Are You a Child Friendly Hotel?

We have already talked about the importance of pet-friendly places especially when it comes to hotels. Now, as expected, with …

Will Guests Recommend Your Hotel?

Anyone availing of goods or services these days will have heard the following question: How likely is it that you …

Strategies for responding to your guests’ reviews

Why is important to respond to guests reviews Hotels that make the effort to respond to guests’ reviews benefit not …

How to Choose the Right Channel Manager for Your Business

Previously we looked at a number of features that any hotelier would find invaluable in a cutting edge Property Management …

What is GDPR and how will it Affect Hoteliers?

The GDPR (general data protection regulation) is new legislation that aims to give citizens more control over their personal data. …

The Hostels that are Redefining the Industry

Until quite recently if you asked anyone for three words they would associate with hostels you might get something like …

Customised Experiences for Your Guest

It’s interesting that when it comes to goods and services, todays hotel guest will choose experiences over stuff (92% of …

Appealing to ‘Generation Now’

Patience is most certainly a virtue, but it isn’t one that most of us would equate with the younger generation …

Pet Friendly Hotels

It’s interesting that Google Trends has seen a recent spike in searches for ‘pet hotels’ – is this a one …

How to Make Your Boutique Hotel Stand Out

There’s no denying that the development and expansion of mega hotel chains and Vacation Rental sites like Airbnb has left …

Useful Apps for Little Hotel Owners

When it comes to Apps these days we are spoiled for choice. As of March 2017, Statista found over 2.8 …