On the picturesque island of Gili Air, Indonesia, Akasia Villas offers a peaceful retreat for travelers looking to escape the hustle and bustle. Each villa, with its private pool and inviting outdoor spaces, promises an intimate experience for those in search of relaxation. For years, it’s been a favorite spot for guests to unwind in paradise. But even in this serene setting, Akasia Villas faced its own challenges behind the scenes, ones that Kezia Yasinta, the Assistant Director, knew needed solving.

Managing bookings from multiple platforms without an efficient system was a recipe for stress. Akasia Villas had been using Google Sheets to track reservations, but as the business grew, so did the risk of errors. The team had to stay on top of reservations at all hours and it was becoming more difficult to juggle everything.

“Our old system didn’t connect to OTAs, so overbookings would happen and fixing them was a constant source of stress.”

Since switching to Sirvoy, Akasia Villas saw a 25% increase in occupancy. The team found they could focus more on creating incredible experiences for their guests, rather than dealing with booking headaches. “Managing bookings is a breeze now, and we can focus all our energy on making sure every guest has an unforgettable stay.” The peace of mind that came with knowing their booking system was running smoothly made all the difference.

As Akasia Villas continues to grow, Sirvoy has provided the reliability and ease the team needs to scale without losing the personal touch they’re known for. With everything running smoothly, the team at Akasia Villas is ready to take on whatever the future holds.

« Sirvoy is reliable, simple to use, and has given us the confidence to grow our business.”