# Sirvoy — full content (English) > The full text of Sirvoy's most useful pages in English, concatenated as Markdown for LLM ingestion. This is the content companion to /llms.txt (the curated link index). The same content in other languages is available at //llms-full.txt, and every page's translated variants are listed in the XML sitemap via hreflang alternate links. ## Platform ### Property Management System Source: https://sirvoy.com/property-management-system Property Management System #### Run your whole property from one system Sirvoy's PMS brings the front desk, channels, payments, guest messages and your booking engine into one system. Less software to manage. More time to run your property. [Start a free trial](https://sirvoy.com/signup)[Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) 14-day free trial - no credit card required. * ![Capterra](https://sirvoy.com/sirvoy/shared/badges/capterra-logo.svg) 4.7 301 reviews * ![HotelTechReport](https://sirvoy.com/sirvoy/shared/badges/hoteltechreport-logo.svg) 4.8 130 reviews ![A host working at a laptop in a modern office](https://sirvoy.com/sirvoy/shared/product/host-working-on-computer-2.webp) ![Sirvoy front desk calendar view](https://sirvoy.com/sirvoy/shared/product/pms-calendar.webp) Operations ##### Your day, on one screen * Calendar * Rates * Guest messaging * Insights * Payments ![Sirvoy front desk calendar — every booking in one view](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### One calendar. Every booking OTAs, your website, walk-ins, the call you took on Tuesday — they all land in the same calendar. Drag, drop, edit, done. Availability syncs everywhere within seconds, so a room can't be booked twice. ![Sirvoy room rates editor with flexible pricing](https://sirvoy.com/sirvoy/shared/product/rates-config.png) ###### Rates that flex with your week Raise prices for the festival. Drop them mid-week. Add a 3-night minimum, a promo code, a breakfast extra — by room, by season, by whatever rule makes sense to you. No spreadsheet required. ![Sirvoy automated guest messaging settings](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### Messages that send themselves. Sound like you Confirmations, pre-arrival tips, check-out thank-yous, "we miss you" notes a month later. Write them once, let Sirvoy handle the timing — triggered by booking date, check-in, check-out, or whatever makes sense for your stay. ![Sirvoy statistics dashboard — occupancy, ADR, revenue](https://sirvoy.com/sirvoy/shared/product/statistics-dashboard.png) ###### Numbers that actually mean something Occupancy, revenue, where your bookings come from, which channels earn their keep. Sirvoy's dashboard turns the messy stuff into clear answers, so when someone asks "how was last month?", you don't have to dig. ![Guest paying at a hotel reception](https://sirvoy.com/sirvoy/shared/product/payments-overview_1.webp) ###### Charge, store and refund without leaving the booking Store cards, charge guests, issue refunds — without leaving the booking. Sirvoy plugs into Stripe, PayPal, and other trusted providers. PCI-compliant. No re-typing card numbers at the front desk. No awkward "the machine's down" moments. Day to day ##### The small jobs, handled in the background ![Guest checking in from a phone on the move](https://sirvoy.com/sirvoy/shared/product/pms-self-check-in.png) ###### Self check-in Your 1am guest checks in from the airport. Their booking updates itself. They get a confirmation. You get a full night's sleep. Everyone wins. ![Sirvoy guest CRM profile view](https://sirvoy.com/sirvoy/shared/product/pms-guest-crm.webp) ###### Guest CRM Sirvoy's guest CRM remembers what you'd otherwise forget. See returning guests at a glance, keep notes on preferences, build a history that helps you welcome people back like the regulars they've become. Filter your guest list and reach out with a seasonal offer when it makes sense. ![Sirvoy housekeeping room-status view](https://sirvoy.com/sirvoy/shared/product/pms-housekeeping.png) ###### Housekeeping Tasks generate from check-ins and check-outs automatically. Your team sees what to clean, when, and which rooms are still occupied — on their phone, in real time. The clipboard can retire. * 3,000,000+ Bookings processed annually * 4,000+ Properties managed globally * 98% User satisfaction rate * 99.99% Uptime, always Grow with Sirvoy ##### Easier to fill the rooms The channel manager and booking engine are built in — connect your OTAs, take direct bookings on your site, and keep everything in sync automatically. ![Hotelier managing bookings on a laptop](https://sirvoy.com/sirvoy/shared/product/working_1.webp) ###### Channel Manager * Every channel. One calendar. Zero double bookings. * Connects to Booking.com, Airbnb, Expedia, and 30+ more * Two-way sync — update once, everywhere updates * A live OTA-distribution map of where your guests come from [Explore the channel manager](https://sirvoy.com/channel-manager) ![Guest checking a booking on a laptop](https://sirvoy.com/sirvoy/shared/product/booking_1.webp) ###### Booking Engine * Direct bookings, commission-free. Forever. * Embeds on your website in minutes * Works in 30+ languages * Every direct booking lands straight in your calendar [Explore the booking engine](https://sirvoy.com/booking-engine) Trusted worldwide ##### Over 4,000 properties use our PMS Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) No credit card needed. The story behind Sirvoy ##### Still family-run. Still made for hosts In 2008, Birgitta found herself running a hostel in Hjo, Sweden — almost by accident. She needed a simple way to keep track of bookings. Her son John, a developer, decided to help. His brothers joined in. What they built worked. Eighteen years later, Sirvoy runs in 140 countries. Still family-owned. Still built by people who know what 11pm at the front desk feels like. That's why everything you'll see on this page exists. Because we needed it too. [Meet the people behind Sirvoy](https://sirvoy.com/about) ![Birgitta and John, the founders of Sirvoy](https://sirvoy.com/sirvoy/pages/property-management-system/about-us-scaled.webp) ##### Quick answers before you go What is a property management system? A property management system (PMS) is the software that runs the day-to-day of an accommodation business. It handles bookings, calendars, rates, guest details, payments and reporting — everything you'd otherwise track across spreadsheets, sticky notes and three different tabs. A modern PMS like Sirvoy also connects to your booking channels (Booking.com, Airbnb, Expedia) and your own website, so reservations from anywhere update the same calendar automatically. In short: one system for the whole property, instead of five tools that don't talk to each other. Who is Sirvoy's PMS for? Sirvoy is built for independent accommodation businesses — hotels, hostels, B&Bs, guesthouses, glamping sites, vacation rentals and serviced apartments. From one-room rentals to multi-property groups, in 140 countries. If you take bookings and you'd rather spend time with guests than fighting with admin, you're who we built it for. What if I'm a solo host? Can I use a PMS? Yes — and with **Sirvoy Free**, it costs nothing. Sirvoy Free is a complete PMS for solo hosts running a single short-term rental (think Airbnb-style apartments, holiday homes, one-unit getaways). You get the calendar, a direct booking website, smart payments and guest communication tools — all free, with no card required. It's limited to the first 500 hosts. [Learn more about Sirvoy Free →](https://sirvoy.com/pricing) How is Sirvoy different from other PMS options? The short answer: **it just works.** Hosts consistently describe Sirvoy as _easy_, _intuitive_ and _user-friendly_ — the kind of system you don't need a manual for. Beyond that, three things set us apart: * **No sales gate.** Sign up online and start using the full PMS today. No demo required, no "request a quote". * **Open pricing.** Per room, per month, in 10 currencies. No setup fees, no contracts, no hidden costs. * **Independently owned.** Family-run since 2008\. No venture capital, no acquisitions — just a product built for the people using it. Rated **4.7 out of 5** on Capterra, GetApp and Software Advice, and named **Best Customer Support five years running.** Do I need a demo or sales call to sign up? No. You can sign up online and have access to the full PMS immediately — no demo required, no card needed. If you'd prefer a walkthrough before deciding, we offer a 30-minute demo with someone who actually knows the product. But it's optional, and the trial is the same either way. How long does it take to set up my property? Most properties are up and running the same day. After signing up, you can add your rooms and rates, connect your booking channels, and start taking reservations within a couple of hours. If you're switching from another system, our support team will help you migrate your existing data — bookings, guest details, the lot. No clean-slate restart required. Is my data safe with Sirvoy? Yes. Sirvoy is hosted on Amazon Web Services with daily backups, PCI-compliant payment handling, and 99.9% uptime. We don't outsource development, so the people who built the system are the ones protecting it. You own your data, and you can export it at any time. What does Sirvoy cost? Pricing starts from $9 per month and scales per room. Tiers are clearly listed — no setup fees, no contracts, no minimums. Solo hosts running a single rental can use **Sirvoy Free** at no cost. You can also try the full PMS free for 14 days, no credit card needed. [See pricing →](https://sirvoy.com/pricing) ### Channel Manager Source: https://sirvoy.com/channel-manager Channel manager #### Reach more guests and grow your business Keep availability and pricing synced across top OTAs, with 0% added commission and none of the bloat. Sirvoy's Channel Manager connects your property to major booking sites and metasearch engines, helping you avoid overbookings, boost visibility, and save hours every week. [Start a free trial](https://sirvoy.com/signup)[Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) 14-day free trial - no credit card required. * ![Capterra](https://sirvoy.com/sirvoy/shared/badges/capterra-logo.svg) 4.7 301 reviews * ![HotelTechReport](https://sirvoy.com/sirvoy/shared/badges/hoteltechreport-logo.svg) 4.8 130 reviews ![A host working on a laptop on a balcony at sunset](https://sirvoy.com/sirvoy/pages/channel-manager/host-computer-balcony.webp) Always in sync ##### Connect to the channels that matter Sync availability and rates across every channel and manage it all in one place — no double bookings. [ ![](https://sirvoy.com/sirvoy/shared/channels/booking-com.png) ](https://sirvoy.com/channel-manager/booking-com)[ ![](https://sirvoy.com/sirvoy/shared/channels/airbnb.png) ](https://sirvoy.com/channel-manager/airbnb)[ ![](https://sirvoy.com/sirvoy/shared/channels/expedia.png) ](https://sirvoy.com/channel-manager/expedia) ••• more ![](https://sirvoy.com/brand/logo-mark.svg) ![Bookings from Booking.com, Airbnb and more channels syncing into one Sirvoy calendar.](https://sirvoy.com/sirvoy/shared/product/front-desk-calendar.png) And hundreds more * [ ![](https://sirvoy.com/sirvoy/shared/channels/google.png) ](https://sirvoy.com/channel-manager/google) * [ ![](https://sirvoy.com/sirvoy/shared/channels/agoda.png) ](https://sirvoy.com/channel-manager/agoda) * [ ![](https://sirvoy.com/sirvoy/shared/channels/hotels-com.png) ](https://sirvoy.com/channel-manager/hotels-com) * [ ![](https://sirvoy.com/sirvoy/shared/channels/siteminder.png) ](https://sirvoy.com/channel-manager/siteminder) * [ ![](https://sirvoy.com/sirvoy/shared/channels/hostelworld.png) ](https://sirvoy.com/channel-manager/hostelworld) * ![BookVisit logo](https://sirvoy.com/sirvoy/shared/channels/bookvisit.png) * ![Vrbo logo](https://sirvoy.com/sirvoy/shared/channels/vrbo.png) * ![Abritel logo](https://sirvoy.com/sirvoy/shared/channels/abritel.png) * ![FeWo-direkt logo](https://sirvoy.com/sirvoy/shared/channels/fewo-direkt.png) * ![Bookabach logo](https://sirvoy.com/sirvoy/shared/channels/bookabach.png) * ![Stayz logo](https://sirvoy.com/sirvoy/shared/channels/stayz.png) * ![Costasur logo](https://sirvoy.com/sirvoy/shared/channels/costasur.png) * ![GlampingHub logo](https://sirvoy.com/sirvoy/shared/channels/glamping-hub.png) * ![Campanyon logo](https://sirvoy.com/sirvoy/shared/channels/campanyon.png) * ![Campcation logo](https://sirvoy.com/sirvoy/shared/channels/campcation.png) * ![GOTO Hub logo](https://sirvoy.com/sirvoy/shared/channels/goto-hub.png) * ![Wimdu logo](https://sirvoy.com/sirvoy/shared/channels/wimdu.png) * ![Holiday Lettings logo](https://sirvoy.com/sirvoy/shared/channels/holiday-lettings.png) * ![Bedandbreakfast.nl logo](https://sirvoy.com/sirvoy/shared/channels/bedandbreakfast-nl.png) * ![Only Apartments logo](https://sirvoy.com/sirvoy/shared/channels/only-apartments.png) * ![Bedycasa logo](https://sirvoy.com/sirvoy/shared/channels/bedycasa.png) * ![Spain Holiday logo](https://sirvoy.com/sirvoy/shared/channels/spain-holiday.png) * ••• * 3,000,000+ Bookings processed annually * 4,000+ Properties managed globally * 98% User satisfaction rate * 99.99% Uptime, always Growth ##### Automatically turn reach into revenue ![Glamping domes along a coastline at sunset](https://sirvoy.com/sirvoy/shared/product/domes-sunset-july-2024-scaled.webp) ###### Reach new markets Need more than Sirvoy's built-in channels? Our SiteMinder connection opens up 450+ more — from global OTAs to niche booking platforms. ![A guest checking in with a tablet at hotel reception](https://sirvoy.com/sirvoy/shared/product/guest-check-in.webp) ###### Create smarter rates Adjust pricing per channel or season, and layer in restrictions, packages, or promo codes to stay competitive and fill more rooms. ![A couple viewing a booking on a phone over coffee](https://sirvoy.com/sirvoy/shared/product/booking-on-phone.webp) ###### Expand strategically Choose which channels get which rates, availability, and restrictions, then push the right rooms to the right platforms. ![Boutique hotel courtyard with multiple buildings](https://sirvoy.com/sirvoy/pages/channel-manager/1000044606.jpg) ###### Manage all your properties Connect multiple Booking.com or Expedia properties to one Sirvoy account — saving time, skipping extra logins, and running every stay from one place. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Trusted worldwide ##### Over 4,000 properties use our PMS Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) FAQ ##### Channel manager questions, answered What is a channel manager? A channel manager is software that connects your property to the booking sites where travellers search — like Booking.com, Expedia and Airbnb — and keeps your availability, rates and reservations in sync across all of them from one place. Instead of logging into each site to update prices or close out a room that just sold, you manage everything once in Sirvoy and the changes flow out to every connected channel automatically. How does Sirvoy's channel manager work? Sirvoy connects to each channel through a real-time, two-way link. The moment a room sells — or you change a rate or restriction — Sirvoy updates every connected channel instantly, and new bookings flow straight back into your Sirvoy calendar. The result is one always-accurate calendar that runs your whole property, with no manual copying between sites. Which channels and OTAs can I connect to? Sirvoy connects directly to the channels most properties rely on, including [Booking.com](https://sirvoy.com/channel-manager/booking-com), [Expedia](https://sirvoy.com/channel-manager/expedia), [Airbnb](https://sirvoy.com/channel-manager/airbnb), [Agoda](https://sirvoy.com/channel-manager/agoda), [Google Hotel Ads](https://sirvoy.com/channel-manager/google), Hotels.com and [Hostelworld](https://sirvoy.com/channel-manager/hostelworld). Need more reach? Our [SiteMinder connection](https://sirvoy.com/channel-manager/siteminder) opens up 450+ additional channels, and our iCal sync covers platforms like Vrbo and Glamping Hub. Will a channel manager stop overbookings? Yes. Because Sirvoy updates availability across every channel in real time, a room booked on one site is immediately closed everywhere else. That removes the manual juggling — and the double bookings — that come from managing each channel on its own. How much does Sirvoy's channel manager cost? The Channel Manager is included in Sirvoy's Pro plan with **0% added commission**, so you keep more of every booking you take. You can try the full platform free for 14 days — no credit card required. [See pricing →](https://sirvoy.com/pricing) Can I connect a channel that Sirvoy doesn't integrate with directly? Usually, yes. If a platform isn't one of Sirvoy's direct integrations, you can reach it through our [SiteMinder connection](https://sirvoy.com/channel-manager/siteminder) (450+ extra channels) or sync it with our iCal feature — so you're rarely limited to a fixed list. How long does it take to set up? Most properties go live quickly, with no technical know-how required. You start a free trial, open the Channel Manager, map your room types and rates to each channel, then activate the connection. From there, availability and pricing sync automatically — no spreadsheets, no second-guessing. Can I manage more than one property? Yes. Sirvoy's Multi-Property Connection lets you run multiple Booking.com or Expedia properties from a single account, so you can manage all your stays from one place without juggling extra logins. ### Automation Tools Source: https://sirvoy.com/automation-tools Hotel automation tools #### Automated admin with the human touch Sirvoy's hotel automation tools take care of the repetitive admin, from guest messages to housekeeping tasks, so you stay in control without losing that personal touch. Automate your operations and focus on the things that matter most. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Front desk team at a hotel reception](https://sirvoy.com/sirvoy/shared/accommodation/front-desk.webp) How it works ##### Easy hospitality management with Sirvoy * Lighten your load by getting Sirvoy to automate your everyday tasks. * Throw away the clipboard and post-it notes. * Automate everything from check-in reminders and room cleans to online review requests with easy-to-use hotel automation tools. ![A hotel reception with staff and guests](https://sirvoy.com/sirvoy/shared/accommodation/front-desk-photo.webp) Key features ##### Great communication with less effort ![Hotel staff checking reservations at a computer](https://sirvoy.com/sirvoy/pages/features/front-desk-reservations.webp) ###### Automate recurring tasks Create and assign tasks as needed. ![Room status overview in Sirvoy](https://sirvoy.com/sirvoy/shared/product/housekeeping-status.png) ###### Room status tracking Track occupancy, cleaning status, guest counts, and bed changes all from one screen. ![Automated email and SMS communication in Sirvoy](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### Automated emails and SMS Send personalized emails or SMS automatically; from booking confirmations and reminders to post-stay follow-ups. ![A host reviewing emails on a laptop at a desk](https://sirvoy.com/sirvoy/pages/features/host-man-computer.webp) ###### Templates that do the talking for you Create message templates once and let Sirvoy fill in the details. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Testimonials ##### Don’t take our word for it — hear what our customers have to say “ > What I find especially remarkable with Sirvoy is the live chat! If I need support they are immediate with their response and they often follow up with information if they feel that I needed it. Before going ahead with Sirvoy there were so many other companies I was in touch with but they didn't get back to me. With Sirvoy I got consistency and more importantly, results. I would give 5 stars to Sirvoy. I'm so pleased with the service! ![](https://sirvoy.com/sirvoy/shared/product/cherie-reneau.webp) Cherie Reneau Elan Guest Suites, US “ > As a new startup, Sirvoy has been an easy transition into taking bookings as an independent business. It is simple to use, and our favorite feature has definitely been the chat line. They are available 24/7 and help with anything at all we need, straight away. We are constantly getting help in navigating our way around the site. We highly recommend it to all accommodation businesses. ![](https://sirvoy.com/sirvoy/shared/product/eyre-way.jpg) Amanda Hogg Eyre Way, Australia “ > Sirvoy is perfect for my little guesthouse. It offers all the features I need. I always have a good overview of my bookings and get any information I need with just a click. Invoices are issued within seconds and help is always available ![](https://sirvoy.com/sirvoy/shared/product/list-five.jpg) Stephanie Kovacs List Five B&B, Germany “ > I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it's so easy to connect with the external booking channels and the Sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. ![](https://sirvoy.com/sirvoy/pages/features/trunna.webp) Andrew Langran Trunna Hostel, Sweden “ > Sirvoy has been a boon to our business. Easy and intuitive to operate, and the best customer service I have ever encountered! The people on the live chat are first rate. ![](https://sirvoy.com/sirvoy/pages/features/funky-dodo.jpg) Anna and Roy The Funky Dodo Hostel, Belize “ > The channel manager is extremely efficient working in the background keeping our calendar full and up to date without any hassles. We also have found Sirvoy very helpful in driving bookings direct to our website. ![](https://sirvoy.com/sirvoy/pages/features/sharlynn-by-the-river.webp) John de Rooy Sharlynn by The River, Australia ##### Frequently asked questions What can I automate with Sirvoy? You can automate recurring tasks and reminders, room status tracking, and personalized emails or SMS, from booking confirmations and reminders to housekeeping task lists. How do automated messages and tasks get triggered? They fire off real booking events such as a new reservation or an upcoming check-in, so the right message or task goes out at the right moment without manual work. Do I have to set up automation every time? No. You build your triggers and message templates once, and Sirvoy keeps them running quietly in the background. Does automation keep my team in sync? Yes. Automated task lists keep reception and housekeeping working from the same plan, so the whole team knows what needs doing. Can I automate housekeeping and maintenance tasks? Yes. Create and assign tasks as needed. You can automate reminders to manage everything from daily cleaning and maintenance jobs to welcome baskets and sheet changes. Track them easily and trigger them at intervals to suit your business. Can I track room and housekeeping status? Yes. Track occupancy, cleaning status, guest counts, and bed changes all from one screen. Filter rooms by task stage, generate evacuation lists, and keep everyone in the loop without chasing updates. Can I personalise messages with placeholders? Yes. Create message templates once and let Sirvoy fill in the details. Use placeholders for guest names, room types, and dates to personalise communication without manual editing. Does automation give me real-time task tracking? Yes. Things can easily get missed with manual processes. With automated workflows and real-time task tracking though, nothing slips through the cracks; even during the busy days. ### Booking Engine Source: https://sirvoy.com/booking-engine Booking Engine #### Get more direct bookings with zero commission Add Sirvoy's booking engine to your website or social pages in minutes, and turn lookers into direct, commission-free bookings. Simple to set up, easy for guests to use. [Start a free trial](https://sirvoy.com/signup) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) 14-day free trial - no credit card required. * ![Capterra](https://sirvoy.com/sirvoy/shared/badges/capterra-logo.svg) 4.7 301 reviews * ![HotelTechReport](https://sirvoy.com/sirvoy/shared/badges/hoteltechreport-logo.svg) 4.8 130 reviews ![Guest checking a booking on a laptop](https://sirvoy.com/sirvoy/shared/product/booking_1.webp) How it works ##### More than a booking button * Ready in minutes, no developer needed. * Lives on your website or social pages, looks like your brand, and works on any screen. * Each booking is confirmed on the spot and lands straight in your calendar. * Keeps working after checkout: through the guest portal, guests check their booking, pay a balance or make changes themselves, so fewer questions reach your front desk. ![Sirvoy booking engine running on multiple devices](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) Key features ##### Everything you need to win direct bookings ![Card payment in progress at a reception desk](https://sirvoy.com/sirvoy/shared/product/payments_1.webp) ###### Built for global payments Take secure payments and deposits in multiple currencies, through your preferred provider. Store cards to charge later, your way. ![Sirvoy room and rate configuration](https://sirvoy.com/sirvoy/shared/product/booking-room_room-rate_1.webp) ###### Earn more on every booking Add flexible rate plans, promo codes and add-ons that give guests more reasons to book, and lift the value of every reservation. ![Hotelier welcoming a guest](https://sirvoy.com/sirvoy/shared/product/hotelier_1.webp) ###### Speaks your guests' language Guests book in 20+ languages with automatic confirmations and room for special requests, all in a clean, simple layout. Website builder ##### No website? No problem Use Sirvoy's built-in website builder, included with Pro, to launch a clean, professional site with your booking engine already on it. Fast to set up, easy to edit, and always connected to your calendar and payment settings. [Explore the Website Builder](https://sirvoy.com/website-builder) ![Property website built with Sirvoy's website builder](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) Trusted worldwide ##### Over 4,000 properties use our PMS Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ##### Frequently asked questions Does Sirvoy's booking engine charge commission on direct bookings? No. Guests book directly through your website or social media with zero commission fees, so you keep the full value of every direct reservation. Where can I add the booking engine? You can add it to your own website (WIX, Joomla, WordPress and more), your Facebook page and social media in minutes, with no technical skills needed. You can also create multiple booking engine links. Can guests book and pay in their own language and currency? Yes. Guests can book in 20+ languages and pay securely in multiple currencies, with deposits and your preferred payment provider supported. I don't have a website yet. Can I still take direct bookings? Yes. Sirvoy's built-in website builder, included with Pro, lets you create a clean one-page site so you can take direct bookings without an existing website. ### Payment Processing Source: https://sirvoy.com/payment-processing Payments #### Simple, stress free payments Get paid faster and with less effort. With flexible payment options, powerful automation, and a guest portal that does the heavy lifting, Sirvoy gives you full control over your cashflow and simplifies how you get paid; whether it's online, in person, or before arrival. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Guest paying with a card at reception](https://sirvoy.com/sirvoy/shared/accommodation/payments_2.webp) How it works ##### Flexible payment options to suit you and your guest Set up payment rules to take deposits at the time of booking, charge balances before arrival, or apply no-show fees. With everything clearly marked in your payment dashboard, you'll reduce cancellations, no shows, save time and keep your cashflow healthy. ![Reception team handling a card payment](https://sirvoy.com/sirvoy/shared/product/payments_1.webp) Why Sirvoy ##### Easy and worry-free with no surprises or extra fees We never shuffle extra charges under white labelled solutions or in the fine print. All our payment features are included in the Pro plan – with 0% added commission and full access to trusted payment providers like Stripe and PayPal. ![A card payment on a terminal beside a cocktail](https://sirvoy.com/sirvoy/shared/product/payments-card-drink.webp) Key features ##### Smart payments, built for hospitality ![Transaction overview wireframe](https://sirvoy.com/sirvoy/pages/features/wireframe_statistics.png) ###### Smart transaction tracking Track all transactions from your central dashboard. ![A waiter taking a card payment at a restaurant table](https://sirvoy.com/sirvoy/pages/features/payments-restaurant.webp) ###### More payment options Accept all major credit cards, virtual cards, bank transfers, local payment options, and digital wallets like Apple Pay and Google Pay. ![Guest portal viewed by a hotelier](https://sirvoy.com/sirvoy/shared/product/hotelier_1.webp) ###### Guest console The built-in guest portal makes it easy for customers to pay balances, update card details, or cancel their stay, without needing to contact your team. ![Accountant reviewing virtual cards on a laptop](https://sirvoy.com/sirvoy/shared/accommodation/happy-inner-accountant.webp) ###### Collect and store payments Sirvoy lets you easily handle virtual credit cards issued by OTAs like Booking.com and Expedia. