B&B / Guest House
Learn how Swedish Country Living increased direct bookings
Dalsland, Sweden · David & Marie Naraine
Sirvoy is a user-friendly system that's easy to get the hang of. Compared to other booking systems, which required months of training, Sirvoy was straightforward and effective from the get-go. As a small family business, we've always valued our time, and having a system like Sirvoy has been a real lifesaver.
In 2005, David and Marie left the fashion industry behind and founded Swedish Country Living in the quiet countryside of Dalsland, Sweden. They poured their creativity into restoring country houses and Hermitage cabins, transforming them into inviting retreats where guests could connect with nature. Word spread about their warm hospitality and commitment to sustainability, culminating in a 2021 award for Sweden’s Most Sustainable Experience. Running a small family business is no small feat though, and David and Marie were feeling the strain.
“From handling bookings to sending invoices and responding to every email, it felt like a never-ending cycle. Like many hoteliers, we just wanted to find a way to make life easier.”
Finding the right fit
Marie and David discovered Sirvoy during an information session hosted by the Swedish tourist board. Intrigued by its reputation for being both powerful and simple, they decided to give it a try.
“We needed something that wouldn’t overwhelm us, and Sirvoy was just the right fit.”
The cloud-based system made managing their bookings, availability, and guest communication simple and intuitive. “It was quick to set up, easy to use, and we could focus on the guests instead of the admin.” David and Marie quickly realized that Sirvoy wasn’t just about handling the admin side of things; it also helped them enhance their guests’ experience. “When guests know everything is taken care of before they arrive, they feel more relaxed. They can focus on enjoying their stay without worrying about extra costs or missing details.”
With Sirvoy managing bookings and payments, David and Marie were able to offer their guests a smoother experience from start to finish.
More time to create unforgettable stays
Having more time to focus on their guests was the real shift for David and Marie.
“We’ve always wanted to provide an unforgettable experience, but it’s hard to do that when you’re bogged down with the details.”
With Sirvoy handling the backend work, they could focus on building stronger connections with their guests and creating lasting memories.
“Our direct bookings went from 40% to 70% in just over a year, and that’s made a huge difference to us. Sirvoy has saved us so much time, allowing us to focus even more on our guests. It has completely transformed how we work.”
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