Why Do I Get Overbookings?

Even though the availability is synced between Sirvoy and the channels almost instantaneously, there is always a small risk of double bookings …

Can I Limit the Number of Rooms Shared with a Channel?

Let’s say you have 4 double rooms, but you only want 2 of those to be sold through a booking channel. …

Why is the Booking Divided into Different Rooms?

When bookings are received from channels they might on rare occasions be divided into different rooms. If the same room …

Selling the Same Physical Room in Multiple Channel Room Types

There is a difference between a room type and a room rate. A room type represents a physical room. A …

Resolving Overbookings Received from Booking Channels

When an overbooking occurs you will receive an email alert and a message will also be displayed on the booking details …