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Testimonials ##### Don’t take our word for it — hear what our customers have to say “ > What I find especially remarkable with Sirvoy is the live chat! If I need support they are immediate with their response and they often follow up with information if they feel that I needed it. Before going ahead with Sirvoy there were so many other companies I was in touch with but they didn't get back to me. With Sirvoy I got consistency and more importantly, results. I would give 5 stars to Sirvoy. I'm so pleased with the service! ![](https://sirvoy.com/sirvoy/shared/product/cherie-reneau.webp) Cherie Reneau Elan Guest Suites, US “ > As a new startup, Sirvoy has been an easy transition into taking bookings as an independent business. It is simple to use, and our favorite feature has definitely been the chat line. They are available 24/7 and help with anything at all we need, straight away. We are constantly getting help in navigating our way around the site. We highly recommend it to all accommodation businesses. ![](https://sirvoy.com/sirvoy/shared/product/eyre-way.jpg) Amanda Hogg Eyre Way, Australia “ > Sirvoy is perfect for my little guesthouse. It offers all the features I need. I always have a good overview of my bookings and get any information I need with just a click. Invoices are issued within seconds and help is always available ![](https://sirvoy.com/sirvoy/shared/product/list-five.jpg) Stephanie Kovacs List Five B&B, Germany “ > I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it's so easy to connect with the external booking channels and the Sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. ![](https://sirvoy.com/sirvoy/pages/features/trunna.webp) Andrew Langran Trunna Hostel, Sweden “ > Sirvoy has been a boon to our business. Easy and intuitive to operate, and the best customer service I have ever encountered! The people on the live chat are first rate. ![](https://sirvoy.com/sirvoy/pages/features/funky-dodo.jpg) Anna and Roy The Funky Dodo Hostel, Belize “ > The channel manager is extremely efficient working in the background keeping our calendar full and up to date without any hassles. We also have found Sirvoy very helpful in driving bookings direct to our website. ![](https://sirvoy.com/sirvoy/pages/features/sharlynn-by-the-river.webp) John de Rooy Sharlynn by The River, Australia ##### Frequently asked questions Which payment methods can I accept? You can accept all major credit cards, virtual cards, bank transfers and local payment options, and handle deposits and refunds, all tracked from one central dashboard. Can I automate deposits and balance payments? Yes. You can set payment rules to take deposits at the time of booking and charge balances before arrival, while the built-in guest portal lets guests pay balances and update card details themselves. Can I take payments in person at reception? Yes. With Stripe Terminal you can securely take card payments in person, which is ideal for walk-ins and on-site charges. Are there hidden fees on payments? No. We never hide extra charges in white-labelled solutions or the fine print, and built-in safeguards like automatic data expiry help keep you secure and compliant. Does Sirvoy integrate with accounting tools? Yes. From deposits and payments to refunds and invoices, enjoy a clear audit trail in your bookings and accounting reports. Sirvoy also integrates with accounting tools for added convenience. Can I store virtual cards from OTAs and charge them later? Yes. Sirvoy lets you easily handle virtual credit cards issued by OTAs like Booking.com and Expedia. These prepaid cards are stored in Sirvoy Vault or Stripe, then charged when you're ready; no manual tracking or invoicing needed. Is Sirvoy PCI-compliant and GDPR-ready? Yes. Protect your guests, and your business, with built-in safeguards like automatic data expiry, PCI-compliant processing, and secure card storage. Sirvoy keeps your payments safe and your operations GDPR-ready, so you can leave the heavier risk management to us. Can I process partial refunds and cancellation fees? Yes. Enter or adjust card details manually, process partial refunds, and handle cancellation fees with full control from your Sirvoy dashboard. ### Room & Rate Management Source: https://sirvoy.com/room-rate-management Rooms & rates #### Easier room set up and smarter pricing, without the guesswork Whether you run one property or many, Sirvoy makes it easy to organize your rooms and update your prices when needed. Create room types, set seasonal rates, offer discounts, and fine-tune your pricing across all channels – all in just a few clicks. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![A Scandinavian hotel room with a balcony breakfast](https://sirvoy.com/sirvoy/pages/features/hotel-room-scandi.webp) How it works ##### Simplified room and rate management Sirvoy gives you full visibility and control, so you can make changes quickly and know they'll work. No more second-guessing rates, availability, or setup decisions. ![Sirvoy room rates configuration screen](https://sirvoy.com/sirvoy/shared/product/rates-config.png) Why Sirvoy ##### Smarter tools that mean more flexibility for you Whether you're managing a handful of rooms or scaling across multiple properties, Sirvoy's flexible room and rate tools adapt to your business, so you're always ready to seize new opportunities. ![Independent small hotel exterior](https://sirvoy.com/sirvoy/pages/features/small-hotel_2.webp) Key features ##### Flexible control over your rooms and rates ![Sirvoy room restrictions on a laptop](https://sirvoy.com/sirvoy/shared/product/computer_image.jpg) ###### Room restrictions Control how and when your rooms can be booked. ![Sirvoy small hotel dashboard](https://sirvoy.com/sirvoy/shared/common/small-hotel_1.webp) ###### Bird's-eye view Sirvoy gives you a complete overview of your property with real-time monitoring of rooms, availability, rates, discounts, and add-ons. ![A host working at a laptop in a modern office](https://sirvoy.com/sirvoy/shared/product/host-working-on-computer-2.webp) ###### Rate flexibility Update prices across all your rooms in just a few clicks. ![A tropical boutique hotel courtyard with a pool](https://sirvoy.com/sirvoy/pages/features/boutique-hotel-1.webp) ###### Smarter packages Offer the same room in multiple ways; like a standard stay or a dinner package, without risking overbooking. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Testimonials ##### Don’t take our word for it — hear what our customers have to say “ > What I find especially remarkable with Sirvoy is the live chat! If I need support they are immediate with their response and they often follow up with information if they feel that I needed it. Before going ahead with Sirvoy there were so many other companies I was in touch with but they didn't get back to me. With Sirvoy I got consistency and more importantly, results. I would give 5 stars to Sirvoy. I'm so pleased with the service! ![](https://sirvoy.com/sirvoy/shared/product/cherie-reneau.webp) Cherie Reneau Elan Guest Suites, US “ > As a new startup, Sirvoy has been an easy transition into taking bookings as an independent business. It is simple to use, and our favorite feature has definitely been the chat line. They are available 24/7 and help with anything at all we need, straight away. We are constantly getting help in navigating our way around the site. We highly recommend it to all accommodation businesses. ![](https://sirvoy.com/sirvoy/shared/product/eyre-way.jpg) Amanda Hogg Eyre Way, Australia “ > Sirvoy is perfect for my little guesthouse. It offers all the features I need. I always have a good overview of my bookings and get any information I need with just a click. Invoices are issued within seconds and help is always available ![](https://sirvoy.com/sirvoy/shared/product/list-five.jpg) Stephanie Kovacs List Five B&B, Germany “ > I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it's so easy to connect with the external booking channels and the Sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. ![](https://sirvoy.com/sirvoy/pages/features/trunna.webp) Andrew Langran Trunna Hostel, Sweden “ > Sirvoy has been a boon to our business. Easy and intuitive to operate, and the best customer service I have ever encountered! The people on the live chat are first rate. ![](https://sirvoy.com/sirvoy/pages/features/funky-dodo.jpg) Anna and Roy The Funky Dodo Hostel, Belize “ > The channel manager is extremely efficient working in the background keeping our calendar full and up to date without any hassles. We also have found Sirvoy very helpful in driving bookings direct to our website. ![](https://sirvoy.com/sirvoy/pages/features/sharlynn-by-the-river.webp) John de Rooy Sharlynn by The River, Australia ##### Frequently asked questions Can I create different room types? Yes. You can create and categorize multiple room types, such as Standard, Deluxe and Suites, or dedicated single-occupancy and family rooms. How do I update prices? You can update prices across all your rooms in just a few clicks, from quick spot adjustments to seasonal rates for high, low and shoulder seasons. Can I set booking restrictions? Yes. You can add restrictions like minimum stay and closed to arrival, and block out individual rooms, for example for a long-term guest, to prevent overbookings. Can I offer discounts and packages? Yes. You can create discount codes and coupons for loyal guests, and offer the same room in different ways, such as a standard stay or a dinner package. Can I group rooms and share availability between room types? Yes. Do you have lots of different room types – for example, Standard, Deluxe, Suites? Sirvoy helps you manage them all easily. You can group similar rooms, share availability between the different types, and apply pricing rules across the board to save time. Can I set up automatic rate rules? Yes. Whether it's a quick spot adjustment, a percentage increase, or a seasonal rate swap, we've got you covered. Quickly change your prices or swap in a different price list without having to dig through settings. Create rates rules, eg. non-refundable rooms always 10% off, to automate pricing across room types. Can I set minimum stays, closed arrival days and blackout dates? Yes. Control how and when your rooms can be booked. Add restrictions like minimum stay, closed arrival days, or blackout dates to avoid unwanted gaps and keep your calendar running efficiently, especially during busy seasons. ### Statistics Source: https://sirvoy.com/statistics Statistics #### Powerful insights to help you run your business better Sirvoy's built-in statistics takes the guesswork out of property management. Track occupancy, revenue, booking trends, and guest behaviour from one intuitive dashboard. With automated reports and industry-standard metrics like ADR and RevPAR, you'll always know how your business is performing and where to optimize next. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![A host on a video call while working on a laptop](https://sirvoy.com/sirvoy/pages/features/host-man-happy.webp) How it works ##### Access your hotel or guesthouse's key metrics Track what matters; from occupancy and revenue to guest trends and booking sources. With real-time data and built-in metrics, you'll know exactly where you need to focus next. ![Sirvoy statistics dashboard](https://sirvoy.com/sirvoy/pages/features/stats-dashboard.png) Why Sirvoy ##### Know more so you can do more Use reliable reports to plan ahead with confidence; whether you're adjusting prices, setting targets, or preparing for seasonal demand. Sirvoy helps you make every decision count. ![A host working on a laptop on a tropical terrace](https://sirvoy.com/sirvoy/pages/features/host-anywhere-bali.webp) Key features ##### The insights that keep you a step ahead ![Hotelier reviewing performance metrics](https://sirvoy.com/sirvoy/pages/features/working_2.webp) ###### Performance evaluation Sirvoy provides a quick and comprehensive view of your property's performance, including total bookings, payments, and occupancy rates. ![A host working on a laptop with a dog beside them](https://sirvoy.com/sirvoy/pages/features/computer-and-dog.webp) ###### Daily summaries Stay on top of your finances with Sirvoy's automated daily summaries, providing a clear report of payments received. ![Traveler researching destinations on a phone](https://sirvoy.com/sirvoy/pages/features/phone_travel1.webp) ###### Guest insights Track where your guests come from and which channels bring them in, like your website, OTAs, or direct bookings. ![A guest with luggage arriving at a bed and breakfast](https://sirvoy.com/sirvoy/pages/features/bb-guest-arrival.webp) ###### Guest volume Track how many guests stayed with you over time; not just bookings. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Testimonials ##### Don’t take our word for it — hear what our customers have to say “ > What I find especially remarkable with Sirvoy is the live chat! If I need support they are immediate with their response and they often follow up with information if they feel that I needed it. Before going ahead with Sirvoy there were so many other companies I was in touch with but they didn't get back to me. With Sirvoy I got consistency and more importantly, results. I would give 5 stars to Sirvoy. I'm so pleased with the service! ![](https://sirvoy.com/sirvoy/shared/product/cherie-reneau.webp) Cherie Reneau Elan Guest Suites, US “ > As a new startup, Sirvoy has been an easy transition into taking bookings as an independent business. It is simple to use, and our favorite feature has definitely been the chat line. They are available 24/7 and help with anything at all we need, straight away. We are constantly getting help in navigating our way around the site. We highly recommend it to all accommodation businesses. ![](https://sirvoy.com/sirvoy/shared/product/eyre-way.jpg) Amanda Hogg Eyre Way, Australia “ > Sirvoy is perfect for my little guesthouse. It offers all the features I need. I always have a good overview of my bookings and get any information I need with just a click. Invoices are issued within seconds and help is always available ![](https://sirvoy.com/sirvoy/shared/product/list-five.jpg) Stephanie Kovacs List Five B&B, Germany “ > I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it's so easy to connect with the external booking channels and the Sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. ![](https://sirvoy.com/sirvoy/pages/features/trunna.webp) Andrew Langran Trunna Hostel, Sweden “ > Sirvoy has been a boon to our business. Easy and intuitive to operate, and the best customer service I have ever encountered! The people on the live chat are first rate. ![](https://sirvoy.com/sirvoy/pages/features/funky-dodo.jpg) Anna and Roy The Funky Dodo Hostel, Belize “ > The channel manager is extremely efficient working in the background keeping our calendar full and up to date without any hassles. We also have found Sirvoy very helpful in driving bookings direct to our website. ![](https://sirvoy.com/sirvoy/pages/features/sharlynn-by-the-river.webp) John de Rooy Sharlynn by The River, Australia ##### Frequently asked questions What can I track with Sirvoy's statistics? You can track occupancy, revenue, booking trends and guest behaviour from one dashboard, including performance overviews, guest volume and where your guests come from. Does Sirvoy generate reports automatically? Yes. Automated daily summaries give you a clear record of your finances, and you can review occupancy periods and your average daily rate for any period. Can I share my reports with my accountant? Yes. You can export your statistics to share with your accountant, colleagues or other stakeholders. Can I check that all payments are accounted for? Yes. You can cross-check cash receipts against your banking records to make sure every payment is accounted for. Can I see which channels and nationalities my guests come from? Yes. Track where your guests come from and which channels bring them in, like your website, OTAs, or direct bookings. Use nationality and source data to spot patterns, tailor your offers, and focus your marketing on what's working. Can I track total guest nights? Yes. With metrics like total guest nights and individual guest counts, you get a clearer picture of your property's usage and can plan services, cleaning, and staffing to suit. Can I track performance trends and make data-driven decisions? Yes. Sirvoy provides a quick and comprehensive view of your property's performance, including total bookings, payments, and occupancy rates. Its real-time reports and analytics help you track trends, optimize revenue, and make data-driven decisions. Easily access key insights from one intuitive dashboard. Can I see daily revenue and cash flow at a glance? Yes. Stay on top of your finances with Sirvoy's automated daily summaries, providing a clear report of payments received. Instantly view your revenue at a glance, helping you track cash flow and financial performance effortlessly. With real-time updates, you'll always have accurate insights for better decision-making. ### Website Builder Source: https://sirvoy.com/website-builder Hotel Website Builder #### Everything you need to get online and look great Turn visitors into guests. Sirvoy's hotel website builder makes it easy to get online and take direct bookings. Create a professional site with your own domain, booking engine and guest portal—all in one place. Included in every plan. [Start a free trial](https://sirvoy.com/signup) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) 14-day free trial - no credit card required. * ![Capterra](https://sirvoy.com/sirvoy/shared/badges/capterra-logo.svg) 4.7 301 reviews * ![HotelTechReport](https://sirvoy.com/sirvoy/shared/badges/hoteltechreport-logo.svg) 4.8 130 reviews ![A smiling host in a bed and breakfast interior](https://sirvoy.com/sirvoy/shared/accommodation/bb-host.webp) How it works ##### Get a clean, professional website in minutes * Launch a polished, responsive site in minutes with easy-to-use templates. * No coding, no stress. * Just a simple way to get online and start taking direct bookings. ![Laptop running the Sirvoy website builder](https://sirvoy.com/sirvoy/shared/product/computer_image.jpg) Key features ##### Designed for maximum impact with minimum effort ![Room and rate configuration screen](https://sirvoy.com/sirvoy/shared/product/booking-room_room-rate_1.webp) ###### Built-in booking engine & guest tools Your booking engine and guest portal are automatically integrated. Guests can check availability, book directly with no commission, and manage their stay online. ![A host at a laptop by a sunny window with coffee](https://sirvoy.com/sirvoy/pages/website-builder/woman-warm-computer.webp) ###### Your property. Your domain Build guest trust and get more direct bookings with a web address you own. Connect your custom domain (like www.yourhotel.com), and manage up to 10 domains from one dashboard. ![A couple viewing a booking on a phone over coffee](https://sirvoy.com/sirvoy/shared/product/booking-on-phone.webp) ###### Stand out in search results Add SEO details like page titles and keywords, and connect to Google Search Console. It's a quick way to boost your visibility in local search results and make your property easy to find. ![A couple with luggage arriving in a hotel lobby](https://sirvoy.com/sirvoy/pages/website-builder/guests-1.webp) ###### Grows with you Sirvoy's hotel website builder supports multiple languages, room types, and properties, so whether you're running a small guesthouse or adding new locations, your site can keep up without needing to start over. ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Testimonials ##### Don’t take our word for it — hear what our customers have to say “ > What I find especially remarkable with Sirvoy is the live chat! If I need support they are immediate with their response and they often follow up with information if they feel that I needed it. Before going ahead with Sirvoy there were so many other companies I was in touch with but they didn't get back to me. With Sirvoy I got consistency and more importantly, results. I would give 5 stars to Sirvoy. I'm so pleased with the service! ![](https://sirvoy.com/sirvoy/shared/product/cherie-reneau.webp) Cherie Reneau Elan Guest Suites, US “ > As a new startup, Sirvoy has been an easy transition into taking bookings as an independent business. It is simple to use, and our favorite feature has definitely been the chat line. They are available 24/7 and help with anything at all we need, straight away. We are constantly getting help in navigating our way around the site. We highly recommend it to all accommodation businesses. ![](https://sirvoy.com/sirvoy/shared/product/eyre-way.jpg) Amanda Hogg Eyre Way, Australia “ > Sirvoy is perfect for my little guesthouse. It offers all the features I need. I always have a good overview of my bookings and get any information I need with just a click. Invoices are issued within seconds and help is always available ![](https://sirvoy.com/sirvoy/shared/product/list-five.jpg) Stephanie Kovacs List Five B&B, Germany “ > I have been using Sirvoy since 2017 and it was without a doubt the best decision I made. I like the way it's so easy to connect with the external booking channels and the Sirvoy team are always one step ahead when it comes to development of new features. I can really recommend Sirvoy to hotel and hostel owners. ![](https://sirvoy.com/sirvoy/pages/features/trunna.webp) Andrew Langran Trunna Hostel, Sweden “ > Sirvoy has been a boon to our business. Easy and intuitive to operate, and the best customer service I have ever encountered! The people on the live chat are first rate. ![](https://sirvoy.com/sirvoy/pages/features/funky-dodo.jpg) Anna and Roy The Funky Dodo Hostel, Belize “ > The channel manager is extremely efficient working in the background keeping our calendar full and up to date without any hassles. We also have found Sirvoy very helpful in driving bookings direct to our website. ![](https://sirvoy.com/sirvoy/pages/features/sharlynn-by-the-river.webp) John de Rooy Sharlynn by The River, Australia ##### Frequently asked questions Do I need technical skills to build a website with Sirvoy? No. You can launch a polished, responsive one-page site in minutes using easy templates, with no coding and no separate hosting to manage. Is the booking engine included in the website builder? Yes. Your booking engine and guest portal are automatically integrated, so guests can check availability and book directly from your site. Can I use my own domain name? Yes. You can connect your own custom domain to build guest trust and drive more direct bookings. Are there extra hosting or maintenance fees? No. There are no extra hosting fees, no maintenance costs and no surprise add-ons, because your website is included. Will my website work on mobile and tablet? Your one-page website looks great on desktop, mobile, and tablet. Guests can browse, book, and pay without pinching, zooming, or clicking the wrong thing. Can I customise my website to match my brand? Add your logo, update colours, write your own copy, and upload photos of your rooms, all with a user-friendly editor that you access right inside your dashboard. It couldn't be easier! Will my website help my property get found on Google? A clean, professional website helps you show up in search results, build trust with travelers, and take direct bookings without paying commission. It's your own space on the web that's designed to grow your revenue. ### Features & Benefits Source: https://sirvoy.com/features-benefits Features & benefits #### One platform for your whole property Front desk, booking engine, channel manager, website builder and automations — one connected platform that handles the day-to-day so you can focus on your guests. [Start a free trial](https://sirvoy.com/signup) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) 14-day free trial - no credit card required. * ![Capterra](https://sirvoy.com/sirvoy/shared/badges/capterra-logo.svg) 4.7 301 reviews * ![HotelTechReport](https://sirvoy.com/sirvoy/shared/badges/hoteltechreport-logo.svg) 4.8 130 reviews ![Hotelier managing bookings on the Sirvoy front desk](https://sirvoy.com/sirvoy/shared/accommodation/front-desk-620_413.webp) Platform ##### Everything you need to run your property * Front Desk * Booking Engine * Channel Manager * Website Builder * Automations ![Sirvoy front desk calendar view](https://sirvoy.com/sirvoy/shared/product/front-desk.png) ###### Run your whole day from one screen Sirvoy’s front desk (PMS), brings together everything you need to manage your day – from check-ins and room status to booking changes and calendar updates. Quickly swap rooms, move bookings, or adjust dates with just a few clicks. Whether you’re at reception or on the go, our mobile-friendly Hotel Management System gives you a clear, real-time view of your property at all times – anywhere. [Explore the front desk](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine rates editor](https://sirvoy.com/sirvoy/shared/product/rates.png) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code – on your Sirvoy website, your own site, or even your social media. It’s available in multiple languages, easy for guests to use, and helps you take more direct bookings without OTA fees. Direct bookings through Sirvoy are always 100% commission-free. Our transparent pricing means no surprises and more money in your pocket. [Explore the booking engine](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager overview](https://sirvoy.com/sirvoy/shared/product/channel-manager-620_413.webp) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. It integrates with all major booking channels and travel websites, keeping your availability up to date automatically and helping prevent double bookings for added peace of mind. [Explore the channel manager](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-620_413.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes — no tech skills required. Sirvoy’s website builder helps you showcase your property, take commission-free direct bookings, and personalize your online presence. It’s quick, easy and included with all our plans. [Explore the website builder](https://sirvoy.com/website-builder/) ![Sirvoy guest communication automations](https://sirvoy.com/sirvoy/shared/product/guest-messaging-auto.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy’s hotel management system automates guest communication while making every interaction feel personal. Use guest profiles, preferences, and stay history to tailor the experience, from the first message to the warm return. Enjoy less manual work and a more memorable guest relationship. [Explore automations](https://sirvoy.com/automation-tools/) ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. Trusted worldwide ##### Over 4,000 properties use our PMS Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) ## Channel manager connections ### Booking.com Source: https://sirvoy.com/channel-manager/booking-com [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Booking.com #### Connect Sirvoy to Booking.com Keep your Booking.com availability and pricing in perfect sync with Sirvoy — no manual updates, no double bookings, and zero added commission. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Booking.com is one of the world's largest online travel agencies, putting your property in front of millions of travellers worldwide. With Sirvoy's two-way connection, every reservation, rate change and availability update flows automatically between Booking.com and your Sirvoy calendar. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Booking.com + Sirvoy FAQs How do I connect Booking.com to Sirvoy? Start a free Sirvoy trial, open the Channel Manager and select Booking.com. Map your Sirvoy room types and rates to your Booking.com listing, then activate the connection — availability and pricing start syncing automatically, with no technical setup. For a step-by-step walkthrough, see our [Help Center](https://help.sirvoy.com). Does Sirvoy sync my Booking.com availability in real time? Yes. Sirvoy and Booking.com share a two-way connection: a booking on Booking.com instantly updates your Sirvoy calendar, and any rate or availability change in Sirvoy pushes straight to Booking.com. That's what keeps you from overbooking. Does Sirvoy charge extra commission on Booking.com bookings? No — Sirvoy adds 0% commission, and the Channel Manager is included in the Pro plan. Booking.com's own commission still applies under your agreement with them, but Sirvoy never takes a cut. [See pricing →](https://sirvoy.com/pricing) Can I manage more than one Booking.com property with Sirvoy? Yes. Sirvoy's Multi-Property Connection links several Booking.com properties to one Sirvoy account, so you can manage them all from a single place without juggling extra logins. Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Expedia Source: https://sirvoy.com/channel-manager/expedia [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Expedia #### Connect Sirvoy to Expedia Sync your Expedia availability and pricing automatically with Sirvoy and reach Expedia Group's global travel audience without the manual work. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Expedia logo](https://sirvoy.com/sirvoy/shared/channels/expedia.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Expedia Group powers some of the best-known travel brands in the world and is especially strong across North America. Connecting through Sirvoy keeps your Expedia rates and availability accurate around the clock, so you can grow your reach without risking overbookings. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Expedia + Sirvoy FAQs How do I connect Expedia to Sirvoy? Begin a free Sirvoy trial, open the Channel Manager and choose Expedia. Map your room types and rates, then activate the connection — your Expedia availability and pricing sync automatically. Our [Help Center](https://help.sirvoy.com) has a full step-by-step guide. Does Sirvoy keep my Expedia rates and availability in sync? Yes. The connection is two-way and real time, so bookings from Expedia land in your Sirvoy calendar and your latest rates and availability flow back to Expedia — no manual updates, no double bookings. Does Sirvoy add commission on Expedia bookings? Sirvoy adds 0% commission; the Channel Manager is part of the Pro plan. Expedia's own fees apply under your agreement with them. [See pricing →](https://sirvoy.com/pricing) Can I connect multiple Expedia properties to Sirvoy? Yes. With Multi-Property Connection you can run several Expedia properties from one Sirvoy account, managing them all from a single place. Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Airbnb Source: https://sirvoy.com/channel-manager/airbnb [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Airbnb #### Connect Sirvoy to Airbnb Keep your Airbnb listing in sync with the rest of your channels through Sirvoy — automatic updates, no double bookings, and zero added commission. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Airbnb is the go-to marketplace for travellers looking for unique, independent and short-stay accommodation. Sirvoy's connection keeps your Airbnb availability and pricing aligned with every other channel, so one calendar runs your whole property. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Airbnb + Sirvoy FAQs How do I connect Airbnb to Sirvoy? Start a free trial, open the Channel Manager and select Airbnb, then map your rooms and rates and activate the link. Availability and pricing sync automatically — see our [Help Center](https://help.sirvoy.com) for the step-by-step guide. Does Sirvoy connect to Airbnb directly? Yes. Sirvoy connects to Airbnb so your listing stays in sync with the rest of your channels, with bookings and availability updating both ways in real time. Will connecting Airbnb to Sirvoy prevent double bookings? Yes. When a stay is booked on Airbnb, Sirvoy closes those dates across your other channels instantly — and the reverse — so the same nights are never sold twice. Does Sirvoy add commission on Airbnb bookings? No, Sirvoy adds 0% commission and includes the Channel Manager in the Pro plan. Airbnb's own host fees apply as usual. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Agoda Source: https://sirvoy.com/channel-manager/agoda [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Agoda #### Connect Sirvoy to Agoda Keep your Agoda availability and pricing accurate automatically with Sirvoy and reach more travellers across Asia-Pacific and beyond. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Agoda is one of the leading online travel agencies across Asia-Pacific and a powerful way to reach travellers in the region. Sirvoy keeps your Agoda availability and pricing accurate in real time, so you can expand into new markets with confidence. