How Borghamn Strand doubled their reservations
“Sirvoy has been a real turning point for us. Its user-friendly design makes managing bookings effortless, whether I’m on-site or not. It’s more than just convenient, it has completely changed how we run things.” – Elon Atsmon, Borghamn Strand Hotel
Some places have history woven into every beam and brick. Borghamn Strand is one of them. Perched on the shores of Lake Vättern, this former limestone quarry once supplied stone for castles, churches, and even Sweden’s biggest fortress. Over the years, it has been a work camp, a tourist hotel, a school, and now, under the Atsmon family’s care, a welcoming hotel where guests can slow down and take it all in.
But while Borghamn Strand had stories to tell, behind the scenes, things weren’t running quite so smoothly. When the Atsmons took over in 2018, they were new to hospitality. Taking reservations meant endless emails, phone calls, and hoping nothing slipped through the cracks. It worked for a while until the bookings began rolling in.
Keeping track of everything manually wasn’t just exhausting. It was eating into the time they wanted to spend improving the guest experience. They needed a booking system that didn’t turn into another full-time job.
A system that fit their needs
Finding the right system took time, but once they found Sirvoy, things started falling into place. Setting it up wasn’t just about learning a new tool. It was about creating a booking process that finally worked for them.
The difference was immediate. Guests could now book in a few clicks instead of waiting for an email response.
The team no longer had to track reservations across different platforms or worry about double bookings. Everything was in one place, easy to access and even easier to manage.
“Once we got everything set up, it all made sense. It just works.”What used to feel like a daily scramble became effortless.
Twice the bookings, with half the hassle
Before Sirvoy, 80 % of bookings had to be handled manually, with just 19 % coming through the website. Today, more than half of all reservations are made online, and every direct booking through their website is completely commission-free.
For Borghamn Strand, this meant keeping more of what they earned instead of paying fees to third-party platforms. Guests could now check availability, book instantly, and receive immediate confirmation, making the process smoother for everyone. “It saves us a lot of time, and it’s also better for the customer. Before, people had to call or email to check availability, but now they can see everything for themselves.”
The shift didn’t just free up time. Bookings doubled, and occupancy reached 70 %. Instead of getting caught up in admin, the team can now focus on their guests and continue building on what makes Borghamn Strand special. And if anything ever comes up, help is never far away.
“The support is fantastic. They respond quickly, and they always know exactly how to help. Compared to other software, where you might wait a full day for an answer, that makes a huge difference.”
Book smarter, not harder
With Sirvoy taking care of bookings, Elon and his team can spend more time making sure every guest’s stay at Borghamn Strand is something special. See how Sirvoy can help you do the same.
