Tripadvisor Review Express is a free review collection tool that allows you to send review requests to guests after check-out, via Tripadvisor. Those emails can be sent out automatically by linking Tripadvisor to your Sirvoy account.
- Go to tripadvisor.com/ReviewExpress and type in your property name to active the Review Express feature.
- Configure the email content and automate the sending.
- When this is set up, Sirvoy will automatically provide Tripadvisor with your guest’s email after check-out, so that they can send the review request to your guests. The email will be sent within the first 72 hours after check-out.
More information is available in this quick start guide from Tripadvisor.