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Agoda + Sirvoy FAQs How do I connect Agoda to Sirvoy? Start a free trial, open the Channel Manager and select Agoda, map your rooms and rates, then activate the connection to begin syncing automatically. See the step-by-step guide in our [Help Center](https://help.sirvoy.com). Does Sirvoy sync Agoda in real time? Yes. Bookings, rates and availability update both ways in real time between Agoda and Sirvoy, keeping your calendar accurate and overbooking-free. Which markets does Agoda help me reach? Agoda is especially strong across Asia-Pacific, making it a powerful way to reach travellers in the region — all managed from your single Sirvoy calendar. Does Sirvoy add commission on Agoda bookings? Sirvoy adds 0% commission and includes the Channel Manager in the Pro plan. Agoda's own commission applies under your agreement with them. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Google Hotel Ads Source: https://sirvoy.com/channel-manager/google [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Google Hotel Ads #### Connect Sirvoy to Google Hotel Ads Show accurate, live rates and availability on Google Search and Maps — synced directly from Sirvoy, right when travellers are ready to book. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Google Hotel Ads logo](https://sirvoy.com/sirvoy/shared/channels/google.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Google Hotel Ads puts your property directly in front of travellers searching on Google Search and Google Maps — exactly when they're ready to book. With Sirvoy, your live rates and availability appear automatically, helping you capture demand the moment it happens. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Google Hotel Ads + Sirvoy FAQs How do I connect Google Hotel Ads to Sirvoy? Start a free trial, open the Channel Manager and enable Google Hotel Ads, then map your rates and availability and activate. Your live prices begin showing on Google automatically — full steps are in our [Help Center](https://help.sirvoy.com). Is Google Hotel Ads an OTA? No. Google Hotel Ads is a metasearch placement that shows your rates and availability on Google Search and Google Maps, then sends travellers through to book. Sirvoy keeps those rates accurate in real time. Does Sirvoy show my live rates on Google? Yes. Sirvoy pushes your current rates and availability to Google Hotel Ads in real time, so travellers see accurate pricing the moment they search. Does it cost extra to use Google Hotel Ads with Sirvoy? The connection is included in Sirvoy's Pro plan with 0% added commission. Google's own model — free booking links or paid ads — applies on their side. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Hostelworld Source: https://sirvoy.com/channel-manager/hostelworld [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Hostelworld #### Connect Sirvoy to Hostelworld Keep your beds, availability and pricing in sync with Sirvoy and reach budget and social travellers on the leading hostel platform. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Hostelworld logo](https://sirvoy.com/sirvoy/shared/channels/hostelworld.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Hostelworld is the leading platform for hostels, budget stays and social travellers. Sirvoy's connection keeps your beds, availability and pricing in sync, so you can fill more dorms and private rooms without the manual juggling. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Hostelworld + Sirvoy FAQs How do I connect Hostelworld to Sirvoy? Start a free trial, open the Channel Manager and select Hostelworld, map your room and bed types and rates, then activate the connection to sync automatically. Step-by-step help is in our [Help Center](https://help.sirvoy.com). Is Sirvoy suitable for hostels? Yes. Sirvoy is built for hostels as well as hotels — manage dorm beds and private rooms together and keep them synced across Hostelworld and your other channels. Does Sirvoy sync Hostelworld availability in real time? Yes. Beds and rooms update both ways in real time, so a booking on Hostelworld immediately adjusts your availability everywhere else. Does Sirvoy add commission on Hostelworld bookings? No — Sirvoy adds 0% commission, with the Channel Manager included in the Pro plan. Hostelworld's own fees apply under your agreement. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### Hotels.com Source: https://sirvoy.com/channel-manager/hotels-com [ ← All channels ](https://sirvoy.com/channel-manager) Channel · Hotels.com #### Connect Sirvoy to Hotels.com Sync your Hotels.com rates and availability automatically with Sirvoy and reach loyal leisure travellers without any manual updates. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) Hotels.com is part of Expedia Group and popular with leisure travellers, thanks in part to its long-running rewards programme. Connecting through Sirvoy keeps your Hotels.com listing perfectly in step with the rest of your channels. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### Hotels.com + Sirvoy FAQs How do I connect Hotels.com to Sirvoy? Start a free trial, open the Channel Manager and choose Hotels.com, then map your rooms and rates and activate the connection. Availability and pricing sync automatically — our [Help Center](https://help.sirvoy.com) walks you through it. Is Hotels.com connected through Expedia Group? Hotels.com is part of Expedia Group. Sirvoy keeps your Hotels.com listing in sync alongside your other channels, with real-time, two-way updates. Does Sirvoy update Hotels.com availability automatically? Yes. A booking on Hotels.com updates your Sirvoy calendar instantly, and your rate and availability changes push straight back — with no manual work. Does Sirvoy add commission on Hotels.com bookings? No — Sirvoy adds 0% commission, included in the Pro plan. Hotels.com and Expedia Group fees apply under your agreement. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ### SiteMinder Source: https://sirvoy.com/channel-manager/siteminder [ ← All channels ](https://sirvoy.com/channel-manager) Channel · SiteMinder #### Connect Sirvoy to SiteMinder Reach far beyond Sirvoy's built-in channels. Connecting to SiteMinder opens the door to 450+ additional OTAs and niche booking platforms. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/channels/siteminder.png) + ![Sirvoy](https://sirvoy.com/brand/logo-mark.svg) SiteMinder is a connectivity hub that opens the door to 450+ additional booking channels. By connecting Sirvoy to SiteMinder, you can expand your reach well beyond Sirvoy's built-in channels — from global OTAs to specialised, niche platforms. Why Sirvoy ##### Everything you need to sell more rooms ###### Real-time two-way sync Rates, availability and reservations update automatically in both directions, so your calendar is always accurate. ###### No more overbookings When a room sells on one channel, it updates everywhere instantly — no spreadsheets and no double bookings. ###### 0% added commission The Channel Manager is included in the Pro plan with no extra commission from Sirvoy, so you keep more of every booking. Setup ##### Connect in four simple steps Prefer a step-by-step walkthrough? [ Read the full guide in our Help Center → ](https://help.sirvoy.com) 1. 1 Start your free 14-day Sirvoy trial — no card required. 2. 2 Open the Channel Manager and choose your channel. 3. 3 Map your room types and rates so they line up on both sides. 4. 4 Activate the connection and go live — availability syncs automatically. FAQ ##### SiteMinder + Sirvoy FAQs How do I connect Sirvoy to SiteMinder? In the Channel Manager, enable the SiteMinder connection and link it to your SiteMinder account, then map your rooms and rates. Once active, your availability and pricing sync through to the channels you run via SiteMinder. See our [Help Center](https://help.sirvoy.com) for details. How many channels can I reach through SiteMinder? The SiteMinder connection opens up 450+ additional booking channels — from global OTAs to niche, regional platforms — well beyond Sirvoy's built-in integrations. Why connect to SiteMinder if Sirvoy already has direct channels? Use SiteMinder when you want to reach channels Sirvoy doesn't integrate with directly. It's the simplest way to expand into specialist or regional platforms while still managing everything from Sirvoy. Does Sirvoy add commission on bookings made through SiteMinder? Sirvoy adds 0% commission and includes the Channel Manager in the Pro plan. SiteMinder and the connected channels charge under their own terms. [See pricing →](https://sirvoy.com/pricing) Get started ##### Start selling on more channels today Try Sirvoy free for 14 days and connect your first channel in minutes. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ## Accommodation types ### Hotels Source: https://sirvoy.com/accommodation/hotels Hotel management #### Helping hoteliers deliver a 5 star experience Running a hotel is hard work, but Sirvoy's award-winning, all-in-one platform is designed to make your day easier. Setup is fast, updates are automatic, and it's feature rich system lives under one centralized dashboard. Handle bookings, stay in touch with guests, collect payments, and stay organized without a steep learning curve for you or the team. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![Hotel room interior](https://sirvoy.com/sirvoy/shared/accommodation/hotel-room_1.webp) All-in-one ##### Everything you need to run your hotel * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Tailored for hotel operations ![Guest booking on a hotel website](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Increase your revenue Take commission-free bookings through your own Sirvoy-powered website (included with Pro), or add the booking engine to your existing site or socials. Upsell extras like breakfast, tours or pet stays during the booking process. ![A card payment on a terminal beside a cocktail](https://sirvoy.com/sirvoy/shared/product/payments-card-drink.webp) ###### Better payment flexibility Avoid costly no-shows with flexible and automated prepayment options, like charging the first night or a fixed/percentage amount upfront, so guests commit early and you have less manual work at the front desk. ![A hotel reception with staff and guests](https://sirvoy.com/sirvoy/shared/accommodation/front-desk-photo.webp) ###### A front desk that keeps up The front desk sets the tone for the whole stay, so Sirvoy keeps it calm and quick. ![Statistics dashboard in Sirvoy](https://sirvoy.com/sirvoy/shared/product/statistics-dashboard.png) ###### Know your numbers You can't improve what you can't see, so Sirvoy puts the day in plain English. Trusted worldwide ##### Trusted by over 4,000 hoteliers Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Peace of mind that comes from software you can count on ###### 99.9% uptime, always We know downtime costs you time, money, and trust. That's why Sirvoy delivers 99.9% uptime across all core systems, including our booking engine and backend. You can even view live system performance right from your Sirvoy dashboard. ###### Powered by AWS Sirvoy is hosted on Amazon Web Services; the same secure platform trusted by banks, governments, and global enterprises. It means faster load times, better failover protection, and world-class server reliability, no matter the time or where you're based. ###### A brand that's built on trust Reliability is one of Sirvoy's core values, and a guiding principle behind every line of code. We invest heavily in stability, testing, and security infrastructure so your operations run smoothly and your guests are never left waiting. ###### Built and backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. When you contact our Support team, you're talking to the people who helped build the system. Knowledge ##### Frequently asked questions Is Sirvoy easy to use and learn for hotel staff? Yes, it is. Sirvoy is designed to be simple and intuitive, making it easy for staff to learn, even those without prior tech experience. It's powerful but not bloated, so you won't get lost in features you don't need. We also offer a comprehensive knowledge base and a [library of helpful YouTube videos](https://www.youtube.com/@Sirvoy) to guide new users. And if anyone gets stuck, our round-the-clock support team is always just a chat or email away . Is Sirvoy mobile-friendly for managing on the go? Yes, Sirvoy is fully mobile-optimized and works smoothly on phones and tablets. While we don't offer a standalone app, you can easily add Sirvoy to your home screen and use it just like one. [Here's how to set that up](https://sirvoy.com/blog/topic/switching-to-sirvoy/tips-tricks-tips-tricks/how-to-use-sirvoy-responsive-website-as-an-app/) . Does Sirvoy help me reduce overbookings? Absolutely. Sirvoy's Channel Manager syncs your availability and pricing across major OTAs in real time, helping prevent double bookings. While iCal syncs (used by platforms like Vrbo or Glamping Hub) aren't real-time, they update often enough to minimize the risk of overbookings. Can Sirvoy handle last-minute bookings and walk-ins? Of course! Sirvoy makes it easy to create bookings on the spot, whether walk-in or over the phone. You can add bookings directly via the calendar or "New Booking" tab, enter guest details manually, and instantly check availability. Plus, Sirvoy lets you control how close to check-in time guests can book through the booking engine settings. Can I take payments at the front desk with Sirvoy? Yes. With Stripe Terminal, you can securely accept in-person card payments at reception, whether it's for walk-ins, extras, or final balances. It connects directly to Sirvoy, so there's no need to enter amounts manually or switch systems. Payments are recorded instantly in the guest's booking. Can I create different user permissions? Yes, you can assign different roles with custom access levels. Maybe you want to restrict housekeeping to room views, but allow reception to manage bookings, or give your accountant access to payments and reports. Sirvoy's flexible permissions system lets you tailor access for each team member so everyone has exactly what they need, and nothing they don't. How is Sirvoy different from similar systems? Our focus will always be on providing software that is reliable, affordable and powerful without being overpowering. Our clients consistently tell us how much they appreciate our round-the-clock support and the peace of mind that comes from knowing real help is only a message away. Can I import my existing bookings when I switch to Sirvoy? Yes, you can. Switching to Sirvoy is simple: * Import your existing bookings in minutes * Get step-by-step help from our onboarding agents * Learn quickly with training videos and a full knowledge base * Easily train seasonal and part-time staff * Be fully set up in just a few hours Can I automate guest communication? Yes, you can: * recognize returning guests. * send pre-arrival emails/SMS. * send billing notices and collect payments. * easily update the calendar. * remind them when they're checking out. * allow keyless access using Sirvoy integrations. Can I set seasonal rates and minimum-stay rules? Yes, you can. Different room types, busy seasons, quiet midweeks – you can price for all of it: * set **seasonal rates** and special offers for each room type * add **minimum-stay rules** and restrictions where you need them * push every change to your channels in real time, so your **availability always matches**. ### B&Bs and guest houses Source: https://sirvoy.com/accommodation/bb-guest-houses B&B management #### Great hospitality made simple with Sirvoy Running a B&B or guesthouse means wearing a lot of hats. Whether you start the day as host or housekeeper and end it as chief marketing officer or bookkeeper, Sirvoy will be by your side. Handle bookings, automate messaging, manage payments, and grow your reputation with tools that are easy to use, even if tech isn't your thing. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![A Mexican-style villa with a pool and terracotta roof](https://sirvoy.com/sirvoy/shared/accommodation/bb-mexico.webp) All-in-one ##### Everything you need to run your B&B or guest house * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Every superhost deserves a superpower ![Sirvoy booking calendar](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Simple management Tired of logging into multiple systems? Our simple platform combines your calendar, guest details, bookings, payments, and housekeeping into one clear dashboard and makes B&B/guesthouse management easy. ![A smiling host in a bed and breakfast interior](https://sirvoy.com/sirvoy/shared/accommodation/bb-host.webp) ###### Be seen everywhere If you don't have a marketing team working behind the scenes to advertise your business, Sirvoy is the next best thing. ![A guest checking in with a tablet at hotel reception](https://sirvoy.com/sirvoy/shared/product/guest-check-in.webp) ###### Take payments your way Offer and automate flexible options like prepayments, card storage, or pay-on-arrival. ![Statistics dashboard in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/statistics-sirvoy-1.webp) ###### Understand the numbers game Easily see your bookings, revenue, and occupancy in plain English, so you can quickly spot what's going well and what needs attention. Trusted worldwide ##### Trusted by over 4,000 B&B and guesthouse owners Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Peace of mind that comes from software you can count on ###### A brand built on trust We started out as a family run business and we care about delivering real value. We succeed when you do, and that starts with keeping costs low. ###### Cloud-based from day one We designed Sirvoy to live in the cloud. That means there's no clunky installation, and no IT headaches. Just open your browser and you're in. ###### Real support, 24/7 Night or day, our support team is here round the clock. We're not bots or outsourced agents, we're real people you can count on. ###### Built & backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. Knowledge ##### Frequently asked questions Is Sirvoy good for seasonal or part-time businesses? Absolutely. Whether you're open year-round or just for the summer months, your Sirvoy subscription is easy to pause and reactivate. You only pay for what you need. What support is included during the free trial? The same amazing support our paying customers get. You'll have access to all our features and resources as well as our support team – real people, ready to help you get set up, solve problems, or just show you around. If you want an even smoother start, feel free to book a demo with our onboarding team. Does Sirvoy integrate with Airbnb, Booking.com, and other OTAs? Yes, Sirvoy's Channel Manager synchronizes with platforms like Airbnb, Booking.com, and Expedia to streamline bookings. Can I import my existing bookings when I switch to Sirvoy? Yes, you can. Switching to Sirvoy is simple: * Import your **existing bookings** in minutes * Get **step-by-step help** from our onboarding agents * Learn quickly with **training videos** and a full **knowledge base** * **Easily train** seasonal and part-time staff * Be **fully set up** in just a few hours How can I get more direct bookings and reduce OTA fees? Make OTA fees disappear. With Sirvoy's versatile booking engine you can: * be visible on your website, social media, or a brand new Sirvoy website. * automatically translate it to dozens of languages of your choosing. * add extras like breakfast or pet fees Can I save guest preferences and personalise their stay? Yes, you can. Guests love the little touches. * Create **guest profiles** * Remember their **preferences** * Automate **pre-arrival/thank-you emails.** ### Glamping sites Source: https://sirvoy.com/accommodation/glamping-sites Glampsite management #### Say hello to smart glamping software Sirvoy makes it easy to run yurts, cabins or safari tents with online booking, flexible pricing, and automated messages from our easy-to-use platform. You focus on creating memorable stays in nature and let us take care of the admin. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![Glamping site under the stars](https://sirvoy.com/sirvoy/shared/accommodation/glamping_3.webp) All-in-one ##### Everything you need to run your glamping site * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Do it all with your Sirvoy sidekick! ![Front desk overview](https://sirvoy.com/sirvoy/shared/accommodation/front-desk-656_478-scaled.webp) ###### Organized management Tired of logging into multiple systems? Our simple platform combines your calendar, guest details, bookings, payments, and housekeeping into one clear dashboard and makes glamping management easy. ![Glamping cabin in nature](https://sirvoy.com/sirvoy/shared/accommodation/vacation-rental_1.webp) ###### Seasonal flexibility so you can earn more Maximize profits no matter what season it is. ![Guest check-in](https://sirvoy.com/sirvoy/shared/accommodation/guest-house_checkin2.webp) ###### Communicate professionally with guests Nothing says boutique better than the little touches your guests receive even before they arrive. ![Breakfast basket](https://sirvoy.com/sirvoy/shared/accommodation/bb-2020.webp) ###### Extras made easy Whether it's firewood, breakfast baskets, or yoga sessions, Sirvoy makes it simple to offer and manage upsells during the booking process. Customize packages or add chargeable options, right from inside your dashboard. Trusted worldwide ##### Trusted by over 4,000 glamping hosts Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Give us a try - we won't let you down ###### A brand built on value As a family-run business, we care about delivering real value. We succeed when you do, and that starts with keeping costs low. ###### Cloud based from day one We designed Sirvoy to live in the cloud. That means there's no clunky installation, and no IT headaches. Just open your browser and you're in. ###### Real support, 24/7 Night or day, our support team is here round the clock. We're not bots or outsourced agents, we're real people you can count on. ###### Built and backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. Knowledge ##### Frequently asked questions How easy is Sirvoy to learn? Sirvoy was designed to be intuitive and easy to use so even temporary or seasonal staff can get to grips with it easily. We also have tutorial videos and a comprehensive knowledge base to answer any questions and a whole team of support staff who are there 24/7 when needed. Does Sirvoy offer a demo? Yes, you can request a live demo to explore the features and benefits of Sirvoy [here](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting?month=2025-03). Are there any extra costs for set up? No, getting started is free and our Support team will be on hand to help guide you through the process. Can I import my existing bookings when I switch to Sirvoy? Yes, you can. Moving to Sirvoy is simple: * Import your **existing bookings** in minutes * Get **step-by-step help** from our onboarding agents * Learn quickly with **training videos** and a full **knowledge base** * **Easily train** seasonal and part-time staff * Be **fully set up** in just a few hours How can I get more direct bookings and reduce OTA fees? Make OTA fees disappear. With Sirvoy's versatile booking engine you can: * be **visible** on your website, social media, or a brand new Sirvoy website. * automatically **translate** it to dozens of languages of your choosing. * add **extras** like breakfast or laundry tokens Can I pause my subscription in the off-season? Yes, you can. Maximize profits no matter what season it is. * Easily pause your subscription when your site is closed. * Set higher prices during peak seasons * Close your calendar in the quiet months. ### Hostels Source: https://sirvoy.com/accommodation/hostels Hostel management #### Big hospitality tools with a small learning curve! Running a hostel means managing a steady stream of guests, late-night arrivals, and a high turnover of beds. Sirvoy helps you stay organized and efficient without complicating your life. From managing shared dorms and group bookings to sending guest messages or enabling contactless access, we've got your back when things get hectic. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![Hostel common area](https://sirvoy.com/sirvoy/shared/accommodation/hostel_3.webp) All-in-one ##### Everything you need to run your hostel * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Built for care-free hostel life ![Hostel manager using Sirvoy on the go](https://sirvoy.com/sirvoy/shared/accommodation/hotel_2-.webp) ###### Manage it all from anywhere Whether you're welcoming guests, prepping breakfast, or off-site for the afternoon, Sirvoy goes with you. ![Channel manager in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/channel-manager-656_478-scaled.webp) ###### Smarter channel management Managing availability across OTAs like Hostelworld, Booking.com, or Airbnb? Sirvoy's Channel Manager keeps your calendar aligned in real time. ![Dorm beds](https://sirvoy.com/sirvoy/shared/accommodation/4ae602c08790ebaa9a10995bddc7418e-1.jpg) ###### Flexible bed management Sirvoy makes it easy to manage individual dorm beds. ![Housekeeping in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/house-keeping_1.webp) ###### Automate the repetitive stuff You didn't open a hostel to spend your nights buried in admin. Sirvoy automates the little things that steal your time. Trusted worldwide ##### Trusted by over 4,000 hostel operators Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Hosting without the headache ###### A brand built on value As a family-run business, we care about delivering real value. We succeed when you do, and that starts with keeping costs low. ###### Cloud-based from day one We designed Sirvoy to live in the cloud. That means there's no clunky installation, and no IT headaches. Just open your browser and you're in. ###### Real support, 24/7 Night or day, our support team is here round the clock. We're not bots or outsourced agents, we're real people you can count on. ###### Built & backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. Knowledge ##### Frequently asked questions Does Sirvoy support bed-level dorm mapping? No, Sirvoy currently supports room-level assignments but not individual bed mapping. Is Sirvoy suitable for hostels? Yes, Sirvoy is suitable for hostels and can manage dormitory-style accommodations with flexible pricing options. Are there maintenance or hidden fees with Sirvoy? No, Sirvoy offers transparent pricing with no hidden fees or commission costs. All costs are outlined clearly during subscription. How can I get more direct bookings and reduce OTA fees? Make OTA fees disappear. With Sirvoy's versatile booking engine you can: * be **visible** on your website, social media, or a brand new Sirvoy website. * automatically **translate** it to dozens of languages of your choosing. * add **extras** like breakfast or laundry tokens ### Long-term stays Source: https://sirvoy.com/accommodation/long-term-stays Long-term stays #### Simple, flexible booking software for longer stays Whether your guests stay for two weeks or two months, Sirvoy gives you the tools to manage extended bookings. Automate communications, simplify billing, and keep your rooms full, without the complexity of a rental system. