Let’s say you have 9 rooms on Booking.com, all sold in different room types (single, double & family). Booking.com will show your availability like this:
9 single rooms
9 double rooms
9 family rooms
So Booking.com will offer 27 rooms in total, when in fact you have only 9 rooms in total. This setup will cause problems when the guest books multiple room types at the same time.
Let’s say you have one room left, and this room is presented on Booking.com as:
1 single room
1 double room
1 family room
If the guest now decides to book both a single room and a double room, you will have an overbooking – since there is actually only one physical room remaining. The solution, as mentioned above, is to use room rates.