How Estancia Los Potreros grew 50% with Sirvoy
“Sirvoy has changed how we work. It’s simple, effective, and frees up time to focus on our guests. It’s the perfect fit for a business like ours.” – Kevin Begg, Estancia Los Potreros
Phenomenal Growth
In the hills of Córdoba, Argentina, Estancia Los Potreros redefines what it means to welcome visitors. A working cattle ranch steeped in history and tradition, it offers guests a chance to connect with the heart of Argentine culture. From riding alongside gauchos to learning the traditions of Argentine ranch life, every moment feels authentic.
For Kevin, who took over his family’s farm in 2001, Estancia Los Potreros has always been about preserving his family’s legacy while inviting guests to experience the culture and traditions of Argentina firsthand. But managing the growing needs of his estancia in such a remote location came with unique challenges. That’s where Sirvoy made all the difference.
“We’re not just a hotel. Our guests become part of our family. They sit at my table and leave with friendships and stories they’ll remember forever.”
Finding a system that could meet the unique needs of his working cattle ranch, without adding more headaches, wasn’t easy. Kevin needed a solution that would allow him to focus on creating the personal connections that make Estancia Los Potreros special.
The Sirvoy difference
In 2020, Kevin discovered Sirvoy. The platform quickly proved to be the perfect fit. Unlike other systems that felt too complex, Sirvoy was straightforward, easy to learn, and flexible enough to meet the demands of the estancia.
“The automated email feature alone saved me hours every week. Before Sirvoy, I had to respond to every inquiry manually. Now, agents and guests get instant replies, and I don’t have to spend my days sending the same messages over and over. It’s a huge time saver.”
Sirvoy’s built-in calendar made coordinating bookings with agents simple. Kevin could quickly share availability, keep track of reservations, and stay organized effortlessly.
“It’s so well designed and intuitive. Everything is clear and easy to manage.”
A thriving property
“The support team is always available. I can reach out any time and get a quick response, no matter what the issue is. It’s rare to find that kind of service these days.”
Since switching to Sirvoy, Kevin has gained the freedom to focus on what he loves most; welcoming guests, riding alongside them, and sharing the traditions of Estancia Los Potreros.
The result? A 20% annual increase in bookings since reopening in 2022, with an additional 30% growth projected this year. The estancia is now running at near full capacity.
“Sirvoy gave me time back. I can spend my days on the ranch with my guests instead of managing bookings. It’s made all the difference.”
Book smarter, not harder
With Sirvoy taking care of bookings, Kevin and his team can spend more time making sure every guest’s stay at Estancia Los Potreros is something special. See how Sirvoy can help you do the same.