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![Long-term rental interior](https://sirvoy.com/sirvoy/shared/accommodation/long-term-rental_1.webp) All-in-one ##### Everything you need to run long-term stays * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Why rental hosts choose Sirvoy ![Manage guests dashboard](https://sirvoy.com/sirvoy/shared/accommodation/manage-guests_1.webp) ###### Organised management Tired of logging into multiple systems? Our simple platform combines your calendar, guest details, bookings, payments, and housekeeping into one clear dashboard and makes long term rental management easy. ![Rate plans in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/rates-in-sirvoy.webp) ###### Flexible rate plans Customize your pricing for longer bookings. Set up discounted weekly stays, flat-rate monthly packages, or automate rules that adjust based on length of stay. ![Long stay management](https://sirvoy.com/sirvoy/shared/accommodation/vacation-rental_6.webp) ###### Long stay management Sirvoy supports multi-week and multi-month stays. ![Monthly payments in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/screenshot-2025-04-16-at-10.53.32.jpg) ###### Simple monthly payments Sirvoy supports secure payment links and stored cards, making it easy to charge guests monthly rent-style payments or in flexible instalments. Trusted worldwide ##### Trusted by over 4,000 long-term rental hosts Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Peace of mind that comes from software you can count on ###### A brand built on trust We started out as a family run business and we care about delivering real value. We succeed when you do, and that starts with keeping costs low. ###### Cloud-based from day one We designed Sirvoy to live in the cloud. That means there's no clunky installation, and no IT headaches. Just open your browser and you're in. ###### Real support, 24/7 Night or day, our support team is here round the clock. We're not bots or outsourced agents, we're real people you can count on. ###### Built & backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. Knowledge ##### Frequently asked questions Do you support rental contracts or lease documents? No, Sirvoy doesn't offer legal lease generation. What types of properties is Sirvoy suitable for? Sirvoy supports a variety of accommodations, including hotels, motels, B&Bs, hostels, vacation rentals, and more. You can customize wording for specific needs, like "Motorhome" instead of "Room." How long does it take to get set up and running and connected to channels? If you have no bookings to import, and depending on how large your business is, you can be set up in anything from a few minutes to a few hours. If you want to connect to channels, it may take slightly longer. In our experience, it can take anything from 3 hours to 3 days depending on how quickly the channels respond. Can I manage my property without a front desk? No front desk? No problem. With Sirvoy you can: * send pre-arrival emails/SMS * send billing notices and collect payments * easily update the calendar * remind them when they're checking out * allow keyless access using Sirvoy integrations Can I extend or adjust bookings for longer stays? Yes, you can. Sirvoy supports **multi-week** and **multi-month stays**. You can: * easily **view**, **extend**, or **adjust reservations** for guests who change plans, stay longer, or come and go seasonally. * add rate rules to **apply discounts for longer stays** * **create packages** to allow for needed extras like laundry services or meals. ### Vacation rentals Source: https://sirvoy.com/accommodation/vacation-rentals Vacation rental management #### All the tools a rental host needs, with less baggage Whether you're managing a single boutique escape or a growing portfolio of apartments, Sirvoy helps you simplify bookings, automate guest communication, and accept direct reservations, without the complexity of enterprise systems. [Start a free trial](https://sirvoy.com/signup/) 14-day free trial - no credit card required. ![A guest swimming in a villa pool by the loungers](https://sirvoy.com/sirvoy/shared/accommodation/vacation-rental-pool.webp) All-in-one ##### Everything you need to run your vacation rentals * Front desk * Booking engine * Channel manager * Website builder * Automations ![Sirvoy front desk overview](https://sirvoy.com/sirvoy/shared/product/pms-detailed-calendar.webp) ###### Run your whole day from one screen Sirvoy's front desk (PMS) brings together everything you need to manage your day [Learn more](https://sirvoy.com/property-management-system/) ![Sirvoy booking engine preview](https://sirvoy.com/sirvoy/shared/product/booking-engine.webp) ###### Take direct bookings, commission-free Our built-in booking engine can be installed in minutes with a simple snippet of code [Learn more](https://sirvoy.com/booking-engine/) ![Sirvoy channel manager](https://sirvoy.com/sirvoy/shared/product/channels.png) ###### Reach millions, never double-book Access millions of potential guests instantly with our easy-to-use channel manager. [Learn more](https://sirvoy.com/channel-manager/) ![Sirvoy website builder preview](https://sirvoy.com/sirvoy/shared/product/website-builder-after.webp) ###### Launch a beautiful site in minutes Create a beautiful, mobile-friendly website in minutes – no tech skills required. [Learn more](https://sirvoy.com/website-builder/) ![Sirvoy automations preview](https://sirvoy.com/sirvoy/shared/product/automations.png) ###### A personal touch, on autopilot From booking confirmations to post-stay messages, Sirvoy automates guest communication. [Learn more](https://sirvoy.com/automation-tools/) Trusted by top brands worldwide * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) * ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.svg) * ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.svg) * ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.svg) * ![Expedia logo](https://sirvoy.com/sirvoy/shared/accommodation/expedia_2022_logo-1.png) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/group.svg) * ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.svg) * ![Partner logo](https://sirvoy.com/sirvoy/shared/accommodation/old-4-1.svg) * ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/accommodation/siteminder-new-1.svg) * ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.svg) Benefits ##### Revolutionize your vacation rental business ![Front desk overview](https://sirvoy.com/sirvoy/shared/accommodation/front-desk-656_478-scaled.webp) ###### Organized management Tired of logging into multiple systems? Our simple platform combines your calendar, guest details, bookings, payments, and housekeeping into one clear dashboard and makes vacation rental management easy. ![Identical apartments](https://sirvoy.com/sirvoy/shared/accommodation/istock-1-1024x683-1.jpg) ###### Simplify bookings for identical units Do you manage multiple listings eg. 4 identical apartments? With Sirvoy's room type feature, you can group similar listings for easy setup and shared availability. ![Multi-language messaging](https://sirvoy.com/sirvoy/shared/accommodation/hotel_1.webp) ###### Multi-language messaging Send automated emails and booking confirmations in your international guests preferred language – no extra tools or translation plugins required. ![Payments in Sirvoy](https://sirvoy.com/sirvoy/shared/accommodation/payments_2.webp) ###### Clever payments Offer flexible options like prepayments, card storage, or pay-on-arrival, with fully integrated payment providers like Stripe and PayPal. Trusted worldwide ##### Trusted by over 4,000 vacation rental hosts Hotel B&B / guest house Glamping Hostel Vacation rental Long term stay ###### How Sirvoy helped Engeltofta boost occupancy by 203% [Read full story](https://sirvoy.com/engeltofta-success-story) About this stay Hotel Online check-ins Sweden ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) 1 / 5 ###### How Klockargården grew 127% with smarter bookings [Read full story](https://sirvoy.com/klockargarden-success-story) About this stay Hotel Channel manager sync Sweden ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) 2 / 5 ###### How Borghamn Strand doubled their reservations [Read full story](https://sirvoy.com/borghamn-strand-success-story) About this stay Hotel Commission-free bookings Sweden ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) 3 / 5 ###### Bryggan på Dønna: "We would never have made it without Sirvoy" [Read full story](https://sirvoy.com/bryggan-pa-donna-success-story) About this stay Hotel Simple for everyone Norway ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) 4 / 5 ###### How Estancia Los Potreros grew 50% with Sirvoy [Read full story](https://sirvoy.com/estancia-los-potreros-success-story) About this stay Hotel Automated replies Argentina ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) 5 / 5 ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story [Read full story](https://sirvoy.com/ronneby-brunnspark-success-story) About this stay B&B / guest house Scales with growth Sweden ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) 1 / 3 ###### Learn how Swedish Country Living increased direct bookings [Read full story](https://sirvoy.com/swedish-country-living-success-story) About this stay B&B / guest house Less admin work Sweden ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) 2 / 3 ###### Joie Inn: A story of love, design and hospitality [Read full story](https://sirvoy.com/joie-inn-success-story) About this stay B&B / guest house Automated guest messages USA ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) 3 / 3 ###### Archer's Edge boosts bookings by 65% with Sirvoy [Read full story](https://sirvoy.com/archers-edge-success-story) About this stay Glamping More direct bookings Canada ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) 1 / 3 ###### How Inforest built a thriving business with Sirvoy [Read full story](https://sirvoy.com/inforest-success-story) About this stay Glamping Set up in minutes Sweden ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) 2 / 3 ###### How Surflogiet made growing their business a breeze with Sirvoy [Read full story](https://sirvoy.com/surflogiet-success-story) About this stay Glamping Connected channels Sweden ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) 3 / 3 ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy [Read full story](https://sirvoy.com/vallasens-vardshus-success-story) About this stay Hostel Easy group bookings Sweden ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) 1 / 2 ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business [Read full story](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) About this stay Hostel Multi-property management USA ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) 2 / 2 ###### From time-share tradition to rental success at Calabogie Lodge [Read full story](https://sirvoy.com/calabogie-lodge-success-story) About this stay Vacation rental Remote management Canada ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) 1 / 2 ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience [Read full story](https://sirvoy.com/akasia-villas-success-story) About this stay Vacation rental No more overbookings Indonesia ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) 2 / 2 ###### How this co-living home made guest management simple with Sirvoy [Read full story](https://sirvoy.com/jbay-co-living-success-story) About this stay Long term stay Custom booking questions South Africa ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) Reliability ##### Peace of mind that comes from software you can count on ###### A brand built on trust We started out as a family run business and we care about delivering real value. We succeed when you do, and that starts with keeping costs low. ###### Cloud-based from day one We designed Sirvoy to live in the cloud. That means there's no clunky installation, and no IT headaches. Just open your browser and you're in. ###### Real support, 24/7 Night or day, our support team is here round the clock. We're not bots or outsourced agents, we're real people you can count on. ###### Built & backed by us We never outsource development or support. That means tighter security, faster fixes, and continuity from the people who know Sirvoy inside and out. Knowledge ##### Frequently asked questions Can I automate guest communication? Yes, Sirvoy allows automated emails for booking confirmations, reminders, follow-ups, and personalized guest messages. How can I schedule and track housekeeping tasks in Sirvoy? Sirvoy allows you to schedule and track housekeeping tasks, such as room cleaning, sheet changes and daily maintenance. Staff can mark tasks as completed, ensuring real-time updates on room readiness. Can Sirvoy help me manage multiple properties? Yes, Sirvoy provides discounts for multiple property owners – contact our Support team for a quote. Can I import my existing bookings when I switch to Sirvoy? Yes, you can. Starting or moving to Sirvoy is simple: * Import your **existing bookings** in minutes * Get **step-by-step help** from our onboarding agents * Learn quickly with **training videos** and a full **knowledge base** * **Easily train** seasonal and part-time staff * Be **fully set up** in just a few hours ### Accommodation overview Source: https://sirvoy.com/accommodation Explore #### Accommodation types Tailored solutions for every type of accommodation. * ![Hotel guest room](https://sirvoy.com/sirvoy/shared/accommodation/hotel_1.webp) ##### Hotels Ideal for hotels, boutique stays, inns, and motels looking for smart, reliable tools to manage bookings and guest experiences. [Learn more](https://sirvoy.com/accommodation/hotels) * ![Bed and breakfast interior](https://sirvoy.com/sirvoy/shared/accommodation/bb-2020.webp) ##### B&B / guest houses Perfect for B&Bs, guesthouses, and family-run lodges that want simple tools with a personal touch. [Learn more](https://sirvoy.com/accommodation/bb-guest-houses) * ![Hostel dormitory](https://sirvoy.com/sirvoy/shared/accommodation/hostel_3.webp) ##### Hostels Built for hostels, dorm-style properties, and group stays that need affordable, flexible tools for high guest turnover. [Learn more](https://sirvoy.com/accommodation/hostels) * ![Long-term rental apartment](https://sirvoy.com/sirvoy/shared/accommodation/long-term-rental_1.webp) ##### Long-term stays Whether you're managing apartments, co-living spaces, or student housing, Sirvoy helps you stay organized over longer stays. [Learn more](https://sirvoy.com/accommodation/long-term-stays) * ![Vacation rental home](https://sirvoy.com/sirvoy/shared/accommodation/vacation-rental_1.webp) ##### Vacation rentals Whether you're a standalone rental or a growing portfolio, Sirvoy offers features and pricing discounts to simplify multi-property management. [Learn more](https://sirvoy.com/accommodation/vacation-rentals) * ![Glamping tent at dusk](https://sirvoy.com/sirvoy/shared/accommodation/glamping_3.webp) ##### Glamping sites A booking system made for glampsites that stand out from the crowd. [Learn more](https://sirvoy.com/accommodation/glamping-sites) Trusted worldwide ##### Trusted by over 4,000 properties * ![Borghamn Strand hotel](https://sirvoy.com/sirvoy/stories/borghamn-strand/borghamn-strand-hotell-hamncafe-festlokal-vid-omberg-07-01-2025_02_46_pm.jpg) ###### Learn how Borghamn Strand transformed guest bookings Hear how this beautiful Swedish hotel doubled its bookings and brought its occupancy rate to 70% in three years by using Sirvoy’s “game-changing” solutions. [Learn more](https://sirvoy.com/success-stories) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) * ![Ronneby Brunnspark exterior](https://sirvoy.com/sirvoy/stories/ronneby-brunnspark/ronneby-exterior.jpg) ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story “Sirvoy has been a huge part of our journey and growth. The way it was able to adapt and scale with us has allowed us to meet the increasing demand in a manageable way.” — Pehr Andersson, Ronneby Brunnspark [Learn more](https://sirvoy.com/success-stories) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) * ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/fsj9041-scaled.webp) ###### How Estancia Los Potreros grew 50% with Sirvoy “Sirvoy has changed how we work. It’s simple, effective, and frees up time to focus on our guests. It’s the perfect fit for a business like ours.” — Kevin Begg, Estancia Los Potreros [Learn more](https://sirvoy.com/success-stories) [Book a demo](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting) ## Pricing and integrations ### Integrations Source: https://sirvoy.com/integrations Integrations #### Connect Sirvoy with tools you already use From keyless entry and payment providers to accounting, marketing, and guest experience platforms, Sirvoy integrates with trusted tools that help you save time, delight your guests and run your business better. ![A laptop used to manage Sirvoy and its integrations](https://sirvoy.com/sirvoy/shared/accommodation/u9234367482_a_mac_laptop_seen_from_the_side_in_a_vacation_ren_078a1be8-7cb7-4357-ae64-7fd6d8c6e1e2_0.webp) * [Accounting & finance](#accounting-finance) * [Keyless entry](#keyless-entry) * [Marketing](#marketing) * [API hub](#api-hub) * [Guest experience](#guest-experience) * [Distribution](#distribution) ##### Accounting & finance ![Fortnox via Standout AB logo](https://sirvoy.com/sirvoy/shared/integrations/fortnox.png) ###### Fortnox via Standout AB Connect Sirvoy to Fortnox, Sweden's leading accounting system, using a certified integration built by Standout AB. This connection automatically transfers booking and invoicing data from Sirvoy to Fortnox, helping you save time and reduce manual input. [ Learn more → ](https://sirvoy.com/integrations/fortnox-via-standout-ab) ![Fortnox via Integrati logo](https://sirvoy.com/sirvoy/shared/integrations/integrati.png) ###### Fortnox via Integrati Sync your Sirvoy bookings and invoicing data with Fortnox using an integration developed by Integrati, a Fortnox partner. This solution helps automate your accounting workflow by sending relevant data from Sirvoy directly into your Fortnox account, saving time and reducing the risk of errors. [ Learn more → ](https://sirvoy.com/integrations/fortnox-via-integrati) ##### Keyless entry ![Telkey logo](https://sirvoy.com/sirvoy/shared/integrations/telkey.png) ###### Telkey Give your guests a smooth, contactless check-in experience with Telkey. This integration automatically generates and sends digital keys to guests based on their booking in Sirvoy — no need for physical key exchanges or front desk interaction. [ Learn more → ](https://sirvoy.com/integrations/telkey) ![WeAccess logo](https://sirvoy.com/sirvoy/shared/integrations/weaccess.png) ###### WeAccess Offer your guests a smooth, contactless check-in with WeAccess. This integration automatically generates and sends unique access codes via SMS and email based on their booking in Sirvoy, removing the need for key handovers or reception desk check-ins. [ Learn more → ](https://sirvoy.com/integrations/weaccess) ![Locky logo](https://sirvoy.com/sirvoy/shared/integrations/locky.png) ###### Locky Locky can automatically generate and send digital access codes to your guests, making check-in faster, easier, and fully contactless. [ Learn more → ](https://sirvoy.com/integrations/locky) ![Invite logo](https://sirvoy.com/sirvoy/shared/integrations/invite.png) ###### Invite Offer a smooth, remote check-in experience with Invite, a cloud-based keyless entry system. While Invite doesn't have a direct two-way integration with Sirvoy, it can use booking details exported from Sirvoy to manage access. This one-way connection lets you issue digital keys manually, based on your Sirvoy reservations. [ Learn more → ](https://sirvoy.com/integrations/invite) ##### Marketing ![Google Hotel Ads logo](https://sirvoy.com/sirvoy/shared/integrations/google-hotel-ads.png) ###### Google Hotel Ads Boost your property's visibility right where travel searches begin — on Google Search and Maps. Sirvoy connects directly to Google Hotel Ads through its channel manager, automatically syncing your rates and availability so guests can book with you directly. It's a powerful way to increase direct bookings and reduce reliance on OTAs. [ Learn more → ](https://sirvoy.com/channel-manager/google) ![TripAdvisor logo](https://sirvoy.com/sirvoy/shared/integrations/tripadvisor.png) ###### TripAdvisor Automatically collect guest reviews after checkout with TripAdvisor Review Express. This integration uses your Sirvoy guest data to trigger personalized review requests, helping you build your online reputation and attract more bookings without lifting a finger. [ Learn more → ](https://sirvoy.com/integrations/tripadvisor) ##### API hub ![Zapier logo](https://sirvoy.com/sirvoy/shared/integrations/zapier.png) ###### Zapier Automate tasks and connect Sirvoy to thousands of popular apps — like Gmail, Slack, or Google Sheets — without writing a line of code. With Zapier's one-way integration, Sirvoy can send booking data that triggers actions in your favorite tools. It's an easy way to streamline notifications, reporting, and guest communications. [ Learn more → ](https://sirvoy.com/integrations/zapier) ![Make.com logo](https://sirvoy.com/sirvoy/shared/integrations/make.png) ###### Make.com Design powerful automations and workflows between Sirvoy and your favorite apps — no coding required. With Make.com's one-way connection, Sirvoy can trigger custom actions across tools like CRMs, email platforms, and spreadsheets. Ideal for users who want more flexibility and visual control over how their booking data flows between systems. [ Learn more → ](https://sirvoy.com/integrations/make-com) ##### Guest experience ![Digital Guest logo](https://sirvoy.com/sirvoy/shared/integrations/digital-guest.png) ###### Digital Guest Deliver a smooth, contact-free guest journey with automated messaging, upselling tools, and a digital guest portal. This one-way connection pulls booking data from Sirvoy to trigger personalized guest interactions — a simple way to boost engagement and increase revenue without the extra admin. [ Learn more → ](https://sirvoy.com/integrations/digital-guest) ![Akia logo](https://sirvoy.com/sirvoy/shared/integrations/akia.png) ###### Akia Automate guest messaging, streamline upsells, and offer a mobile-friendly guest experience with Akia. This one-way integration pulls reservation data from Sirvoy to personalize communication, but updates made in Akia won't sync back to Sirvoy. A great way to enhance guest engagement while keeping your workflows efficient. [ Learn more → ](https://sirvoy.com/integrations/akia) ![ChargeAutomation logo](https://sirvoy.com/sirvoy/shared/integrations/charge-automation.png) ###### ChargeAutomation Organise pre-arrival tasks like guest check-in, ID collection, deposits, and upsells with ChargeAutomation's connection to Sirvoy. It pulls live booking data from Sirvoy so your guest workflows stay timely and automated. While updates don't flow back into Sirvoy, the setup is a powerful way to extend your guest experience using tools you already trust. [ Learn more → ](https://sirvoy.com/integrations/chargeautomation) ##### Distribution ![Booking.com logo](https://sirvoy.com/sirvoy/shared/channels/booking-com.png) ###### Booking.com Connect your property to one of the world's largest travel platforms through Sirvoy and get direct access to millions of potential guests. This happens through Sirvoy's built-in channel manager, which keeps your availability, rates, and reservations in sync with Booking.com in real time, helping prevent double bookings and reduce manual work. [ Learn more → ](https://sirvoy.com/channel-manager/booking-com) ![Expedia logo](https://sirvoy.com/sirvoy/shared/channels/expedia.png) ###### Expedia Integrate with Expedia and its partner sites like Hotels.com and Vrbo to expand your reach. Through Sirvoy's built-in channel manager, your availability, rates, and bookings stay automatically synced, making it easier to manage your listings and avoid double bookings. [ Learn more → ](https://sirvoy.com/channel-manager/expedia) ![Airbnb logo](https://sirvoy.com/sirvoy/shared/channels/airbnb.png) ###### Airbnb Showcase your property on Airbnb, a leading platform for short-term rentals and unique stays. With Sirvoy's channel manager, your calendar, rates, and reservations are automatically synced in real time using a stable API connection — with no manual work required. [ Learn more → ](https://sirvoy.com/channel-manager/airbnb) ![Google logo](https://sirvoy.com/sirvoy/shared/channels/google.png) ###### Google Make your property visible directly on Google Search and Maps, where millions of travelers start their journey. Through Sirvoy's channel manager, your rates and availability are synced in real time, helping you drive more direct bookings while avoiding double bookings. [ Learn more → ](https://sirvoy.com/channel-manager/google) ![Hostelworld logo](https://sirvoy.com/sirvoy/shared/channels/hostelworld.png) ###### Hostelworld Get your hostel or shared accommodation in front of millions of travelers through Hostelworld and its network of partner sites. Sirvoy's channel manager keeps your rates, availability, and bookings synced automatically, saving you time and helping prevent double bookings. [ Learn more → ](https://sirvoy.com/channel-manager/hostelworld) ![Agoda logo](https://sirvoy.com/sirvoy/shared/channels/agoda.png) ###### Agoda Reach a global audience, especially in Asia, by listing your property on Agoda, a major OTA in the Booking Holdings family. With Sirvoy's channel manager, your availability, rates, and bookings are kept in sync automatically, reducing manual updates and preventing double bookings. [ Learn more → ](https://sirvoy.com/channel-manager/agoda) ![Hotels.com logo](https://sirvoy.com/sirvoy/shared/channels/hotels-com.png) ###### Hotels.com Integrate with Hotels.com — a well-known brand in the Expedia Group network — when you connect to Expedia through Sirvoy's channel manager. Your availability, rates, and bookings sync automatically across Expedia's partner sites. This connection is managed via your Expedia integration. [ Learn more → ](https://sirvoy.com/channel-manager/hotels-com) ![SiteMinder logo](https://sirvoy.com/sirvoy/shared/channels/siteminder.png) ###### SiteMinder Use SiteMinder's extensive network of booking channels while continuing to manage your property through Sirvoy. This integration also lets you connect to third-party apps and channels via SiteMinder Exchange, with Sirvoy syncing availability and bookings through your SiteMinder setup. [ Learn more → ](https://sirvoy.com/channel-manager/siteminder) ![BookVisit logo](https://sirvoy.com/sirvoy/shared/channels/bookvisit.png) ###### BookVisit Connect with regional tourism boards and local booking portals across Scandinavia through BookVisit (Visit Group). Sirvoy integrates with BookVisit to keep your availability and bookings in sync, helping you manage everything from one place and reduce the risk of double bookings. [ Learn more → ](https://sirvoy.com/integrations/bookvisit) ![Wimdu logo](https://sirvoy.com/sirvoy/shared/channels/wimdu.png) ###### Wimdu Get more visibility using Wimdu, a platform that showcases apartments from around the world. Sirvoy's iCal one-way integration automatically shares your availability with Wimdu, reducing the risk of double bookings. Note: reservations made through Wimdu won't appear in Sirvoy automatically, so you'll need to add them manually. This is an iCal one-way sync, not a full channel integration. [ Learn more → ](https://sirvoy.com/integrations/wimdu) ![Holiday Lettings logo](https://sirvoy.com/sirvoy/shared/channels/holiday-lettings.png) ###### Holiday Lettings Get your property seen by more travelers on Holiday Lettings, a popular site for vacation rentals worldwide. Sirvoy syncs your availability using a one-way iCal connection. Note that bookings made on the platform won't appear in Sirvoy automatically, so you'll need to add them manually. [ Learn more → ](https://sirvoy.com/integrations/holiday-lettings) ![bedandbreakfast.nl logo](https://sirvoy.com/sirvoy/shared/channels/bedandbreakfast-nl.png) ###### bedandbreakfast.nl List your B&B on one of the Netherlands' most trusted platforms for charming, small-scale stays. Sirvoy can sync your availability using a one-way iCal connection. Bookings made through the platform won't appear in Sirvoy automatically and should be added manually. [ Learn more → ](https://sirvoy.com/integrations/bedandbreakfast-nl) ![Only-Apartments logo](https://sirvoy.com/sirvoy/shared/channels/only-apartments.png) ###### Only-Apartments Reach travelers looking for short-term apartment stays in cities around the world. With Sirvoy's one-way iCal sync, your availability stays up to date on Only-Apartments. Bookings won't appear in Sirvoy automatically, so you'll need to add them manually. [ Learn more → ](https://sirvoy.com/integrations/only-apartments) ![BedyCasa logo](https://sirvoy.com/sirvoy/shared/channels/bedycasa.png) ###### BedyCasa Connect with travelers looking for authentic local stays, homestays, and cultural exchanges. Sirvoy's one-way iCal sync keeps your availability on BedyCasa up to date. Bookings made through BedyCasa won't appear in Sirvoy automatically, so you'll need to enter them manually. [ Learn more → ](https://sirvoy.com/integrations/bedycasa) ![Spain-Holiday logo](https://sirvoy.com/sirvoy/shared/channels/spain-holiday.png) ###### Spain-Holiday Showcase your Spanish holiday rental to a global audience. Sirvoy syncs your availability using a one-way iCal connection. Note that bookings won't appear in Sirvoy automatically — you'll need to add them manually. [ Learn more → ](https://sirvoy.com/integrations/spain-holiday) ![VRBO logo](https://sirvoy.com/sirvoy/shared/channels/vrbo.png) ###### VRBO List your vacation rental on one of the world's most popular platforms for holiday homes. Sirvoy offers a two-way iCal sync with VRBO, keeping your calendars aligned by both sending and receiving availability updates. [ Learn more → ](https://sirvoy.com/integrations/vrbo) ![Abritel logo](https://sirvoy.com/sirvoy/shared/channels/abritel.png) ###### Abritel Reach French holidaymakers through Abritel, part of the VRBO family of vacation rental sites. Sirvoy's two-way iCal sync keeps your availability in sync by both sending and receiving calendar updates. [ Learn more → ](https://sirvoy.com/integrations/abritel) ![Fewo-direkt logo](https://sirvoy.com/sirvoy/shared/channels/fewo-direkt.png) ###### Fewo-direkt List your property on one of Germany's leading vacation rental sites, part of the VRBO network. Sirvoy's two-way iCal sync keeps your availability up to date in both systems. [ Learn more → ](https://sirvoy.com/integrations/fewo-direkt) ![Bookabach logo](https://sirvoy.com/sirvoy/shared/channels/bookabach.png) ###### Bookabach Tap into New Zealand's trusted holiday rental platform, part of the VRBO family. Sirvoy's two-way iCal sync keeps your availability aligned between systems, helping reduce the risk of double bookings. [ Learn more → ](https://sirvoy.com/integrations/bookabach) ![Stayz logo](https://sirvoy.com/sirvoy/shared/channels/stayz.png) ###### Stayz Connect with Australian travellers through Stayz, part of the VRBO network. Sirvoy's two-way iCal sync helps keep your calendar updated across platforms, reducing the risk of double bookings. [ Learn more → ](https://sirvoy.com/integrations/stayz) ![Costasur logo](https://sirvoy.com/sirvoy/shared/channels/costasur.png) ###### Costasur List your Spanish holiday rental on Costasur, a platform focused on coastal and vacation destinations across Spain. Sirvoy's two-way iCal sync keeps your availability updated across systems. [ Learn more → ](https://sirvoy.com/integrations/costasur) ![Glamping Hub logo](https://sirvoy.com/sirvoy/shared/channels/glamping-hub.png) ###### Glamping Hub Showcase your unique property — yurts, cabins, treehouses, and more — on Glamping Hub, a platform for outdoor and nature-inspired stays. Sirvoy's two-way iCal sync keeps your calendar aligned to reduce the risk of double bookings. [ Learn more → ](https://sirvoy.com/integrations/glamping-hub) ![Campanyon logo](https://sirvoy.com/sirvoy/shared/channels/campanyon.png) ###### Campanyon Reach eco-conscious travellers looking for nature-based stays like campsites, cabins, and glamping spots. With Sirvoy's two-way iCal sync, your availability stays up to date on Campanyon. [ Learn more → ](https://sirvoy.com/integrations/campanyon) ![Campcation logo](https://sirvoy.com/sirvoy/shared/channels/campcation.png) ###### Campcation List your campsite or motorhome pitch on Campcation, the go-to platform for camping holidays across the Nordics. Sirvoy's two-way iCal sync keeps your availability aligned. [ Learn more → ](https://sirvoy.com/integrations/campcation) ![GoTo HUB logo](https://sirvoy.com/sirvoy/shared/channels/goto-hub.png) ###### GoTo HUB Promote your property on GoTo HUB, a regional platform connecting travelers with unique stays across Norway. With Sirvoy's two-way iCal sync, your availability stays in sync to reduce the risk of double bookings. [ Learn more → ](https://sirvoy.com/integrations/goto-hub) ##### Don't see the tool you use? Our channel manager and open integrations connect Sirvoy to the wider hospitality ecosystem. Tell us what you need. [Contact us](https://sirvoy.com/contact/) ### Pricing Source: https://sirvoy.com/pricing Flexible solutions #### Pricing that fits you See your price for − \+ room \* \* Or apartments, campsites, etc. For hostels or dorms, 4 beds count as 1 room. Bill monthly Bill yearly Save 8% Currency EUR USD SEK NOK DKK GBP CAD AUD NZD ##### Sirvoy Free Get a fair start in hospitality with a free website, booking engine, and online payments. € 0 /month Perfect for solo hosts with 1 unit. [Choose Free](https://sirvoy.com/signup) 1 room and up to 5 extras A free website and direct booking engine Automated guest emails Manage bookings, pricing and rooms Free add-ons No add-ons. Free is free. Most popular ##### Sirvoy Pro Maximize revenue with Channel Manager (OTAs), team access, and guest relationship tools. € 44 € 40 /month Perfect for properties looking to reach more guests. [Try for 14 days](https://sirvoy.com/signup) Everything in Free and Starter plans Channel Manager: Booking.com, Airbnb, etc. Track guest history and preferences Add team members with custom access Pro add-ons Multiple property connection Another channel-connected property · € 20 /mo ##### Sirvoy Starter Move beyond the basics with more rooms, professional invoicing tools, and peace of mind via 24/7 support. € 12 € 11 /month Perfect for growing businesses with multiple rooms. [Try for 14 days](https://sirvoy.com/signup) Everything in the Free plan Invoicing and basic accounting tools 24/7 support from real human experts Automated SMS messages Starter add-ons No paid add-ons needed. Everything's already included. Details ##### Compare our great-value plans Free Pro Starter | | Free [Get started](https://sirvoy.com/signup) | Pro [Get started](https://sirvoy.com/signup) | Starter [Get