How this co-living home made guest management simple with Sirvoy
“Our guests aren’t just booking a bed. They’re joining a curated community of like-minded individuals. Sirvoy supports that. Other systems had too many features and their prices matched it. Sirvoy suited our needs perfectly.” – Steffi, Green Room JBay
In the surf town of Jeffreys Bay, South Africa, life moves at a slower pace. The waves roll in like clockwork, the bikes are always ready by the door, and mornings start with a surf and end with shared dinners inspired by the resident veggie garden.
This is JBay Co-Living, a beautiful villa and coworking community for remote workers who want to blend productivity with the ocean air, barefoot walks, and a deeper sense of connection.
It’s not a guesthouse. It’s not a hostel. It’s a home for people who choose to stay a little longer. Some work from their rooms, others settle in at the house’s coworking area, or hop on a bike to the larger coworking hub nearby. Everything, from the layout to the booking process, is intentional. Since opening, they’ve welcomed guests from more than a dozen countries – many of whom return for the surf, the work-life balance, and a sense of family and belonging.
Special right? And exactly why they needed a special system to match their pace and their values.
Not as calm as it looked
Before Sirvoy, staying organised was a real chore. Guest details were scattered across spreadsheets, messages, and calendars.
“It was chaos. I was constantly double-checking dates and getting things wrong. I messed up check-ins more times than I’d like to admit.”
The team wanted to spend less time fixing admin mistakes and more time building the community that makes JBay Coliving special.
Finding the right fit
When a fellow co-living space in Cape Town recommended Sirvoy, it stood out for one simple reason: it didn’t try to do too hard.
“We looked at other systems, but they were either way too basic or way too complicated. Sirvoy had the features we actually needed, without all the extras that just get in the way.”
Everything started to feel more manageable. A single calendar let the team see who was arriving and when. The booking engine added live availability to the website, so guests could book easily without needing to send a message first. Everyone had the information they needed, in one place, without confusion.
Booking a bed. Joining a community.
Unlike most properties, Green Room JBay doesn’t allow instant bookings. Every stay begins with an application and a bit of intention.
“We have a section on our website called, ‘what we are and what we’re not’. During booking, guests have to tick a box confirming they’ve read it. It helps make sure the people arriving at our door are the right fit for the community.”
Sirvoy made that possible with custom booking questions and approval settings. A pretty small feature, but it had a big, positive impact – helping keep their guest experience aligned with the kind of lifestyle they’re promoting.
Tools that actually make life easier
One of Steffi’s favourite features? Seasonal pricing.
“Before, I had a spreadsheet where I counted the nights one by one and tried to adjust prices manually. It was a mess. Now, I can set it all ahead of time and never worry about it again.”
Sirvoy also made managing returning guests simple. With the guest profile tool, their details autofill automatically. When someone messages to book again, it only takes a few clicks to confirm everything.
Steffi noted that training was quick and painless too. The interface felt intuitive from the start, and the layout made sense.
“There’s nothing worse than using a system where things aren’t where you expect them to be. Sirvoy just made sense.”
Quietly powerful
JBay Coliving isn’t trying to fill every bed at any cost. They care more about the right people staying for the right reasons. Sirvoy supports that by keeping things simple, reliable, and easy to manage.
Are you running a property that’s more about people than platforms?
Book your free demo and see how Sirvoy can keep things simple behind the scenes.
