How Sirvoy helped Engeltofta boost occupancy by 203%
“Sirvoy has helped us to become more productive as well as save us money. With the easy calendar overview, I can handle check-ins from home, eliminating the need for on-site staff. The flexibility has allowed us to optimise the business and at the same time maximise our resources” – Chalene Kullberg, Engeltofta Hotel
An overwhelming workload becoming phenomenal growth
For over a century, Engeltofta has been a symbol of timeless charm. Situated along the Swedish coast in Gävle, this iconic seaside lodge began as a private residence in 1882, hosting celebrations, love stories, and family gatherings. Over generations, its caretakers preserved its character transforming it into a renowned hotel and conference venue. In 2012, Chalene Kullberg brought her own touch to Engeltofta, blending its historical elegance with modern comforts. But running such a unique property brought challenges that couldn’t be solved with pen and paper.
In those early days, Engeltofta’s reservations were still recorded by hand. Each change meant rewriting entries, and the team spent countless hours handling bookings and check-ins. Chalene quickly realized this wasn’t sustainable. It became clear they needed a solution that would simplify their workload and give them the flexibility to focus on their guests.
The Sirvoy difference
When Chalene discovered Sirvoy, she knew it was the answer. The intuitive platform allowed Engeltofta’s staff to manage bookings online, update availability instantly, and communicate with guests more easily.
“Sirvoy allowed us to manage reservations online, no matter where we were. It changed everything.”
The team now had the flexibility to handle bookings from home or on the go, without being tied to a desk. “I can even check in guests from Spain.” Sirvoy’s simplicity and reliability gave them the freedom they’d been longing for.
A remarkable boost in occupancy
With Sirvoy handling the details, Engeltofta’s occupancy climbed from 18% in 2013 to an impressive 56% in 2023. Guests enjoyed the convenience of online check-ins and faster communication, and Engeltofta’s enhanced visibility on multiple booking channels brought in new customers while keeping loyal guests coming back.
“Guests love how easy it is to book and check in, and that’s helped us stand out in a competitive market. We’re really proud of what we’ve achieved.”
Book smarter, not harder
Looking to save time and increase your bookings? Book your free demo today and discover how easy managing your hotel can be.