started](https://sirvoy.com/signup) | | ------------------------------------------------------------------------------------------ | --------------------------- | -------------------------- | ------------------------------ | | Booking Engine | | | | | 0% Commission & Fees 100% commission free, no hidden fees | Free: | Pro: | Starter: | | Booking engine on your website Up to 20 booking engine links with Pro, 1 with Starter | Free: | Pro: | Starter: | | 20+ languages supported Show your booking engine in over 20 languages | Free: | Pro: | Starter: | | WordPress plugin Add the booking engine to any WordPress site | Free: | Pro: | Starter: | | Guest portal Guests can double-check details before confirming | Free: | Pro: | Starter: | | Multiple booking engines Manage different engines for multiple sites or brands | Free: | Pro: | Starter: | | Sirvoy Website Builder A simple, one-page website — no coding needed | Free: | Pro: | Starter: | | Custom domains Use your own domain for your Sirvoy site | Free: | Pro: | Starter: | | Rooms & rates | | | | | Add-ons & extras Sell breakfast, late checkout, parking — up to 200 with Pro | Free: | Pro: | Starter: | | Categorizing room types Organize room types into groups for easier management | Free: | Pro: | Starter: | | Block rooms Temporarily close rooms for maintenance or personal use | Free: | Pro: | Starter: | | Rate manager Set and adjust pricing manually or via derived pricing | Free: | Pro: | Starter: | | Discount/coupon codes Create promo codes to offer deals or track campaigns | Free: | Pro: | Starter: | | Channel Manager (OTA integration) | | | | | OTA connections Booking.com, Expedia, Airbnb, Agoda, Hostelworld | Free: | Pro: | Starter: | | Google Hotel Ads Show your property in Google search with direct booking | Free: | Pro: | Starter: | | iCal import/export Sync with VRBO, Glamping Hub and more | Free: | Pro: | Starter: | | Channel Manager integration Connect SiteMinder and BookVisit | Free: | Pro: | Starter: | | Communications | | | | | Custom email & SMS templates Branded, automated messages for every guest stage | Free: | Pro: | Starter: | | Automated messages Triggered by check-in, check-out or booking status | Free: | Pro: | Starter: | | SMS sending (cost per message) Pay-as-you-go pricing per message | Free: | Pro: €0.06 | Starter: €0.10 | | Booking management | | | | | Calendar overview All bookings and availability in one view | Free: | Pro: | Starter: | | Group & split bookings Handle multi-room and multi-guest bookings | Free: | Pro: | Starter: | | Cleaning & housekeeping scheduling Assign and track tasks based on arrivals and departures | Free: | Pro: | Starter: | | Statistics Reports on bookings, occupancy, revenue and more | Free: | Pro: | Starter: | | Callback URL Send booking data to your own system in real-time | Free: | Pro: | Starter: | | Guest relationship tools | | | | | Guest recognition See whether a guest is new or returning | Free: | Pro: | Starter: | | Guest history View past stays and visit count | Free: | Pro: | Starter: | | Guest preferences Notes on dietary needs, room choices and more | Free: | Pro: | Starter: | | Block problem guests Flag and prevent rebooking through your website | Free: | Pro: | Starter: | | Reuse guest contact details Auto-fill saved info for returning guests | Free: | Pro: | Starter: | | Service & support | | | | | Anytime, anywhere access Cloud-based — manage bookings from any device | Free: | Pro: | Starter: | | 24/7 support Real-person support via email, live chat or phone | Free: | Pro: | Starter: | | Encrypted communication & backups Automatic backups and encrypted transfers | Free: | Pro: | Starter: | | Multiple user accounts Up to 50 team logins included with Pro | Free: | Pro: | Starter: | | Payments & invoicing | | | | | Online payment provider connections Accept payments through Stripe, PayPal and more | Free: | Pro: | Starter: | | Tokenisation (Sirvoy Vault) Store card info securely and process payments later | Free: | Pro: | Starter: | | Create invoices & receipts Generate documents for guest payments and stays | Free: | Pro: | Starter: | | E-invoicing Send electronic invoices via the Peppol network | Free: | Pro: | Starter: | [Get started](https://sirvoy.com/signup) ##### Want to see how it actually works? With Sirvoy, there are **no written contracts**, **no setup fees**, and **no commissions**. [Start a free trial](https://sirvoy.com/signup) 14-day free trial - no credit card required. ## Resources and company ### About Source: https://sirvoy.com/about About us #### Sirvoy's story - rooted in real hospitality Hospitality The art of making people feel valued, welcomed, and cared for, in every setting. It goes far beyond service; it's a mindset of generosity, trust, and genuine connection (ho·spuh·ta·luh·tee) ![Mats, Ola and John Persson, the three brothers who co-founded Sirvoy, standing together in front of a red barn](https://sirvoy.com/sirvoy/pages/about/hero-founders.webp) Mats, Ola and John Persson, brothers and co-founders of Sirvoy [Read our story](#story)[Meet the team](#team) Our story ##### From a family favour to a global platform Like many great ideas, Sirvoy was born out of necessity. When our mother, Birgitta, opened a hostel in Sweden in 2008, she needed a simple and straightforward solution to help her manage guest reservations. So in response, the three of us – her sons – combined our skills in development, marketing, and management to build her some simple hospitality software that would help her business run smoothly. Little did we know at the time, that this bespoke software would transform not only her business — but thousands more around the world. Over the past 17 years, Sirvoy has grown from a family favour into a global hospitality platform, trusted by customers in over 140 countries. What began as a no-frills booking system is now a full suite of tools shaped by real feedback, which is grounded in fair pricing and supported by a team that genuinely cares about its customers. We're still a family business but we've been joined over the years by more and more colleagues that have become lifelong friends. Over the years, we've gained a deep understanding of hospitality, not just from building software, but from watching it lived out through Birgitta and the clients we work alongside. That experience has shaped how we think, how we design, and how we support our customers. These years have taught us that true hospitality extends far beyond room and board; it's about connection and experience. By partnering with us, you're not just choosing software, you're gaining a world of support. We want to give you the freedom to do what you love. Let us help you craft a smooth, all-encompassing journey for your guests so you can focus on what you do best: making them feel valued, welcomed and cared for. At Sirvoy, your family is our family, and your success is our success. Our team ##### Meet the people you're most likely to talk to At Sirvoy, our team spans development, design, support, sales, marketing and operations, but we're highlighting the faces you're most likely to chat with; our first and second-line support, and customer success teams. You'll also get a glimpse of our management team – both in their leadership roles and their lighter, more human moments (hover to meet the real people behind the titles!). [Leadership Team](#leadership)[Our Support Team](#support)[Our Customer Success Team](#customer-success) ###### Leadership Team * ![Portrait of Mats Persson, CEO of Sirvoy](https://sirvoy.com/sirvoy/pages/about/mats-persson.webp) ![](https://sirvoy.com/sirvoy/pages/about/mats-persson-real.jpg) CEO Leadership Mats Persson * ![Portrait of Stephen Lundegård, Chief Product Officer at Sirvoy](https://sirvoy.com/sirvoy/pages/about/stephen-lundegard.jpg) ![](https://sirvoy.com/sirvoy/pages/about/stephen-lundegard-real.jpg) Chief Product Officer Leadership Stephen Lundegård * ![Portrait of Johan Wilfer, Chief Technology Officer at Sirvoy](https://sirvoy.com/sirvoy/pages/about/johan-wilfer.jpg) ![](https://sirvoy.com/sirvoy/pages/about/johan-wilfer-real.webp) Chief Technology Officer Leadership Johan Wilfer * ![Portrait of Nichlas Linderborg, Chief Customer Officer at Sirvoy](https://sirvoy.com/sirvoy/pages/about/nichlas-linderborg.jpg) ![](https://sirvoy.com/sirvoy/pages/about/nichlas-linderborg-real.jpg) Chief Customer Officer Leadership Nichlas Linderborg * ![Portrait of Peter Browne, Chief Operations Officer at Sirvoy](https://sirvoy.com/sirvoy/pages/about/peter-browne.jpg) ![](https://sirvoy.com/sirvoy/pages/about/peter-browne-real.jpg) Chief Operations Officer Leadership Peter Browne ###### Our Support Team * ![Portrait of Cindy Moawad, First-Line Support Team Leader at Sirvoy](https://sirvoy.com/sirvoy/pages/about/cindy-moawad.jpg) ![](https://sirvoy.com/sirvoy/pages/about/cindy-moawad-real.webp) First-Line Support Cindy Moawad * ![Portrait of Ryan Tate, First-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/ryan-tate.webp) ![](https://sirvoy.com/sirvoy/pages/about/ryan-tate-real.webp) First-Line Support Ryan Tate * ![Portrait of Brian Bennett, First-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/brian-bennett.jpg) ![](https://sirvoy.com/sirvoy/pages/about/brian-bennett-real.jpg) First-Line Support Brian Bennett * ![Portrait of Sara Malm, First-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/sara-malm.jpg) ![](https://sirvoy.com/sirvoy/pages/about/sara-malm-real.webp) First-Line Support Sara Malm * ![Portrait of Joseph Lal, First-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/joseph-lal.jpg) ![](https://sirvoy.com/sirvoy/pages/about/joseph-lal-real.webp) First-Line Support Joseph Lal * ![Portrait of JP Bourgeois, First-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/jp-bourgeois.webp) ![](https://sirvoy.com/sirvoy/pages/about/jp-bourgeois-real.webp) First-Line Support JP Bourgeois * ![Portrait of Michal Kazmierczak, Second-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/michal-kazmierczak.jpg) ![](https://sirvoy.com/sirvoy/pages/about/michal-kazmierczak-real.jpg) Second-Line Support Michal Kazmierczak * ![Portrait of Sabrina Engstad, Second-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/sabrina-engstad.jpg) ![](https://sirvoy.com/sirvoy/pages/about/sabrina-engstad-real.jpg) Second-Line Support Sabrina Engstad * ![Portrait of Sandra Lundgren, Second-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/sandra-lundgren.jpg) ![](https://sirvoy.com/sirvoy/pages/about/sandra-lundgren-real.webp) Second-Line Support Sandra Lundgren * ![Portrait of Masaki Murakami, Second-Line Support at Sirvoy](https://sirvoy.com/sirvoy/pages/about/masaki-murakami.jpg) ![](https://sirvoy.com/sirvoy/pages/about/masaki-murakami-real.webp) Second-Line Support Masaki Murakami ###### Our Customer Success Team * ![Portrait of Jack Katzler, Customer Success at Sirvoy](https://sirvoy.com/sirvoy/pages/about/jack-katzler.webp) ![](https://sirvoy.com/sirvoy/pages/about/jack-katzler-real.webp) Customer Success Jack Katzler * ![Portrait of Moa Hultén, Customer Success at Sirvoy](https://sirvoy.com/sirvoy/pages/about/moa-hulten.jpg) ![](https://sirvoy.com/sirvoy/pages/about/moa-hulten-real.jpg) Customer Success Moa Hultén * ![Portrait of Jamal Cherkaoui, Customer Success at Sirvoy](https://sirvoy.com/sirvoy/pages/about/jamal-cherkaoui.webp) ![](https://sirvoy.com/sirvoy/pages/about/jamal-cherkaoui-real.jpg) Customer Success Jamal Cherkaoui * ![Portrait of Simon Glaser, Customer Success at Sirvoy](https://sirvoy.com/sirvoy/pages/about/simon-glaser.jpg) ![](https://sirvoy.com/sirvoy/pages/about/simon-glaser-real.webp) Customer Success Simon Glaser * ![Portrait of Leonard Hüller, Customer Success at Sirvoy](https://sirvoy.com/sirvoy/pages/about/leonard-huller.jpg) ![](https://sirvoy.com/sirvoy/pages/about/leonard-huller-real.jpg) Customer Success Leonard Hüller ##### Team member Stay in the loop ##### Join our newsletter Get industry insights, helpful tips and product updates — straight to your inbox. [Get in touch](https://sirvoy.com/contact) ### Blog Source: https://sirvoy.com/blog Sirvoy blog #### The Sirvoy hospitality blog Industry insights, product updates and practical tips for hospitality businesses. [ ![Why direct guests actually show up](https://sirvoy.com/sirvoy/blog/why-direct-guests-actually-show-up/bb-guest-arrival.webp) Grow Your Business June 16, 2026 Why direct guests actually show up Picture two bookings for the same room type, the same week. One came through a big travel site. The other came through your own website. On paper they look identical. In practice, they behave very differently. We looked across millions of bookings from independent properties to see how each one plays out. The clearest pattern wasn’t about price. It was about who shows up. ](https://sirvoy.com/blog/why-direct-guests-actually-show-up/)[ ![Booking Engine 4 is coming: a modern direct-booking experience](https://sirvoy.com/sirvoy/blog/booking-engine-4-is-coming-a-modern-direct-booking-experience/booking-couple3.webp) Company Updates June 03, 2026 Booking Engine 4 is coming: a modern direct-booking experience We’ve got news. For a while now, behind the scenes, the team has been sketching, prototyping and putting a lot of careful work into something we’re excited to share. Today’s the day. Meet Booking Engine 4, or BE4 for short: a modern direct-booking experience, redesigned and built for the way guests book today. From phone ](https://sirvoy.com/blog/booking-engine-4-is-coming-a-modern-direct-booking-experience/)[ ![You asked, we listened — Sirvoy POS is on the way](https://sirvoy.com/sirvoy/blog/you-asked-we-listened-sirvoy-pos-is-on-the-way/pos2.webp) Company Updates May 20, 2026 You asked, we listened — Sirvoy POS is on the way For 18 years, we’ve worked on one simple thing: making it easier to run your property. The more we’ve made easier, the clearer one stubborn pain has become: the gap between Sirvoy and whatever you use for restaurant, café, breakfast, bar or gift shop sales. That’s why later this year, we’re rolling out Sirvoy POS ](https://sirvoy.com/blog/you-asked-we-listened-sirvoy-pos-is-on-the-way/)[ ![Sirvoy product update: what’s new from Q4 2025](https://sirvoy.com/sirvoy/blog/sirvoy-product-update-whats-new-from-q4-2025/q4-cover-image.webp) Company Updates March 17, 2026 Sirvoy product update: what’s new from Q4 2025 Q4 was a strong finish to a great year. We released multi-property connections, refreshed some of your most-used pages, and made everyday tasks like logging in and exporting payments smoother. Here’s what’s new: Multiple property connection (MPC) You can now connect multiple properties to a single channel account for Booking.com, Expedia, and Agoda. No more ](https://sirvoy.com/blog/sirvoy-product-update-whats-new-from-q4-2025/)[ ![What being stranded in Dubai taught us about hospitality](https://sirvoy.com/sirvoy/blog/what-being-stranded-in-dubai-taught-us-about-hospitality/istock-2158222004-scaled.webp) Company Updates March 10, 2026 What being stranded in Dubai taught us about hospitality Our Chief Customer Officer stood on his hotel balcony in Dubai, watching missiles streak across the night sky while his family slept inside. Seconds later, sirens sent everyone scrambling from their beds to huddle in stairways and basements, waiting for hours in the middle of the night for the all-clear. Our team eventually made it ](https://sirvoy.com/blog/what-being-stranded-in-dubai-taught-us-about-hospitality/)[ ![6 AI trends hotels should pay attention to in 2026](https://sirvoy.com/sirvoy/blog/6-ai-trends-hotels-should-pay-attention-to-in-2026/ai-trends-image-1.webp) Insights & Trends February 25, 2026 6 AI trends hotels should pay attention to in 2026 Let’s start with the obvious. AI is everywhere right now. Over the past couple of years, it has become a constant talking point in hospitality, often without clearly showing how it fits into the day-to-day reality of running a hotel. But 2026 feels different. Guests are already using AI to find places to stay, compare ](https://sirvoy.com/blog/6-ai-trends-hotels-should-pay-attention-to-in-2026/)[ ![Marketing for hotels is hard. Google’s Pomelli AI makes it easier](https://sirvoy.com/sirvoy/blog/marketing-for-hotels-is-hard-googles-pomelli-ai-makes-it-easier/pomelli_cover-scaled.jpg) Insights & Trends January 22, 2026 Marketing for hotels is hard. Google’s Pomelli AI makes it easier Has marketing for your hotel or B&B been sitting on your to-do list for a while? You know it matters, you have ideas, but it’s the task that keeps getting pushed to “later.” If marketing isn’t your strongest area, you’re not alone. Time is usually the real challenge. That’s why we keep an eye on ](https://sirvoy.com/blog/marketing-for-hotels-is-hard-googles-pomelli-ai-makes-it-easier/)[ ![A simpler and free way to manage your stay is here](https://sirvoy.com/sirvoy/blog/a-simpler-and-free-way-to-manage-your-stay-is-here/sirvoy-free-blog-banner-scaled.webp) Company Updates January 13, 2026 A simpler and free way to manage your stay is here Running a small property should feel exciting, not overwhelming. If you have a one unit stay or tiny rental, you’ve probably felt that tug of war between doing everything manually and signing up for a property management system that feels too big or too expensive. It’s a lot to handle on your own, especially when ](https://sirvoy.com/blog/a-simpler-and-free-way-to-manage-your-stay-is-here/)[ ![The hidden costs of managing multiple properties (and how to avoid them)](https://sirvoy.com/sirvoy/blog/the-hidden-costs-of-managing-multiple-properties-and-how-to-avoid-them/mpc-blog-hero.webp) Company Updates December 22, 2025 The hidden costs of managing multiple properties (and how to avoid them) Multi-tasking often feels productive, but splitting our focus always comes at a cost. In hospitality, the effect is even stronger when every property has its own login and channel ID to manage. For many hosts, this constant switching between accounts becomes routine. But it quietly eats away at time, energy and accuracy. Double bookings, missed ](https://sirvoy.com/blog/the-hidden-costs-of-managing-multiple-properties-and-how-to-avoid-them/)[ ![Sirvoy product update: what’s new from Q3 2025](https://sirvoy.com/sirvoy/blog/sirvoy-product-update-whats-new-from-q3-2025/self-check-in-mobile_1.webp) Company Updates November 28, 2025 Sirvoy product update: what’s new from Q3 2025 Q3 was peak season for many of you, and a quieter stretch for us behind the scenes. Even with lots of our team taking some well-earned time off, we’re happy to have a strong list of updates to make Sirvoy work better for you and your guests. From self check-ins to smarter refunds (plus a ](https://sirvoy.com/blog/sirvoy-product-update-whats-new-from-q3-2025/)[ ![Why self check-in is changing the way small hotels welcome guests](https://sirvoy.com/sirvoy/blog/why-self-check-in-is-changing-the-way-small-hotels-welcome-guests/guest-house_checkin2.webp) Guest Experience November 06, 2025 Why self check-in is changing the way small hotels welcome guests Guests don’t travel the way they used to. They book from the road, arrive later than planned, and still expect everything to be ready when they walk through the door. For small hotels, that used to mean longer hours, missed dinners, and a lot of waiting around. Now it means something better for you and ](https://sirvoy.com/blog/why-self-check-in-is-changing-the-way-small-hotels-welcome-guests/)[ ![A welcoming new front door for Sirvoy](https://sirvoy.com/sirvoy/blog/a-welcoming-new-front-door-for-sirvoy/blog-new-website.jpg) Company Updates September 09, 2025 A welcoming new front door for Sirvoy Have you heard the news? We’ve been quietly working away, and now we’re excited to finally share it: the brand new Sirvoy website is live! 🎉 Sirvoy has always been about genuine hospitality. Back in 2008, when Birgitta Persson opened her hostel, her sons Mats, Ola and John built the first version of Sirvoy to ](https://sirvoy.com/blog/a-welcoming-new-front-door-for-sirvoy/) 1 [ 2 ](https://sirvoy.com/blog/page/2/)…[ 9 ](https://sirvoy.com/blog/page/9/) [ ](https://sirvoy.com/blog/page/2/) ##### Popular Posts * [ ![Why direct guests actually show up](https://sirvoy.com/sirvoy/blog/why-direct-guests-actually-show-up/bb-guest-arrival.webp) Why direct guests actually show up June 16, 2026 ](https://sirvoy.com/blog/why-direct-guests-actually-show-up/) * [ ![Booking Engine 4 is coming: a modern direct-booking experience](https://sirvoy.com/sirvoy/blog/booking-engine-4-is-coming-a-modern-direct-booking-experience/booking-couple3.webp) Booking Engine 4 is coming: a modern direct-booking experience June 03, 2026 ](https://sirvoy.com/blog/booking-engine-4-is-coming-a-modern-direct-booking-experience/) * [ ![You asked, we listened — Sirvoy POS is on the way](https://sirvoy.com/sirvoy/blog/you-asked-we-listened-sirvoy-pos-is-on-the-way/pos2.webp) You asked, we listened — Sirvoy POS is on the way May 20, 2026 ](https://sirvoy.com/blog/you-asked-we-listened-sirvoy-pos-is-on-the-way/) * [ ![Sirvoy product update: what’s new from Q4 2025](https://sirvoy.com/sirvoy/blog/sirvoy-product-update-whats-new-from-q4-2025/q4-cover-image.webp) Sirvoy product update: what’s new from Q4 2025 March 17, 2026 ](https://sirvoy.com/blog/sirvoy-product-update-whats-new-from-q4-2025/) * [ ![What being stranded in Dubai taught us about hospitality](https://sirvoy.com/sirvoy/blog/what-being-stranded-in-dubai-taught-us-about-hospitality/istock-2158222004-scaled.webp) What being stranded in Dubai taught us about hospitality March 10, 2026 ](https://sirvoy.com/blog/what-being-stranded-in-dubai-taught-us-about-hospitality/) ##### Categories * [ All articles (105) ](https://sirvoy.com/blog) * [ Boost Bookings (19) ](https://sirvoy.com/blog/category/boost-bookings/) * [ Company Updates (42) ](https://sirvoy.com/blog/category/company-updates/) * [ Grow Your Business (11) ](https://sirvoy.com/blog/category/grow-your-business/) * [ Guest Experience (27) ](https://sirvoy.com/blog/category/guest-experience/) * [ Insights & Trends (7) ](https://sirvoy.com/blog/category/insights-trends/) ### Success stories Source: https://sirvoy.com/success-stories Success stories #### Stories from businesses we love working with Be inspired by some of our most remarkable clients and their stories. Discover their hospitality journeys — the highs, the lows, and how they turned challenging businesses into the successes they are today. [ ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) ](https://sirvoy.com/archers-edge-success-story) [Hotel](#cat-hotel)[B&B / guest house](#cat-bnb)[Glamping](#cat-glamping)[Hostel](#cat-hostel)[Vacation rental](#cat-vacation-rental)[Long term stay](#cat-long-term) ##### Hotel ![Bryggan på Dønna](https://sirvoy.com/sirvoy/stories/bryggan-pa-donna/brygga-pa-donna-preview-hero-scaled.webp) ###### Bryggan på Dønna: "We would never have made it without Sirvoy" > “With Sirvoy, we grew our turnover by 40% and finally had the time and peace of mind to focus on what matters most – our guests.” > > — Siv, Per Kristian & Fredrik, Dønna, Norway [Learn more](https://sirvoy.com/bryggan-pa-donna-success-story) ![Klockargården](https://sirvoy.com/sirvoy/stories/klockargarden/1000038354.webp) ###### How Klockargården grew 127% with smarter bookings > “Sirvoy changed everything for me. I had no experience in running a hotel, but with Sirvoy, I could manage bookings effortlessly and even grow the business.” > > — Jennifer Grahn, Öregrund, Sweden [Learn more](https://sirvoy.com/klockargarden-success-story) ![Borghamn Strand](https://sirvoy.com/sirvoy/stories/borghamn-strand/img_8707-e1751370653702.jpg) ###### How Borghamn Strand doubled their reservations > “Sirvoy has been a real turning point for us. Its user-friendly design makes managing bookings effortless, whether I'm on-site or not. It's more than just convenient, it has completely changed how we run things.” > > — Elon Atsmon, Lake Vättern, Sweden [Learn more](https://sirvoy.com/borghamn-strand-success-story) ![Engeltofta](https://sirvoy.com/sirvoy/stories/engeltofta/hotell-engeltofta-engeltofta-ab-gavle-07-01-2025_02_59_pm.jpg) ###### How Sirvoy helped Engeltofta boost occupancy by 203% > “Sirvoy has helped us to become more productive as well as save us money. With the easy calendar overview, I can handle check-ins from home, eliminating the need for on-site staff. The flexibility has allowed us to optimise the business and at the same time maximise our resources.” > > — Chalene Kullberg, Gävle, Sweden [Learn more](https://sirvoy.com/engeltofta-success-story) ![Estancia Los Potreros](https://sirvoy.com/sirvoy/stories/estancia-los-potreros/6_bedrooms-scaled.webp) ###### How Estancia Los Potreros grew 50% with Sirvoy > “Sirvoy has changed how we work. It's simple, effective, and frees up time to focus on our guests. It's the perfect fit for a business like ours.” > > — Kevin Begg, Córdoba, Argentina [Learn more](https://sirvoy.com/estancia-los-potreros-success-story) ##### B&B / guest house ![Ronneby Brunnspark](https://sirvoy.com/sirvoy/shared/accommodation/1621863826060.jpg) ###### From paper ledgers to 203% growth: The Ronneby Brunnspark story > “Sirvoy has been a huge part of our journey and growth. The way it was able to adapt and scale with us has allowed us to meet the increasing demand in a manageable way.” > > — Pehr Andersson, Blekinge County, Sweden [Learn more](https://sirvoy.com/ronneby-brunnspark-success-story) ![Swedish Country Living](https://sirvoy.com/sirvoy/shared/accommodation/property-exterior-banner.jpg) ###### Learn how Swedish Country Living increased direct bookings > “Sirvoy is a user-friendly system that's easy to get the hang of. Compared to other booking systems, which required months of training, Sirvoy was straightforward and effective from the get-go. As a small family business, we've always valued our time, and having a system like Sirvoy has been a real lifesaver.” > > — David & Marie Naraine, Dalsland, Sweden [Learn more](https://sirvoy.com/swedish-country-living-success-story) ![Joie Inn](https://sirvoy.com/sirvoy/stories/joie-inn/dsc01874-scaled.webp) ###### Joie Inn: A story of love, design and hospitality > “Sirvoy changed everything for us. I didn't have to sit through hours of training or watch a million tutorials. It was easy to pick up and just worked. With everything else we have to manage, that's exactly what we needed.” > > — Brooke Papp (COO) - Ashley & Dino (Owners), Anna Maria Island, Florida, USA [Learn more](https://sirvoy.com/joie-inn-success-story) ##### Glamping ![Archer's Edge](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) ###### Archer's Edge boosts bookings by 65% with Sirvoy > “Before Sirvoy, I was spending too much time on the phone handling bookings. Now that most reservations come through the website, I have more time to focus on our guests.” > > — Scott Archer, Cape Breton, Nova Scotia, Canada [Learn more](https://sirvoy.com/archers-edge-success-story) ![Inforest](https://sirvoy.com/sirvoy/stories/inforest/inforest_vilgot24%C2%A9inforest-scaled.webp) ###### How Inforest built a thriving business with Sirvoy > “If you told me a few years ago that we'd be running tiny houses in the middle of a forest, I would have thought you were joking. But here we are, our business is growing and guests keep coming back for more.” > > — Jesper Uvesten (and Petra), Sweden [Learn more](https://sirvoy.com/inforest-success-story) ![Surflogiet](https://sirvoy.com/sirvoy/stories/surflogiet/ma__sl_023_fx230926_7-1-scaled.jpg) ###### How Surflogiet made growing their business a breeze with Sirvoy > “The ability to work with different channels like Booking.com, Airbnb and TripAdvisor has saved us so much time and made everything run much smoother.” > > — Carl Ewald, Gotland Island, Sweden [Learn more](https://sirvoy.com/surflogiet-success-story) ##### Hostel ![Vallåsens Värdshus](https://sirvoy.com/sirvoy/stories/vallasens-vardshus/screenshot-2025-07-15-at-11.45.09.webp) ###### Vallåsens Värdshus hostel gets a fresh start with Sirvoy > “Before Sirvoy, we were doing everything manually. It was so much work, and it was easy to lose track of things. Now everything is much easier. We can just check the system, and we know exactly what's happening.” > > — Mimi Oskarsson (and sister Moa), Between Malmö and Gothenburg, Sweden [Learn more](https://sirvoy.com/vallasens-vardshus-success-story) ![Auberge](https://sirvoy.com/sirvoy/stories/new-orleans-clarksdale/screenshot-2025-07-15-at-09.19.03.jpg) ###### From New Orleans to Clarksdale: A hotelier's journey to running a thriving hostel business > “Sirvoy is the perfect fit for hostel owners. It's simple, affordable, and does exactly what you need without all the bells and whistles that just add complexity.” > > — Robert Weinstein, New Orleans (LA) & Clarksdale (MS), USA [Learn more](https://sirvoy.com/from-new-orleans-to-clarksdale-hostel-success-story) ##### Vacation rental ![Calabogie Lodge](https://sirvoy.com/sirvoy/stories/calabogie-lodge/screenshot-2025-07-14-at-10.15.23.webp) ###### From time-share tradition to rental success at Calabogie Lodge > “Sirvoy gave us exactly what we needed to grow. It kept things simple, gave us clarity, and helped us keep moving forward without losing what makes this place special.” > > — Sherrill Riopelle, Ottawa Valley, Ontario, Canada [Learn more](https://sirvoy.com/calabogie-lodge-success-story) ![Akasia Villas](https://sirvoy.com/sirvoy/stories/akasia-villas/screenshot-2025-01-09-11.48.30.webp) ###### How Akasia Villas increased occupancy by 25% and enhanced guest experience > “We needed a way to make booking management effortless and Sirvoy gave us that peace of mind.” > > — Kezia Yasinta (Assistant Director), Gili Air, Indonesia [Learn more](https://sirvoy.com/akasia-villas-success-story) ##### Long term stay ![JBay Co-Living](https://sirvoy.com/sirvoy/stories/jbay-co-living/img_8510-scaled.webp) ###### How this co-living home made guest management simple with Sirvoy > “Our guests aren't just booking a bed. They're joining a curated community of like-minded individuals. Sirvoy supports that. Other systems had too many features and their prices matched it. Sirvoy suited our needs perfectly.” > > — Steffi (Green Room JBay), Jeffreys Bay, South Africa [Learn more](https://sirvoy.com/jbay-co-living-success-story) ### Contact Source: https://sirvoy.com/contact Contact us #### Get in touch with our friendly support team Support, questions, feedback — we're here whenever you need us. ![A friendly Sirvoy support agent wearing a headset](https://sirvoy.com/sirvoy/shared/accommodation/customer-support_1.webp) Australia Online Resources [ Help Centre Quick answers and helpful tips to get the most out of Sirvoy. ](https://help.sirvoy.com/en%5FUS)[ FAQs Your go-to resource for how-tos, troubleshooting, and feature guidance. ](https://sirvoy.com/faq) Get in touch [ support@sirvoy.com ](mailto:support@sirvoy.com) Social channels * [ ](https://www.linkedin.com/company/sirvoy/) * [ ](https://www.facebook.com/Sirvoy/) * [ ](https://www.youtube.com/c/SirvoyReservationSystem) * [ ](https://www.instagram.com/sirvoy/) Support Hours: 24/7 Support in English * Australia: [ +61 1800 948 191 ](tel:+611800948191) Europe Online Resources [ Help Centre Quick answers and helpful tips to get the most out of Sirvoy. ](https://help.sirvoy.com/en%5FUS)[ FAQs Your go-to resource for how-tos, troubleshooting, and feature guidance. ](https://sirvoy.com/faq) Get in touch [ support@sirvoy.com ](mailto:support@sirvoy.com) Social channels * [ ](https://www.linkedin.com/company/sirvoy/) * [ ](https://www.facebook.com/Sirvoy/) * [ ](https://www.youtube.com/c/SirvoyReservationSystem) * [ ](https://www.instagram.com/sirvoy/) Support Hours: 24/7 Support in English * Austria: [ +43 800 018167 ](tel:+43800018167) * Belgium: [ +32 800 74 880 ](tel:+3280074880) * Denmark: [ +45 80 82 68 45 ](tel:+4580826845) * Finland: [ +358 800 418397 ](tel:+358800418397) * France: [ +33 801 84 15 13 ](tel:+33801841513) * Germany: [ +49 800 0007853 ](tel:+498000007853) * Ireland: [ +353 1800 864 013 ](tel:+3531800864013) * Norway: [ +46 20 12 76 73 ](tel:+4620127673) * Spain: [ +34 900 997 565 ](tel:+34900997565) * Sweden: [ +46 20 12 76 73 ](tel:+4620127673) USA Online Resources [ Help Centre Quick answers and helpful tips to get the most out of Sirvoy. ](https://help.sirvoy.com/en%5FUS)[ FAQs Your go-to resource for how-tos, troubleshooting, and feature guidance. ](https://sirvoy.com/faq) Get in touch [ support@sirvoy.com ](mailto:support@sirvoy.com) Social channels * [ ](https://www.linkedin.com/company/sirvoy/) * [ ](https://www.facebook.com/Sirvoy/) * [ ](https://www.youtube.com/c/SirvoyReservationSystem) * [ ](https://www.instagram.com/sirvoy/) Support Hours: 24/7 Support in English * USA: [ +1 866-599-1333 ](tel:+18665991333) UK Online Resources [ Help Centre Quick answers and helpful tips to get the most out of Sirvoy. ](https://help.sirvoy.com/en%5FUS)[ FAQs Your go-to resource for how-tos, troubleshooting, and feature guidance. ](https://sirvoy.com/faq) Get in touch [ support@sirvoy.com ](mailto:support@sirvoy.com) Social channels * [ ](https://www.linkedin.com/company/sirvoy/) * [ ](https://www.facebook.com/Sirvoy/) * [ ](https://www.youtube.com/c/SirvoyReservationSystem) * [ ](https://www.instagram.com/sirvoy/) Support Hours: 24/7 Support in English * UK: [ +44 808 812 7057 ](tel:+448088127057) ### FAQ Source: https://sirvoy.com/faq FAQs #### Frequently asked questions Whether you're just getting started or growing your business, this is the place to find quick answers and helpful guidance. We love feedback, so drop us a line if something's missing and we'll add it! ![Two colleagues reviewing bookings on a laptop](https://sirvoy.com/sirvoy/pages/faq/hero.webp) Topics: [General information](#general-information)[Getting started](#getting-started)[Features & integration](#features-and-integration)[Pricing & subscription](#pricing-and-subscription)[Troubleshooting & support](#troubleshooting-and-support)[Advanced use cases](#advanced-use-cases)[International availability and language support](#international-availability-and-language-support)[Security & operations](#security-and-operations) ##### General information What is Sirvoy? Sirvoy is an all-in-one, cloud-based, Hospitality Management System (HMS) designed for accommodations of all sizes. It offers booking management, channel integration, payment processing, and more. What types of properties is Sirvoy suitable for? Sirvoy supports a variety of accommodations, including hotels, motels, B&Bs, hostels, vacation rentals, and more. You can customize wording for specific needs, like 'Motorhome' instead of 'Room.' How can Sirvoy help me attract customers? Sirvoy offers features like direct booking widgets, SEO-friendly booking pages, and integration with major OTAs to boost visibility and reservations. Do you take commission on bookings? No, Sirvoy doesn't take any commission. The price you see is the price you pay unless you use additional 3rd party services like Google Hotel Ads or SMS. ##### Getting started Do I need to provide payment details to start a free trial? No, Sirvoy's free trial does not require payment details. You can explore all our features with no obligation to continue afterwards. Can I create a website with Sirvoy? Yes. Using Sirvoy's website builder, you can quickly design a simple website tailored to your property (available with Pro only). Does Sirvoy offer a demo? Yes, you can request a live demo to explore the features and benefits of Sirvoy [here](https://calendly.com/d/gqm-zdt-tt3/english-30-minute-meeting). Does Sirvoy offer a basic setup guide? Yes, Sirvoy offers a Basic Setup Guide to help you get started. How can I import my existing bookings into Sirvoy? You can import existing bookings using a CSV file or manually add bookings through the 'New booking' page. Are there any extra costs for set up? No, getting started is free and our Support team will be on hand to help guide you through the process. How long does it take to get set up and running and connected to channels? If you have no bookings to import, and depending on how large your business is, you can be set up in anything from a few minutes to a few hours. If you want to connect to channels, it may take slightly longer. In our experience, it can take anything from 3 hours to 3 days depending on how quickly the channels respond. Can I embed Sirvoy's booking engine on my website? Yes, Sirvoy provides a booking engine that can be embedded on your website, including WordPress and Shopify. ##### Features & integration Can I create multiple booking engines with Sirvoy? Yes, Sirvoy allows you to create multiple, customizable booking engines tailored for specific room types, customer groups, or websites for the Pro account. Does Sirvoy integrate with Airbnb, Booking.com, and other OTAs? Yes, Sirvoy's Channel Manager synchronizes with platforms like Airbnb, Booking.com, and Expedia to streamline bookings. What payment systems does Sirvoy support? Sirvoy integrates with payment gateways like Stripe and Paypal. Does Sirvoy offer an open API for developers? Sirvoy integrates with payment gateways like Stripe and Paypal. Does Sirvoy have a POS systems? No, but it supports in-person payments through Stripe Terminal and allows extra charges to be added to guest bookings. For full POS functionality, a separate EPOS system would be needed. Can Sirvoy help me manage multiple properties? Yes, Sirvoy provides discounts for multiple property owners – contact our Support team for a quote. Is Sirvoy suitable for hostels? Yes, Sirvoy is suitable for hostels and can manage dormitory-style accommodations with flexible pricing options. How does Sirvoy handle data security and backups? Sirvoy ensures data security with regular server backups, SSL encryption, and GDPR compliance. Can checked-in guests be moved to another room? Yes, with Sirvoy's 'drag n' drop' calendar you can easily move and swap guests to other rooms. Does Sirvoy include CRM functionality? Yes, Sirvoy includes CRM features to identify repeat guests, preferences, and booking history helping you to personalize stays and improve guest experience. Can I automate guest communication? Yes, Sirvoy allows automated emails for booking confirmations, reminders, follow-ups, and personalized guest messages. Can I block problem guests? Yes, Sirvoy allows you to block certain guests, preventing them from making future bookings. OTA bookings will be flagged if a blocked guest books through a third-party channel. How can I schedule and track housekeeping tasks in Sirvoy? Sirvoy allows you to schedule and track housekeeping tasks, such as room cleaning, sheet changes and daily maintenance. Staff can mark tasks as completed ensuring real-time updates on room readiness. What is Sirvoy Vault? The Sirvoy Vault is a secure feature in the Sirvoy Pro plan, designed to safely store guests' credit card details for manual payment processing and as a backup for channel bookings. ##### Pricing & subscription Are there maintenance or hidden fees with Sirvoy? No, Sirvoy offers transparent pricing with no hidden fees or commission costs. All costs are outlined clearly during subscription. How does billing work? Simply top up your account and your monthly fees will be deducted from your balance. Which version of Sirvoy will I need? The version depends on your property's size and/or needs. Sirvoy Starter is a powerful hospitality management system that will help you keep track of your daily operations. But if you need additional functionality like channel connections, multiple booking engines and to store credit card information, you'll need Pro. ##### Troubleshooting & support What support does Sirvoy offer? Sirvoy provides 24/7 email support, live chat, a free demo, and a comprehensive knowledge base with guides and articles. Does Sirvoy have a mobile app? Sirvoy is fully optimized for mobile use but does not have a standalone mobile app. If you want to use it like an app, visit our how to guide here. ##### Advanced use cases How does Sirvoy handle pricing for dorm rooms? Sirvoy offers flexible pricing options, allowing you to charge by room or bed, ideal for hostels or dorm-style accommodations. Can I customize the wording to match my property type? Yes, Sirvoy lets you customize labels, such as changing 'Rooms' to 'Cabins' or 'Motorhomes.' Does Sirvoy support multiple languages? Yes. Sirvoy's system and support is currently available in nine languages. ##### International availability and language support What languages can I get support in? Sirvoy support is available in English, Chinese, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, and Swedish. What countries is Sirvoy available in? Sirvoy is available worldwide in over 110 countries. Where is Sirvoy based? Sirvoy is an international company headquartered in Ireland. Which currencies does Sirvoy support? Sirvoy supports a wide range of currencies, including USD, EUR, GBP, CAD, and AUD. How do I contact your Support team? Sirvoy offers 24/7 assistance available through our live chat where we have human agents on standby to help with all your questions. If preferred, contact us by phone using on the numbers provided in our 'Contact Us' page. ##### Security & operations Is Sirvoy a secure system? Yes, Sirvoy keeps your data safe with firewalls, encryption, access controls, and regular security audits to protect against threats. Will my data be backed up? Yes, Sirvoy automatically backs up your data to prevent loss and ensure you can always access important information. How reliable is Sirvoy? Sirvoy is cloud-based and built for stability, with minimal downtime and a strong track record of reliability. What happens if there's a technical issue? Sirvoy has systems in place to quickly fix problems, and our 24/7 support team is available to help. Get in touch ##### Let's build your perfect booking solution Contact Sirvoy sales today! [Get in touch](https://sirvoy.com/contact) ### Partner program Source: https://sirvoy.com/sirvoy-partnership #### Earn more by sharing software hoteliers love Get paid for sharing what you already love. Our Affiliate and referral Program will help you earn cash rewards for recommending a booking system that makes life easier for hoteliers. [Sign up now!](#join) ![The Sirvoy affiliate dashboard shown on a laptop](https://sirvoy.com/sirvoy/pages/affiliate/hero.webp) ##### Work with us. Earn more. Live better * 50% commission on each referral's first six months * 25% lifetime commission once you reach 51+ active clients * $0 to join — instant access, no applications or approvals Versatile ##### Turn recommendations into revenue * ✓ Earn up to 50% commission on all payments for your first 6 months of each referral * ✓ Instant access to your unique referral link – no applications or approvals * ✓ Track every client, payment, and payout in your affiliate dashboard * ✓ No minimum workload, no quotas. Grow your earnings at your own pace * ✓ Refer 2+ clients to get paid. The more you refer, the more you earn * ✓ Reliable tracking & transparent payouts, backed by a brand hoteliers trust ##### How it works - managing your affiliate account After sign up you'll get a welcome email with a link to access your affiliate dashboard where you'll find: 1 ###### Your unique referral link Share this link with your clients. 2 ###### Commission at a glance Track your earnings over time. 3 ###### Eligible commissions See which referred clients qualify for payouts. 4 ###### Program details Check which program you're enrolled in. ##### Choose the program that fits you * Referral program * Partner program * Which one is best for me? * Why partner with Sirvoy? ![Two people at a guesthouse reception desk](https://sirvoy.com/sirvoy/shared/accommodation/guest-house_checkin.webp) ###### Referral program Earn 50% commission on all payments made by your referred clients in their first six months. Perfect if you want quick, upfront earnings for each new client. Example earnings: * Starter Account: $150 * Pro Account: $570 ![A partner reviewing earnings on a laptop](https://sirvoy.com/sirvoy/shared/accommodation/happy-inner-accountant.webp) ###### Partner program Enjoy lifetime commissions on payments made by your referred clients. The more clients you introduce, the higher your commission: * 1st-5th clients: 5% * 6th-15th clients: 10% * 16th-30th clients: 15% * 31st-50th clients: 20% * 51st client and beyond: 25% ![A laptop showing the Sirvoy dashboard](https://sirvoy.com/sirvoy/shared/accommodation/switching-is-simple.jpg) ###### Which one is best for me? The Referral Program is great for web designers, consultants, or industry professionals who want to earn quick commissions by recommending Sirvoy to their client. The Partner Program on the other hand, is ideal for businesses, agencies, and influencers looking to build long-term, recurring revenue by continuously introducing new clients to Sirvoy. Payments are simple and reliable, and you can track your referrals and commissions with our easy-to-use dashboard. ![The Sirvoy support team](https://sirvoy.com/sirvoy/shared/accommodation/customer-support_1.webp) ###### Why partner with Sirvoy? * Fair & Transparent: No hidden fees or complicated terms – just straightforward commissions. * Reliable Payments: We ensure timely and secure payouts, so you get what you earn. * Supportive: Need help? Our team is here to support you every step of the way. * Trusted by Hoteliers: Sirvoy makes booking management simple – something your referrals will thank you for! ##### Ready to join? Start earning today. It only takes a minute! Got questions? We're here to help. Reach out to our friendly team for more info. [Join now!](#join) [Contact us](https://sirvoy.com/contact) ##### Become a Sirvoy partner Sign up in a couple of minutes and start earning commission for every client you refer. Sorry, the registration form couldn't be loaded. Please refresh the page and try again. ##### Hear what our partners have to say > " Our journey with Sirvoy has been fantastic, both for us and for our customers. We absolutely love how user-friendly and intuitive the entire system is. The design and layout of the PMS are so simple and well thought out that literally anyone can use it – whether they're running a small B&B or a larger hotel. One of the things we appreciate the most is the support team. They are incredible – it feels like they answer your questions before you've even finished asking them. That level of responsiveness makes a huge difference, both for us as partners and for the customers who rely on the system every day. Diyar Seker WeAccess > " We are thrilled to have an excellent partnership with Sirvoy. Seeing Sirvoy consistently ranked in the top tech vendor positions on the HotelMinder marketplace highlights its status as a user-friendly and efficient solution that is often chosen by hoteliers. The excellent collaboration with the Sirvoy team has been a valuable aspect of this relationship. We look forward to continuing this successful relationship! Benjamin Verot HotelMinder Founder > " The features in Sirvoy are simply indispensable. They help make daily operations so much easier for so many hotels, and we constantly hear from our customers how much more efficient their day-to-day work has become after switching to Sirvoy. We're proud to be partners with Sirvoy and look forward to continuing this collaboration, helping even more businesses streamline their operations and deliver better guest experiences. Ali Mustapha WeAccess Knowledge ##### Frequently asked questions [Can't find the answer? View more](https://sirvoy.com/faq) Is there a maximum I can earn? No, there's no cap on your earnings. The more clients you refer, the more you earn. In fact, your commission rate increases over time, reaching up to 25% for 51+ active clients. Can I join both the Referral and Partner Programs at the same time? No, you need to choose one. If you'd like to switch between programs later, your current participation must be terminated first. Can I refer myself or create multiple accounts? No. You can't earn commission for referring your own business or any account you directly control. How long does it take to receive commission payments? Once you've met the eligibility criteria, payouts are typically processed within 30 days of your request. How many clients do I need to refer before I can get paid? You need to refer at least two paying clients who have remained active for at least 30 days to be eligible for your first payout. Is there a minimum payout amount? Yes. Your commission balance must reach at least $600 (or equivalent) before you can request a payout. How long are referrals tracked for? Your referral link is tracked for up to 6 months after a client clicks it. That means you'll still earn commission even if they subscribe later. ### Press hub Source: https://sirvoy.com/sirvoy-press-hub Press hub #### Welcome to the Sirvoy press hub A place for press and partners to find logos, images, and the story behind Sirvoy. For press inquiries, interviews, or media requests, reach us at: [pr@sirvoy.com](mailto:pr@sirvoy.com) [Download Media Kit](https://sirvoy.com/sirvoy/pages/press/sirvoy%5Fmedia%5Fkit.zip) ![A hotelier working at a laptop](https://sirvoy.com/sirvoy/pages/press/hero.webp) ![A laptop and a newspaper on a desk](https://sirvoy.com/sirvoy/pages/press/news.webp) ##### News & mentions We're always excited to share what's new at Sirvoy, from product updates to milestones in our journey. Here are a few of our recent mentions and announcements: * [ Sirvoy Achieves 4.8/5 Stars on HotelTechReport, Outperforming Cloudbeds & Mews in Verified User Reviews ](https://www.einpresswire.com/article/848096069/sirvoy-achieves-4-8-5-stars-on-hoteltechreport-outperforming-cloudbeds-mews-in-verified-user-reviews) — September, 2025 * [ Sirvoy Named Best Property Management System by HotelMinder; Earns Top User Ratings on Capterra, GetApp, and Software Advice ](https://www.globenewswire.com/news-release/2025/09/10/3148060/0/en/Sirvoy-Named-Best-Property-Management-System-by-HotelMinder-Earns-Top-User-Ratings-on-Capterra-GetApp-and-Software-Advice.html) — September, 2025 * [ Three Brothers Built Sirvoy Hotel Management Software for Their Mom's Hostel, Now Serves Thousands Across 140 Countries ](https://finance.yahoo.com/news/three-brothers-built-sirvoy-hotel-150900990.html) — August, 2025 ##### Our journey What started as a simple solution for one hostel in Sweden has grown into a trusted platform used by thousands of hospitality businesses around the world. These are the milestones that shaped that path. ![Sirvoy milestones timeline: 2008 founded in Sweden to help manage bookings for a local hostel; 2011 launch of the Channel Manager, syncing availability and rates across booking platforms; 2014 integration with Stripe brings secure, global online payments; 2017 Sirvoy Pro and 24/7 support introduced to support growing global demand; 2021 launch of the Website Builder, with integrated booking tools; 2026 launch of Sirvoy Free, a one unit forever plan designed for solo hosts.](https://sirvoy.com/sirvoy/pages/press/milestones.svg) ![The three brothers who founded Sirvoy](https://sirvoy.com/sirvoy/pages/press/our-story.webp) ##### Our story Founded in 2008 in Hjo, Sweden, Sirvoy began when three brothers built a simple booking system for their mother's hostel. What started as a practical solution for one small property has grown into a hospitality management platform trusted by thousands of businesses in more than 140 countries. Still privately owned and family run, Sirvoy remains focused on straightforward software, fair pricing and long term relationships. ##### Customer results We're proud to work with inspiring hospitality businesses who trust Sirvoy to simplify their day-to-day and grow their bookings. * ![Klockargården Hotel](https://sirvoy.com/sirvoy/stories/klockargarden/1000019780-scaled.webp) Klockargården Hotel increased revenue by 127% > "I was the first hotel in my harbour town to use Sirvoy, and now three others have followed. That says a lot." — Jennifer Grahn, Klockargården, Sweden * ![Archer's Edge glamping domes at sunset](https://sirvoy.com/sirvoy/stories/archers-edge/domes-sunset-july-2024-1-scaled.webp) Archer's Edge Luxury Glamping boosted direct bookings by 65% > "Before Sirvoy, I was spending too much time on the phone handling bookings. Now that most reservations come through the website, I have more time to focus on our guests." — Scott Archer, Archer's Edge Luxury Glamping [Read more success stories](https://sirvoy.com/success-stories) ## Optional ### Accessibility statement Source: https://sirvoy.com/accessibility-statement Accessibility #### Accessibility statement for the Sirvoy Booking Engine and Sirvoy Simple Website This is an accessibility statement from Sirvoy Ltd. ##### Measures to support accessibility Sirvoy Ltd. takes the following measures to ensure the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website: * Include accessibility throughout our internal policies. * Integrate accessibility into our procurement practices. * Employ an accessibility officer and/or ombudsperson. * Provide ongoing accessibility training for our staff. ##### Conformance status The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Sirvoy Booking Engine and Sirvoy Simple Website partially conform to WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. ##### Feedback We welcome your feedback on the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website. Please let us know if you encounter accessibility barriers on either. Contact us: * Phone (toll-free): USA +1 866-599-1333, UK +44 808 812 7057, Australia +61 1800 948 191, Ireland +353 1800 864 013 or worldwide * Email: [ support@sirvoy.com ](mailto:support@sirvoy.com) * Postal address: Sirvoy Ltd. 13 Upper Baggot Street, Dublin, Ireland * Twitter: [ @sirvoyfrontdesk ](https://twitter.com/sirvoyfrontdesk) We try to respond to feedback within 5 business days. ##### Compatibility with browsers and assistive technology The Sirvoy Booking Engine and Sirvoy Simple Website are designed to be compatible with the last 2 major versions of common web browsers (Chrome, Edge, Firefox, Safari, Opera, Chrome for Android, Safari on iOS, and Samsung Internet.) ##### Technical specifications Accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: * HTML * WAI-ARIA * CSS * JavaScript These technologies are relied upon for conformance with the accessibility standards used. ##### Limitations and alternatives Despite our best efforts to ensure accessibility in the Sirvoy Booking Engine and on the Sirvoy Simple Website, there may be some limitations. Below are some known limitations, and potential solutions. Please contact us if you observe an issue not listed. Known limitations: * Image Gallery feature: Keyboard navigation may not work as expected because the image gallery relies on a third-party component. We are working with the third-party supplier to solve this. Please feel free to report issues and suggest expected behaviors. * Image Gallery feature: Images may not have text alternatives because we currently don't require hotels to provide them. We are working on solutions to improve this feature. ##### Assessment approach Sirvoy Ltd. judged the accessibility of the Sirvoy Booking Engine and Sirvoy Simple Website through: * Self-evaluation * External evaluation ##### Formal approval of this accessibility statement This Accessibility Statement is approved by: Sirvoy Product Department, Sirvoy Ltd. ### Cookie settings Source: https://sirvoy.com/cookies-settings #### Cookies settings Here, you’ll find quick answers to common questions. Whether you’re just starting out or looking to optimise your setup, we’re here to help make managing your property as seamless as possible. ##### What are cookies? A cookie is a small data file that is transferred to your device (e.g. your phone or your computer) which collects information, including personal information about you. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. For example, a cookie could allow our website to recognise your browser, while another could store your preferences and other information and let you navigate the website effectively. Cookies can also help to ensure that adverts you see online are more relevant to you and your interests. ##### Managing and disabling cookies Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the website at any time by clicking on the ‘Cookie Settings’ button below. To find out more about the cookies we use, see our [privacy policy](https://sirvoy.com/privacy-policy/) Manage preferences ### Legal notice Source: https://sirvoy.com/legal-notice #### Legal notice Statutory legal notice (Impressum) for Sirvoy Sirvoy Ltd is committed to transparency and compliance with applicable laws. Below are the details required by law for the operation of this website: ##### Company information * **Name:** Sirvoy Ltd * **Legal form:** Private Company Limited by Shares * **Registered office:** 1/2 Marino Mart, Fairview, Dublin 3, D04 T3P1, Ireland * **Contact:** * Email: [support@sirvoy.com](mailto:support@sirvoy.com) * Phone: +353 (0)76 680 5800 * Data Protection Officer: [dpo@sirvoy.com](mailto:dpo@sirvoy.com) * Legal Department: [legal@sirvoy.com](mailto:legal@sirvoy.com) * **Registration number:** 495653 (Companies Registration Office – CRO) * **VAT ID:** IE9827140G * **Authorized representative:** Peter Browne, COO. ##### Regulatory authority Companies Registration Office (CRO), Bloomburg Street, Dublin 2, D02 X357, Ireland. Sirvoy Ltd is registered under the Companies Act 2014. ##### Disclaimer The content on this website is provided for informational purposes only. While we strive to ensure accuracy, Sirvoy Ltd assumes no liability for errors, omissions, or damages arising from the use of this website. External links are provided for convenience and do not constitute an endorsement. ##### Copyright All content, including text, images, and other materials, is protected by copyright and may not be reproduced without permission from Sirvoy Ltd. ##### Data protection For information on how we handle your personal data, please refer to our [Privacy Policy](https://sirvoy.com/privacy-policy/). Contact our Data Protection Officer at [dpo@sirvoy.com](mailto:dpo@sirvoy.com). ##### Dispute resolution Consumers have the right to use Alternative Dispute Resolution (ADR) to resolve disputes arising from online contracts with Sirvoy Ltd. The EU Online Dispute Resolution (ODR) platform was discontinued on July 20, 2025. For disputes, please contact the Irish Competition and Consumer Protection Commission (CCPC) at: Or the EU consumer redress resources at: . Sirvoy Ltd is not obliged to participate in ADR procedures before a consumer arbitration board. ### List of sub-processors Source: https://sirvoy.com/list-of-sub-processors #### List of Sub-Processors The following lists provide information related to the third-party sub-processors that may have access to customer data when providing services on behalf of Sirvoy. For more details, please see our Privacy Policy. | Sub-Processor | Purpose | Location | | ------------------- | ------------------------------------------ | ---------------------- | | Amazon Web Services | IT Services | Ireland, United States | | ClickCease | Fraud Prevention | Israel | | Google | IT Services | Ireland, United States | | Harvestr | Issue Management | France | | Leader Internet | Email Communication | Ireland | | LinkedIn | Social Media Platform | United States | | Maxmind | IP Geolocation | United States | | Salesforce | CRM | United States | | SendGrid (Twilio) | Email Service Provider | United States | | Sentry | Monitoring | United States | | Slack | Communication | United States | | Stape | Marketing Analytics | Estonia | | Storecove | Invoicing | Netherlands | | Stripe | Payment Processing | United States | | TokenEx | Storage | United States | | Vonage | Messaging | United States | | Zendesk | Issue Management | United States | | Grammarly | Customer Communications | United States | | Zapier | System Integration | United States | | GitHub | Issue Management | United States | | Standout | Integration with payment service providers | Sweden | ### Partner program terms Source: https://sirvoy.com/partner-program-terms-conditions #### Partner program **Terms & Conditions** This Agreement contains the complete terms and conditions that apply to your participation as an Affiliate with the Sirvoy Limited Sirvoy Affiliate Program. As used in this Agreement, “we,” “us” or “Sirvoy” means Sirvoy Limited, and “you,” “yourselves” or “Affiliate,” means the Affiliate. “Sirvoy Affiliate Program” means the program managed by Sirvoy. ##### Referral and partner program The commission fees gained from the Referral Program will be 50% of the Qualifying Payments (as defined below) made by the referred client/customer to Sirvoy during the client’s first six (6) months of using the Sirvoy system. The commission fees gained from the Partner Program will be equal to a percentage of the Qualifying Payments made by the referred client to Sirvoy. The following list shows the commission percentage of any Qualifying Payments, which is based on the amount of active clients you introduced to Sirvoy: 1st-5th referred active clients: 5% 6th-15th referred active clients: 10% 16th-30th referred active clients: 15% 31st-50th referred active clients: 20% 51st and additional clients: 25% The term “Qualifying Payments” includes all normal and standard account fees received by Sirvoy from the referred client of the Affiliate. The client will only be considered to be referred by the Affiliate if:- 1. The client’s Sirvoy account is registered through the Affiliate link provided by Sirvoy or by any other method agreed by Sirvoy. 