guest Experience

23 October 2017

The winning formula to make your hotel stand out!

Would you like to get inside the mind of millions of potential guests to find out what they really really ... The post...

Guest Experience

12 September 2017

Pinterest for hoteliers

With the advent of social media has come an unprecedented and overwhelming choice of online platforms with which to adv...

Guest Experience

Stay protected in the cloud

Data Privacy & How it Affects Your Business June 2017’s global cyber attack which mostly affected large ...

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