2. The account is registered with Sirvoy without partaking of any special discounts or promotions offered by Sirvoy. The Affiliate can only be signed up for either the Partner Program or the Referral Program at any one time. If the Affiliate wishes to change Program then the current Program needs to be terminated first. ##### Payment terms The commission fees will be paid out to the Affiliate upon your request. No payments can be requested unless the commission fees exceed six hundred dollars ($600.00) or other currency equivalent. The Affiliate program is not meant to be used by the account holders themselves, but rather by businesses actively promoting Sirvoy. To ensure this, payments to the Affiliate will be held back until at least two Sirvoy accounts have been referred by the Affiliate and actively use Sirvoy. ##### Reports and audit You will have the right to have a certified public accountant, acceptable to us, examine our applicable books and records as are necessary to verify the accuracy of payments made to you under this Agreement. You are entitled to conduct such an audit only during normal business hours, at your expense, upon reasonable notice, no more frequently than once per calendar year, and no later than thirty (30) days following the end of the term or termination of this Agreement. ##### Representations and warranties- Limitation of liability Each of us hereby represents and warrants that:- We each have full power and authority to enter into this Agreement and to perform its obligations hereunder; We each have obtained all permits, licenses, and other governmental authorizations and approvals required for its performance under this Agreement; The services to be rendered by each of us under this Agreement neither infringe nor violate any patent, copyright, trade secret, trademark, or other proprietary right of any third party. Provided that Sirvoy will remain solely responsible for the operation of the Sirvoy website and Sirvoy acknowledges that its website may be subject to temporary downtime due to causes beyond their reasonable control subject to the specific terms of this Agreement. Sirvoy retains sole right and control over the programming, content and conduct of transactions over its website or service. **EACH PARTY SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY REGARDING ANY ECONOMIC OR OTHER BENEFIT THAT THE OTHER PARTY MIGHT OBTAIN THROUGH ITS PARTICIPATION IN THIS AGREEMENT.** **SIRVOY WILL NOT BE LIABLE TO THE AFFILIATE FOR ANY LOSSES INCLUDING INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOST DATA) ARISING OUT OF THIS AGREEMENT.** ##### General covenants, undertakings and obligations of affiliate The Affiliate will not take or omit to take any action which may affect Sirvoy’s relationship with **its customers. The Affiliate will not cause or permit to be done anything which may cause Sirvoy** to be excluded from the process of a booking/reservation with any customer. Moreover, the Affiliate will not in a negative or detrimental way speak ill (i.e. badmouth) about or comment upon the business of Sirvoy and will not persuade, induce or attempt to induce any customers to terminate their contracts with or reduce its dealings and business with Sirvoy. The Affiliate will not communicate with any customer of Sirvoy in respect of (consumed) bookings/reservations made through the Sirvoy system or for any customer service in respect of such bookings/reservations made through such system or consumed. The Affiliate will duly and diligently maintain and adjust the contents of the Affiliate website and will keep the Affiliate website up-to-date and accurate. The Affiliate will promptly correct any errors or omissions on the Affiliate website and in the information relating to Sirvoy (if any) after becoming aware of such errors or being notified by Sirvoy. The Affiliate will not :- **(i)** programmatically evaluate and extract information (including reviews) from any part of the Sirvoy website (e.g. screen scrape). **(ii)** make any static copy of the content or any part of the Sirvoy website on the Affiliate’s own server (including reviews). **(iii)** make any booking or reservation with any customer of Sirvoy. The Affiliate agrees and acknowledges that the restrictive covenants, undertakings, commitments, obligations and restrictions set out herein are of material importance to Sirvoy, in particular for:- 1. its willingness to enter into this Agreement with the Affiliate; and 2. the protection of goodwill, product, service and business/market reputation of Sirvoy. Furthermore, the Affiliate agrees and acknowledges that all covenants, undertakings, commitments, warranties, obligations and restrictions set out herein will:- **(a)** be promptly, duly and diligently complied with by the Affiliate, and **(b)** also apply in respect of the companies within the Affiliate’s group and the Affiliate will procure, warrant and undertake that the companies within the Affiliate’s group will observe, adhere to, comply with and act in accordance with the terms and conditions set out herein. ##### Goodwill and brand protection In order to protect the product, service, brand and goodwill of Sirvoy, the Affiliate hereby covenants, undertakes and warrants that the Affiliate’s website (including all other websites (directly or indirectly) owned, controlled or hosted by the Affiliate or companies within the Affiliate’s group), is and will remain sufficiently and substantially distinct and different from the Sirvoy website (to be determined at Sirvoy’s sole discretion). The Affiliate hereby agrees and acknowledges that for the duration of this Agreement and continuing thereafter:- **(a)** the look and feel of the Affiliate’s website (including all other websites (directly or indirectly) owned, controlled or hosted by the Affiliate) will be distinctly and significantly different to the Sirvoy website including in respect of the color scheme, the composition, the typefaces, the design and the layout (including the brand), the (click) buttons, boxes and banners and the available features (save for those features reasonably required for the performance of the Affiliate’s obligations under this Agreement); **(b)** any logo(s) used on the Affiliate’s website (including all other websites owned, controlled or hosted by the Affiliate) will be distinctly different to the Sirvoy logo; **(c)** the Affiliate will not in any way imitate or copy the Sirvoy website (in general or in respect of certain (new) features, pages, form, composition or aspects), and **(d)** the Affiliate will promptly comply at its own costs with any reasonable requests from Sirvoy to make such (further) changes, alterations or amendments to any aspect of the Affiliate’s website which is or can be regarded to be confusingly or significantly similar to any element of the Sirvoy website. ##### Fulfillment and policy Sirvoy will be solely responsible for providing the services paid for by the referred client/customer. Accordingly, all rules, policies, operating procedures and information concerning customer usage of Sirvoy will apply to those clients/customers, including our rules of privacy and confidentiality. Sirvoy may change our policies and operating procedures at any time, without notice. ##### Intellectual property rights Sirvoy hereby grants to you during the duration of this Agreement a non-exclusive, non-transferable, royalty-free license to establish hyperlinks between yours and the Sirvoy website and to use Sirvoy’s trade names, logos, trademarks on your site solely as is reasonably necessary to establish and promote such hyperlinks and to otherwise perform your obligations under this Agreement, provided, however, that any other promotional materials or usages containing any of Sirvoy’s trade names, logos, trademarks will be subject to Sirvoy’s prior written approval. You hereby grant to Sirvoy during the duration of this Agreement, a non-exclusive, non-transferable, royalty-free license to establish hyperlinks between yours and the Sirvoy website and to use your trade names, logos and trademarks solely as is reasonably necessary to establish and promote such hyperlinks and to otherwise perform our obligations under this Agreement, provided, however that any other promotional materials or usages containing any of the Affiliate’s marks will be subject to your prior written approval. Except as set forth above, you and we each reserve all right, title and interest in respective intellectual property rights (e.g., patents, copyrights, trade secrets, trademarks and other intellectual property rights). Use of the other party’s marks except as set forth herein will be strictly prohibited. The Affiliate acknowledges that Sirvoy and/or its licensors will retain ownership of all rights, title and interest in and to all intellectual property rights of Sirvoy or embodied in the Sirvoy website, including but not exclusively, the Sirvoy logo and the website content. The Affiliate will not directly or indirectly disclose, integrate, include, use, combine, exploit, incorporate or otherwise make the Sirvoy data (or any part thereof) available:- * with its own content and/or the content of any competitor of Sirvoy; or * to or for the benefit of- * itself (save for enabling the service in accordance with the terms of this Agreement); or * any third party including any of Sirvoy’s competitors (whether for the promotion of, marketing of, reference to, promotion of, advertising of or otherwise in the interest of or to such party), or * for any other purpose or in any other manner and/or on or through third party platforms except as expressly provided for in this Agreement. The Affiliate will not amend, alter, modify, distort, create derivative and/or new works based on and/or derived from the Sirvoy data and Sirvoy’s data will not include a (direct or indirect) link, reference, click-through or reference to the website of a Sirvoy competitor. Upon termination or expiration of this Agreement, the Affiliate will destroy, delete or upon first request of Sirvoy return all Sirvoy data including all hard and soft copies. The Affiliate will (and will procure that the companies within the Affiliate’s group will) not (directly or indirectly) register, acquire, use, purchase or obtain internet domain name which incorporates any word or words which are identical, or confusingly or substantially similar to “Sirvoy”, or any variations, translations or misspellings thereof, included as part of the address. By entering into this Agreement, Sirvoy does not (explicitly or tacitly) waive or forfeit any of its rights to which it is entitled by any law, contract or otherwise (now or in the future) in respect of its intellectual property rights vis-à-vis the Affiliate or other third parties. The Affiliate will not use, exploit or otherwise employ, directly or indirectly, any third-party platforms, to seek to avoid or circumvent its covenants, obligations or restrictions under this Agreement or those restrictions or covenants of which the Affiliate could reasonably expect that any such actions fall under the scope of this Agreement. The Affiliate will not exploit or use the content for any purpose or in any manner and/or on or through third party platforms except as expressly provided for in this Agreement. During the duration of this Agreement (and continuing thereafter in respect of the Sirvoy brands and the Sirvoy data) the Affiliate will immediately comply with any request made by Sirvoy to adhere to and comply with this Agreement. The Affiliate covenants, undertakes and warrants to promptly adhere to, observe and comply with the spamming regulations (and all reasonable requests made by Sirvoy in this respect) in order to avoid any breach by Sirvoy or the Affiliate’s website of such policies due to or in respect of the Affiliate’s website. For the avoidance of doubt, the Affiliate cannot enforce any rights in this respect towards or vis-à-vis Sirvoy and hereby waives any (right of) defense or claims against Sirvoy in this respect. ##### Indemnification You as Affiliate will indemnify, defend and hold harmless Sirvoy and its Affiliates, directors, officers, employees and agents, from and against any and all liability, claims, losses, damages, injuries or expenses (including reasonable legal fees) relating to the operation of your website, a breach of your obligations under this Agreement, or the violation of any third party intellectual property rights of editorial content or other materials of your website. ##### Term and termination The Affiliate approves the terms and conditions during registration by checking the box in the affiliate registration form on the Sirvoy website. Sirvoy may occasionally adjust the terms and conditions. By continuing to use the Affiliate Program after those changes are made, the Affiliate agrees and acknowledges his/her/its acceptance of the changes. Either party may terminate this Agreement at any time, with or without cause, by giving the other at least thirty (30) days written notice of termination. You are only eligible to earn commissions on clients/customers referred to Sirvoy occurring during the term. Commissions earned by you through to the date of termination of this Agreement will be paid to you only if the orders of the referred clients/customers are not cancelled. Sirvoy may withhold final payments of commission to you for a reasonable time to ensure against such cancellations. If the Affiliate becomes inactive by not introducing any new referred clients/customers over a period of six (6) months then we will see fit to initiate the termination of the Affiliate program and this Agreement by sending out a notice to you in writing and by email. The Affiliate Program will be used by Sirvoy’s own clients or for the purpose of benefiting a Sirvoy account user. Each client of Sirvoy hereby warrants and undertakes that he/she/it will work actively to promote the Affiliate Program and will work actively to engage new clients to such Program on an ongoing basis. ##### Rights to intellectual property All patents, brands copyrights, design rights, get ups, logos, product names trademarks, service marks, trade secrets, know-how, database rights and other rights in the nature of intellectual property rights (whether registered or unregistered) and all applications for the same, anywhere in the world which shall be provided by Sirvoy arising out of or in connection with the supply of the system shall be the property of the respective owners thereof. ##### General provisions We will each monitor and periodically test the general operation of our respective businesses. You and we are each entering this Agreement as an independent contractor and nothing will be construed to create a partnership, agency, joint venture or employment relationship between you and us. In its performance of this Agreement and in the operation of each party’s businesses, you and we each will comply with all applicable laws, regulations, orders and other requirements, now or hereafter in effect, of governmental authorities having jurisdiction. Without limiting the generality of the foregoing, you and we each will each pay, collect and remit such taxes as may be imposed with respect to any compensation, royalties or transactions under this Agreement. Neither you or we will be considered to be in breach of or default under this Agreement on account of any delay or failure to perform as a result of any causes or conditions that are beyond our respective reasonable control. If any force majeure event will occur, meaning any event or circumstance or combination of events and/or circumstances not within the reasonable control of the affected party which has the effect of delaying or preventing the that party from complying with its obligations herein (including labour disputes, strikes, acts of God, acts of government, fire, flood, earthquake, war, riots, embargos), the affected party will give prompt written notice to the other party and will use commercially reasonable efforts to minimize the impact of the event. This Agreement has been made in and will be construed and enforced in accordance with the laws of the Ireland. Any action arising hereunder will be brought entered in Irish Courts. Any notices under this Agreement will be given by electronic mail and will be deemed delivered and given for all purposes on the sent date. This Agreement represents the entire Agreement between you and us with respect to the subject matter hereof and supersedes any other oral or written agreements regarding such subject matter and may be amended or modified only by a written instrument signed by a duly authorized representative of each party. ##### Non-exclusivity Subject to the terms and conditions of this Agreement, the Affiliate will operate as a non-exclusive Affiliate of Sirvoy ##### Non-solicitation The Affiliate agrees not to contact, solicit or accept any clients/customer of Sirvoy:- 1. as its business partner for bookings or reservation (directly or indirectly) on or through the Affiliate’s website; 2. for sale of advertisement space or other (online) advertisement or marketing purposes (whether through banners, click-through, (text) links, pop-ups or otherwise) on the Affiliate’s website, or 3. for any other reason. ##### Burden of proof, compliance, injunctive relief and further remedies The parties agree and acknowledge that in the event of an (alleged or threatening) infringement or breach by the Affiliate of its obligations under this Agreement, the burden of proof is carried by the Affiliate. In other words, Sirvoy carries the benefit of assumption and the Affiliate needs to provide and deliver sufficient and satisfactory evidence (i.e. conclusive and irrefutable) in order to defend or reject a claim. The Affiliate agrees and acknowledges that pending any compliance or implementation of the reasonable requests made by Sirvoy or in the event that the Affiliate will not promptly comply with or adhere to all such requests of Sirvoy under or pursuant to this Agreement, Sirvoy will be entitled to postpone its obligations under this Agreement or immediately terminate this Agreement. In the event of a breach of the covenants, undertakings, restrictions, obligations and/or warranties set out under this Agreement by or attributable to the Affiliate or the Affiliate’s group, Sirvoy will be entitled to exercise the following actions and rights, notwithstanding the remedies and actions for specific performance, damage compensation or injunctive or equitable relief available by law or contract: **(a)** suspend its payment obligations in connection with commission due to you under this Agreement or effect termination of this Agreement with immediate effect; and **(b)** in the event of the use of a similar domain name (or ownership or registration by the Affiliate of a website with a confusingly similar domain name as owned or used by Sirvoy) and a repeated and/or material breach of this Agreement, the Affiliate will transfer, assign and register the similar domain name (including the website with a confusingly similar domain name) to and in the name of Sirvoy through a domain name registrar company of its choice to be completed within twenty (20) days after the occurrence of a breach. In the event the Affiliate will not co-operate with and effect the set over, assignment and transfer of the relevant domain name, the Affiliate hereby irrevocably and unconditionally authorizes, empowers and gives a power of attorney to and in favor of a representative of Sirvoy to sign and/or execute all documents that are necessary or useful in relation to or required for the assignment, registration, set over and transfer of the domain names to and in the name of Sirvoy. The percentage commission split used to calculate the commission due to the Affiliate will be subject to change, based on the number of transactions being the number of clients/customers referred by the Affiliate to Sirvoy. Such change will be made no more than once per month and will be applicable to transactions which occur following such change only; changes will not apply retroactively. ##### Affiliate warranties The Affiliate hereby represents and warrants to Sirvoy that for the term of this Agreement:- **(i)** the Affiliate’s website will not:- * **(a)** violate spamming regulations, public policy and morals, or * **(b)** contain any inappropriate, improper or unlawful content, reference, material, information, links or banners (e.g. in respect of porn or racism), defamatory statements, elements which violate the privacy of third parties or are abusive, offensive or obscene; **(ii)** the Affiliate is an independent contractor for all purposes and will be responsible and liable for its own taxes, social contributions and all other tax related matters; **(iii)** this Agreement constitutes legal valid and binding obligations of the Affiliate in accordance with its terms. **(iv)** the Affiliate will all use its commercially reasonable efforts to protect and safeguard its website. ##### Disclaimer The Affiliate acknowledges the difficulties inherent in the use of the internet, in particular, varying speeds and congestion in the network can cause interruptions and difficulties in accessing a website. Sirvoy excludes any and all liability which is related to any (temporary (scheduled or unscheduled) and/or partial or wholly) breakdown or downtime (for maintenance, updates or otherwise) of the website and/or the Sirvoy system. ##### Third-party claims In the event of third- party claims, one party will promptly notify the other party and both parties will act in good faith and use their commercially reasonable efforts to consult, cooperate and assist each other in the defence and/or settlement of such claims. One or other of the parties may by agreement take over a claim and assume the defence and settlement thereof in consultation and agreement with the other party and with due observance of both parties’ interests. Neither party will make any admission, file any papers, consent to the entry of any judgment or enter into any compromise or settlement without the prior written consent of the other party which will not unreasonably be withheld, delayed or subject to unreasonable conditions. ##### Term, termination and suspension Sirvoy may terminate this Agreement or suspend this Agreement in respect of the Affiliate with immediate effect and without a notice of default being required in the case of: **(a)** a material breach by the Affiliate of any term of this Agreement; **(b)** notice of liquidation or administration/examinership or the filing of a request for bankruptcy or suspension of payment or similar action in respect of the Affiliate; or **(c)** a (direct or indirect) change of control in respect of the Affiliate. Upon termination and save as set out otherwise, this Agreement will absolutely and entirely terminate and cease to have effect without prejudice to Sirvoy’s rights and remedies against the Affiliate in respect of indemnification or in respect of a breach of this Agreement. ##### Confidential information The parties hereto understand and agree that in the performance of this Agreement, each party may have access to or may be exposed to, directly or indirectly, confidential information of the other party (the “Confidential Information”). Confidential Information includes client/customer data, transaction volume, marketing and business plans, business, financial, technical and operational information, usage statistics, ranking data, information in respect of rate, product and availability parity, pricing policies, conversion data and volume of click-throughs, and other related statistics, personal data of guests, any software or information regarding software provided or used by Sirvoy in connection with this Agreement, the terms of this Agreement and such other non-public information that either a disclosing party designates as being private or confidential or of which a receiving party should reasonably know that it should be treated as private and confidential. ##### Protect and safeguard confidential information The parties hereto each agree that:- **(a)** all Confidential Information will remain the exclusive property of the disclosing party and receiving party will not use any Confidential Information for any purpose except in furtherance of this Agreement; **(b)** they will maintain, and will use prudent methods to cause its employees, officers, representatives, contracting parties and agents (the “Permitted Persons”) to maintain, the confidentiality and secrecy of the Confidential Information; **(c)** they will disclose Confidential Information only to those Permitted Persons and who need to know such information in furtherance of this Agreement; **(d)** they will not, and will use prudent methods to ensure that Permitted Persons do not;- * **(i)** copy, publish, transmit, reproduce, divulge, disclose or make the Confidential Information available to any third party, or * **(ii)** use or store it in an unprotected retrieval system or data base (other than pursuant to the terms hereof); and **(e)** they will return or destroy all ((hard and soft) copies of) Confidential Information upon written request of the other party. ##### Permitted disclosure Notwithstanding the foregoing, Confidential Information will not include any information to the extent it:- 1. is or becomes part of the public domain through no act or omission on the part of the receiving party; 2. was possessed by the receiving party prior to the date of this Agreement; 3. is disclosed to the receiving party by a third party having no obligation of confidentiality with respect thereto; 4. is required to be disclosed pursuant to law, Court Order, subpoena or governmental authority. ##### Client/customer data The parties will use commercially reasonable efforts to safeguard the confidentiality and privacy of client/customer data and to protect it from unauthorized use or release. The parties agree to comply with the GDPR established under European law and the Data Protection Act 2018 in the Republic of Ireland affecting and relating to the processing of personal data and the protection of privacy. ##### Covenant and undertaking Each party will, at its own costs and expenses, use all reasonable efforts to take, or cause to be taken, all appropriate action, do or cause to be done all things necessary, proper or advisable under applicable law or upon the reasonable request of Sirvoy and execute and deliver such instruments of assignment, transfer, deeds, documents and other papers, as may be reasonably required to carry out the provisions of this Agreement or perform under or in accordance with the Agreement. ##### Whole agreement This Agreement constitutes the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior agreements, arrangements, ((non) binding) offers, undertakings or statements regarding such subject matter. ##### Assignment and third-party beneficiary The Affiliate will not be entitled to assign, transfer, encumber any of its rights and/or the obligations under this Agreement without the prior written consent of Sirvoy who may assign, transfer, encumber any of its rights and/or the obligations under this Agreement (in whole or in part or from time to time) without the prior written consent of the Affiliate. This Agreement is concluded for the benefit of the parties and their respective successors and permitted assigns and nothing herein is intended to or will implicitly confer upon any other person any legal or equitable right, benefit or remedy of any nature whatsoever, under or by reason of this Agreement, except to the extent explicitly stated otherwise in this Agreement. ##### Partial invalidity If any provision of this Agreement is or becomes invalid or non-binding, the parties will remain bound by all other provisions hereof. In that event, the parties will replace the invalid or non-binding provision by provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of this Agreement. ##### Translation The original English version of this Agreement may have been translated into other languages. The translated version of this Agreement is a courtesy and office translation only and the Affiliate cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions of this Agreement or in the event of a conflict, ambiguity, inconsistency or discrepancy between the English version and any other language version of this Agreement, the English language version will apply and prevail and be conclusive and binding. The English version will be used in legal proceedings. ##### Execution, performance and effect The Agreement will enter into force and effect upon the written confirmation of acceptance and approval of the Affiliate to Sirvoy and the Affiliate hereby agrees, acknowledges and accepts the terms and conditions of this Agreement. ##### Credit card information and Sirvoy Vault The Affiliate accepts that Sirvoy’s clients/ customer will receive secure online payment (all to the extent offered and supported by the bank of the client/customer). Sirvoy facilitates (through third party payment processors) payment for the reservation. Sirvoy never acts or operates as the merchant of record. Payment is safely processed from the credit/debit card or bank account to the bank account of the customer through a third- party payment processor. The Affiliate recognises that Sirvoy is not liable or responsible for any (authorized, (allegedly) unauthorized or wrong) charge by the client/customer or for any amount for any valid or authorized charge (including for pre-paid rates, no-show and chargeable cancellation) on a credit card. In the event of credit card fraud or unauthorised use of a credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible. The Affiliate is aware that the “Sirvoy Vault” feature lets the client/customer store credit card details safely in bookings, with two-factor authentication and a tokenization and de-tokenization tool. The customer activates the function under \*“Settings -> Financials -> Sirvoy Vault”. \*The customer will find it in the bookings under “Card details” in the bottom left corner. ##### Collect credit card (“CC”) information from different sources 1. Store CC details received by phone or by front desk manually, in the created booking under “Card details”. 2. Store CC details from your connected Sales Channels automatically. 3. Store CC details received via the online booking engine automatically. This is enabled by choosing “Sirvoy Vault” in the drop-down list of your “Card payments” settings. ##### Governing law This Agreement will be exclusively governed by and construed in accordance with the laws of the Republic of Ireland. ##### Jurisdiction Any disputes arising out or in connection with this Agreement will exclusively be submitted to and dealt with by the Courts in the Republic of Ireland. ### Privacy policy Source: https://sirvoy.com/privacy-policy #### Privacy policy **Effective from: August 14, 2025** Sirvoy Limited, a company registered in the Republic of Ireland (“Sirvoy,” “We,” “Us,” or “Our”), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information through Sirvoy’s website ([sirvoy.com](https://sirvoy.com/)), our booking/booking system (the “System”), mobile applications, and other related products and services (collectively, “Online Services”). This policy also outlines your choices regarding your personal information and how you can access and update it. By using Sirvoy’s Online Services, you accept the terms of this Privacy Policy. If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at [dpo@sirvoy.com](mailto:dpo@sirvoy.com). For purposes of data protection laws, specifically the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018, Sirvoy Limited, registered in the Republic of Ireland and is the data controller responsible for your information when we determine the purposes and means of processing. Whenever Sirvoy acts on behalf of a hotel or similar entity using our System, that entity shall be the data controller, and Sirvoy shall be the data processor. In such cases, this policy applies where relevant to Sirvoy’s role as data processor, and you should contact the relevant hotel/entity for queries about their data processing practices. ##### What information we collect We only collect information about you if we have a legitimate reason to do so, for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: if and when you provide information to us, automatically through operating our services, and from outside sources. ###### Information you provide to us We collect information that you directly provide to us. The amount and type of information depend on the context and how we use the information. * **Basic account information:** When you register for our Services (including free trials) or contact us, you may provide information such as your name, email address, physical address, and phone number. Your phone number is collected for onboarding support and assistance with system setup. * **Transaction and billing information:** If you purchase paid Services, you will provide additional personal and payment information required to process the transaction, such as your name, credit card information (number, expiration date, verification code), and contact details. * **Communications with us:** You may provide us with information when you respond to our emails, communicate with us via telephone, or engage with our customer support. In the regular course of our business, Sirvoy may monitor and record phone conversations or email communications between you and Sirvoy employees for training and quality assurance purposes. * **Surveys and testimonials:** We may provide opportunities to participate in surveys to measure customer satisfaction, or collect testimonials and reviews from satisfied customers. If you participate, we may request certain personally identifiable information. We will obtain your explicit consent before displaying your testimonial in any format, for example text, audio, or video. ###### Information we collect automatically We also collect certain information automatically when you use our Online Services. * **Usage information:** We collect information about your usage of our Services, including what happens when you use them. This information helps us provide our Services, understand user interaction, and improve our offerings. * **Traffic data:** Sirvoy or its third-party service providers may collect visitor data such as IP addresses, browser settings, internet service provider (ISP) information, referring/exit pages, operating systems, date/time stamps, and clickstream data (“Traffic Data”). We use Traffic Data to compile statistics about website usage, diagnose server problems, administer our site, and display content according to your preferences. * **Location information:** When you use the Online Services, we may collect general location information (such as general location inferred from an IP address). * **Information from cookies & other technologies:** Sirvoy uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and deliver targeted ads. ###### Information from cookies & other technologies Sirvoy uses cookies and other technologies like pixel tags (web beacons) to help us identify and track visitors, usage, and access preferences for our Services. Pixel tags are small blocks of code placed on websites and e-mails. These technologies also help us track and understand email campaign effectiveness and deliver targeted ads. The use of tracking technologies by our service providers, technology partners, or other third-party assets (such as social media links) on the site is not covered by this Privacy Policy. We do not have access to or control over these technologies. ###### Information we collect from other sources We may also obtain information about you from other sources. For example, if you connect to our website, we may receive aggregated information from Google Analytics. The information we receive depends on the services you authorize in your browser and any available options. We may also get information from third-party services about individuals who are not yet our customers, which we may use for marketing and advertising purposes. ##### How we use information We only process your personal data when we have a clear legal ground under the EU GDPR, specifically the bases listed in Articles 6(1)(a)–(f) (and Article 9 for special-category data). We use information about you for the following purposes: * **To provide our services:** To set up and maintain your account, process payments, facilitate bookings (where Sirvoy acts as processor), and deliver the core functionality of the Sirvoy System. * **To further develop and improve our services:** By analyzing trends, monitoring user interaction, and adding new features that benefit our users. * **To ensure security and prevent fraud:** To monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Sirvoy and others. * **To communicate with you:** To send you updates, obtain feedback, keep you informed about Sirvoy and our products, and communicate offers and promotions that we think will be of interest to you. This includes service-related communications such as account management messages, system updates, and reactivation campaigns for expired trial accounts. * **To personalize your experience:** To provide content recommendations, display dynamic content on our website based on your interactions, and serve relevant advertisements based on your preferences and usage patterns. * **To facilitate transactions:** To facilitate your transactions with our third-party payment processors. * **To comply with legal obligations:** To meet our legal and regulatory requirements or as otherwise permitted by law. * **To enforce our legal terms:** To ensure compliance with our Terms & Conditions and prevent abuse or misuse of our Services. We may combine information collected through the Online Services with information obtained from other sources. We may also aggregate and/or de-identify information to limit or prevent identification of any particular user or device, which may then be used for any purpose, including research and marketing. ##### How we share information We **do not sell our users’ private personal information**. We share information about you in the limited circumstances outlined below and with appropriate safeguards on your privacy: * **Subsidiaries, employees, and independent contractors:** We may disclose information to our subsidiaries, employees, and independent contractors who need to know the information to help us provide our Services or process information on our behalf. They are required to follow this Privacy Policy. We rely on our legitimate interest in operating the platform (GDPR Art 6 (1)(f)), and access is controlled through role-based permissions. * **Third-party vendors/service providers:** We may share information with third-party vendors who provide services to us, such as payment providers, analytics providers, and marketing partners. These companies require information to perform their functions and are required to agree to privacy commitments. A list of our sub-processors is available on Sirvoy’s website. * **As required by law:** We may disclose information in response to a subpoena, court order, or other governmental request. (Art 6 (1)(c)) * **To protect rights and property:** We may disclose information when we believe in good faith that it is reasonably necessary to protect the property or rights of Sirvoy, third parties, or the public at large. * **Business transfers:** In the event of a merger, sale of company assets, or acquisition of all or a portion of our business, user information would likely be one of the transferred assets. This Privacy Policy would continue to apply to your information. * **With your consent/direction:** We may share and disclose information with your explicit consent or at your direction. For example, if you authorize us to share your information with third parties (e.g., social media services).(Art 6 (1)(a)) * **Aggregated and de-identified information:** We may share information that has been aggregated or reasonably de-identified, so it cannot reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services. * **Published support requests:** If you send us a support request or feedback, we reserve the right to publish it to help clarify or respond to your request, or to support other users. * **Publicly shared information:** Information you consent to make public (e.g., public profile, posts, comments on other websites using our services) is disclosed publicly and may be indexed by search engines or used by third parties. ##### Cookies and similar technologies Sirvoy uses cookies and other technologies for various purposes, including website functionality, security, performance analysis, and advertising. By using the Sirvoy website, you agree to the use of cookies and similar technologies in accordance with your consent preferences set via our cookie consent modal. * **Necessary cookies** * **Description:** These cookies are essential for our website to operate correctly. They enable functions like page navigation, security, and remembering your cookie consent choices. * **Purpose:** Website operation, security, user authentication. * **Legal basis:** Legitimate Interests (strictly necessary for providing the requested service) \[GDPR Art. 6(1)(f)\]. * **Duration:** Typically session-based or up to 6 months (for consent preference). * **Analytics cookies** * **Description:** These cookies allow us to count visits and traffic sources to measure and improve site performance and understand how users interact with our Services. * **Purpose:** Website analytics, performance monitoring, service improvement. * **Legal basis:** Explicit Consent \[GDPR Art. 6(1)(a); ePrivacy Directive Art. 5(3)\]. * **Duration:** Up to 13 months. * **Advertisement cookies** * **Description:** These cookies collect information on user behaviors and interests to deliver targeted advertisements. Our advertising partners may use them to build a profile of your interests. * **Purpose:** Personalized advertising, retargeting, campaign measurement. * **Legal basis:** Explicit Consent \[GDPR Art. 6(1)(a); ePrivacy Directive Art. 5(3)\]. * **Duration:** Up to 90 days. * **Performance cookies** * **Description:** These cookies help provide enhanced functionality and personalization, such as remembering your preferences and settings. * **Purpose:** Enhanced website functionality and user experience. * **Legal basis:** Explicit Consent \[GDPR Art. 6(1)(a); ePrivacy Directive Art. 5(3)\]. * **Duration:** Up to 12 months. ###### Managing your cookie preferences You can manage your cookie preferences at any time by clicking on the “Cookie Settings” link typically found in the footer of our website. This will re-open the cookie consent modal, allowing you to change your choices. You can also usually set your browser to remove or reject browser cookies. However, please note that if you reject cookies, certain features of Sirvoy’s websites may not function properly. Sirvoy does not currently respond to “do not track” signals across all of our Services. However, we respond to and abide by opt-out preference signals sent through the Global Privacy Control (GPC). Any opt-out preferences you have exercised through GPC will only apply to the specific device/browser on which you made them. For more information on GPC, see [www.globalprivacycontrol.org](http://www.globalprivacycontrol.org/). ##### Legal basis for the retention and processing of personal data (EEA, Switzerland, and UK individuals) Our legal grounds for processing your information are as follows: 1. **Contractual necessity (Article 6(1)(b) GDPR):** Personal data is processed as necessary to fulfill our contractual obligations to our clients. Sirvoy relies on this legal ground when it acts as the data controller and the processing of personal data is strictly required to perform a contract with you or to take steps at your request before entering into that contract. In practice, this means we process your data to create and maintain your Sirvoy user account, facilitate payment transactions you have authorised, and provide any onboarding support you request during a free-trial period. When Sirvoy processes guest or booking data solely on behalf of a hotel or similar entity using our system, that entity is the data controller and determines the lawful basis under Article 6; in those circumstances Sirvoy acts exclusively as a data processor, handling your personal data only in accordance with the controller’s documented instructions and the requirements of Article 28 GDPR. 2. **Consent (Article 6(1)(a) GDPR & e-privacy directive):** We rely on your freely given, specific, informed and unambiguous consent for certain processing activities. This includes the use of analytics, advertising and performance cookies; sending promotional emails; personalised advertising (including retargeting and look-alike audiences); and WhatsApp marketing or profiling. Where we process special-category data, we will obtain your explicit consent. You may withdraw your consent at any time via the “unsubscribe” link in any promotional message, by updating your cookie settings in our website footer, or by emailing [dpo@sirvoy.com](mailto:dpo@sirvoy.com) without affecting the lawfulness of any processing carried out before withdrawal 3. **Legitimate** **interests (Article 6(1)(f) GDPR):** We process personal data to further our legitimate interests in commercial activities, provided these interests are not overridden by your fundamental rights and freedoms. This includes: * Operating our business and the Online Services. * Providing security for our websites, products, software, or applications. * Improving our services and developing new features. * Sending service-related communications, such as account management messages and reactivation campaigns for expired trial clients, as this is related to a service you initiated and expect updates on. * Receiving payments and preventing fraud. * Knowing the customer to whom we are providing the Online Services. * Using phone numbers for direct onboarding support and system setup during trials, as this ensures successful trial usage and client satisfaction. 4. **Legal obligation (Article 6(1)(c) GDPR):** Certain personal data must be processed and retained to comply with legal and regulatory obligations, such as financial record-keeping, reporting requirements, or responding to lawful requests from public authorities. ##### Your rights You have several choices available when it comes to information about you. Residents of the European Economic Area (“EEA”), Switzerland, and the UK can exercise certain data subject rights available to them under applicable data protection laws. Where such rights apply, we will comply with requests to exercise these rights in accordance with applicable law. Please note that certain information may be exempt from such requests in some circumstances if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. If these rights apply to you, they may permit you to request that we: * **Right to information:** Request information about the collection and use of your personal data. * **Right of access:** Request to access a copy of the personal data we hold about you. * **Right to rectification:** Request to correct inaccurate or incomplete personal data we maintain about you. * **Right to erasure (Right to be forgotten):** Request the deletion of certain information we hold about you, unless retention is required by law or other legitimate reasons. * **Right to restriction of processing:** Request to restrict the way that we process and disclose certain of your information. * **Right to data portability:** Request the transfer of your information to a third-party provider of services. * **Right to object:** Object to the processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes (including profiling). * **Right to withdraw consent:** Where Sirvoy is processing your personal data based on your consent, you are entitled to withdraw that consent at any time, subject to applicable law. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. For more information on how to exercise these rights, please contact our Data Protection Officer at [dpo@sirvoy.com](mailto:dpo@sirvoy.com). If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached. In instances where we process personal information on behalf of our customer (e.g., when a hotel uses our System), rights requests should be directed to the relevant customer (the hotel). Any request sent directly to us that pertains to information collected on behalf of a customer will be forwarded to that customer. ##### Data retention periods Sirvoy is committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. We adhere to the principle of data minimization, ensuring that only the necessary amount of personal data is collected and processed. Once the retention period expires, personal data will be securely deleted or anonymized to prevent unauthorized access and ensure compliance with GDPR. * **Customer account information:** We retain your account data for as long as your account is active and for **2 years after your last interaction** to resolve disputes and manage our relationship, in line with our legitimate interests \[Data retention, Customer Services Department\]. * **Financial and transaction data:** Invoices, billing information, and transaction records are retained for **6 years** plus the current year, as required by Irish company and tax law \[Data retention, Finance Department\]. * **Marketing data:** Information used for marketing purposes is retained for **24 months** following your last interaction with us, unless you withdraw your consent sooner \[Data retention, Marketing Department\]. * **Credit card information:** Credit card details processed for bookings are deleted **30 days after the guest’s check-out date**. ##### International data transfers We store most personal data on servers in **Ireland** and elsewhere in the **EEA**. Some service providers may access or process personal data in **third countries**—including the **United States** and **Japan**—for purposes such as support, reliability, analytics and, where you **consent**, **advertising/retargeting**. Where the recipient is **EU-U.S. Data Privacy Framework**\-certified, we rely on that adequacy decision. For **Japan**, we rely on the EU’s **adequacy decision**. In other cases, we use the European Commission’s **Standard Contractual Clauses**, supported by **transfer impact assessments** and supplementary measures (e.g., encryption and strict access controls). Our current vendors and their locations are listed on our **Sub-processors/Vendors** page, and you can request a copy of the relevant safeguards. We review our transfer mechanisms regularly and only permit processing outside the EEA (and, where relevant, the UK and Switzerland) where an adequate level of protection or appropriate safeguards are in place. ##### Data we process on behalf of our customers We receive information from and on behalf of our customers when they use our Online Services. Because of the nature of the services, this information may contain any type of personal identifiable information, including Contact Data, Financial Data, Identity Data, and other sensitive information necessary to generate legal documents or manage bookings. We process such data only in accordance with our customers’ instructions. For such data, the customer is the “data controller” (for purposes of GDPR) and is responsible for most aspects of the processing of the personal information. If you have any questions or concerns about how your personal information is processed in these cases, including how to exercise your rights as a data subject, please contact the customer directly. If we receive any rights requests concerning instances where we act as data processor, we will forward your query to the relevant customer. Sirvoy is authorized to act as the “data processor” of personal data on behalf of the customer, who will be the “data controller” of such data. The customer may request a data processing agreement (DPA) from Sirvoy to supplement these terms and conditions. We may also collect the information of third-party individuals on behalf of our customers (e.g., guests whose payments are recorded or put through using Sirvoy’s platform). Sirvoy primarily uses this information for the purpose of administering and improving its services for our customers. ##### Third-party websites Our Website may contain links to third-party websites. These links are provided solely as a convenience to you. Sirvoy has no control over the legal documents and privacy practices of third-party websites; as such, you access any such third-party websites at your own risk. This Privacy Policy applies only to Sirvoy Online Services and not to other websites accessible from Sirvoy or that you use to access Sirvoy. It is your responsibility to review the privacy policies of non-Sirvoy websites. ##### Policy changes Although most changes are likely to be minor, Sirvoy may change its Privacy Policy from time to time. Sirvoy encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make any material changes to the ways we collect, use or share your personal data, we will notify you in advance by email or in-app notice or and, where those changes affect processing that relies on your consent, we will ask you to review and actively re-confirm your choices before those changes take effect. ##### Data protection officer (DPO) contact information Sirvoy Limited has appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws and to handle any queries or concerns you may have regarding your personal data. You can contact our DPO at: **Email:** [dpo@sirvoy.com](mailto:dpo@sirvoy.com) Our DPO is responsible for ensuring that your personal data is processed in compliance with applicable data protection laws, including GDPR. Should you have any questions about this privacy policy or the way your personal data is handled, please reach out to our DPO using the contact information provided above. ##### Translations This Privacy Policy has been originally drafted in English. Any translations into other languages are provided for convenience only. In the event of any inconsistency or ambiguity between a translated version and the English version, the English version shall prevail. ### Terms and conditions Source: https://sirvoy.com/terms-conditions #### Terms & conditions **Effective from November 18, 2024** ##### Parties and account ownership Sirvoy booking/booking system (hereinafter called “the system”) is a service provided by Sirvoy Limited (hereinafter called “Sirvoy”), a company registered in the Republic of Ireland. The subscription holder and account owner (hereinafter called “the client/customer”) is the person whose email and contact information were originally used to sign up. If the person signed up on behalf of an employer, then the employer shall be the account owner. In the event of a dispute regarding account ownership, Sirvoy reserves the right to request documentation to determine or confirm account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government-issued photo ID, the last four digits of the credit card on file, etc. Sirvoy retains the right, in its sole judgment, to determine rightful account ownership, to transfer an account to the rightful owner, or to temporarily disable an account until resolution has been determined. ##### Approval of terms and conditions The customer approves the terms and conditions during registration by checking the box in the registration form on the Sirvoy website. Sirvoy may occasionally adjust the terms and conditions. We will notify you at least 30 days in advance of changes. If you do not wish to continue using Sirvoy services due to changes in our terms and conditions you will have an option to withdraw from the contract without penalty. ##### Scope and use The subscription gives the customer the right to use the Sirvoy system. Sirvoy is committed to keeping your data safe and our system free from fraud and abuse. Therefore the subscription cannot be used by others or for data processing for others. The maximum allowed number of bookable objects and any other indicated limitations must not be exceeded. The customer is only entitled to use the system for the intended purposes. In case of abuse or misuse, the subscription may be terminated, but only after providing prior notice to the customer, and the customer may be held liable for any loss or damage suffered by Sirvoy as a consequence thereof. Examples of abuse would include but not limited to sending emails and texts from the Sirvoy system for unintended purposes and wilful non-payment. ##### Terms of payment and invoicing Billing is processed every month. Fixed charges and variable costs are deducted from the customer’s account balance. The account of the Customer with Sirvoy will be locked if the account balance is negative for more than 20 days. If payment has still not been received by Sirvoy within 60 days Sirvoy retains the right to terminate the account. Payment reminders will be displayed after login and/or sent to the customer by email before accounts are locked and/or terminated. ##### Duration and termination We understand that sometimes circumstances change, and you may need to reconsider your purchase. To ensure customer satisfaction, we offer a 14-day change of mind period for eligible purchases which is in accordance with EU Directives and Irish law. You will be eligible for a refund if you have purchased our subscription service and wish to cancel within 14 days of the first payment. However, if the customer has previously used our free 14-day trial service without the requirement to provide credit card details and then proceeds to purchase the subscription, the customer will not be entitled to a refund. This exclusion applies as the customer has already had the opportunity to evaluate the service during the trial period. To request a refund within the 14-day change of mind period, please contact our customer support team and provide the necessary information regarding your purchase. Refunds will normally be issued using the same payment method you used for the purchase unless otherwise agreed upon. If a customer has violated our terms of service or engaged in abusive or fraudulent activities, eligibility for a refund may be forfeited. As mentioned under the “Terms of Payment” section, a customer may use the Sirvoy system as long as their account balance remains positive. We may terminate the account if the account balance remains negative for a period of 60 days, or upon the customer’s request before the 60-day period has been completed. ##### Customer data The customer owns and may use the data as the customer sees fit. Reservations will remain in the system at least 18 months from check-out date, but may thereafter be erased unless already erased by the customer. On termination of the subscription, the customer can export his/her/its data via the export function. The customer data will be deleted 1 year after the termination of the subscription or earlier at the request of the customer and Sirvoy will not be obligated to store any customer data thereafter. The customer hereby agrees and consents to its data, if necessary, being processed by agents, sub-processors, and sub-contractors appointed/engaged by Sirvoy. A [list of sub-processors](https://sirvoy.com/list-of-sub-processors/) is available on Sirvoy’s website. To ensure the privacy and security of guests whose payments are recorded or put through using Sirvoy’s platform, we hereby inform all guests of our clients, that any credit card numbers submitted for booking transactions, will be securely maintained only for the necessary period to facilitate and confirm your payment. Consistent with our dedication to your data protection and in strict compliance with global data privacy regulations, all such card details will be irrevocably deleted from our systems 30 days after check-out date. This policy is enforced to safeguard your personal information against unauthorized access and to assure our users of our commitment to their privacy and security. ##### Operational stability Sirvoy aims for the highest possible operational stability but is not responsible for any interruptions due to factors beyond Sirvoy’s control. Such interruptions include, but are not limited to power failure, failure of equipment and connections, and other like interruptions. ##### Maintenance and system changes To provide the best service possible, Sirvoy may occasionally adjust or update the system. In such cases, it may be necessary to temporarily shut down the system access. Sirvoy has the right to update and improve the system and also change functionality, as long as a basic service is maintained, i.e. registration and management of reservations. ##### Pricing Sirvoy will announce any price increases at least 2 months in advance of such increase, except for those that may be required arising as a consequence of price inflation, exchange rate volatility, third-party price increases, or other factors reasonably beyond Sirvoy’s control which leads to increases in costs or prices incurred by Sirvoy. New functionality such as additional modules or features can be priced separately. ##### Rights The system is copyrighted and owned in full by Sirvoy. Sirvoy may at any time transfer its rights and obligations to third parties, provided that the third parties will continue to maintain the system according to these terms and conditions. ##### Rights to intellectual property All patents, brand copyrights, design rights, get ups, logos, product names trademarks, service marks, trade secrets, know-how, database rights, and other rights in the nature of intellectual property rights (whether registered or unregistered) and all applications for the same, anywhere in the world which shall be provided by Sirvoy arising out of or in connection with the supply of the system shall be the property of the respective owners thereof. ##### Obligations of the customer The customer has complete and full responsibility of the individual transactions and agreements entered into and managed through the system. The customer is responsible at all times for verifying that the information recorded or displayed in the system is correct. The customer must not act in a manner that adversely affects others’ ability to use the system, and the customer must not register offensive or misleading information. The customer acknowledges that, to the extent permitted by applicable law, his/her/its sole and exclusive remedy for any problems or dissatisfaction with the system, the third-party applications, or the third-party application content is to stop using the system, the third-party applications, or the third-party application content. ##### Obligations of sirvoy Sirvoy endeavors to provide the best service possible, but the customer understands and acknowledges that the system is provided “AS IS” without express or implied warranty or condition of any kind. The customer uses the system at his/her/its own risk. Sirvoy does not warrant, endorse, guarantee, or assume responsibility for any third-party applications, third-party application content, user content, or any other product or service advertised or offered by a third-party on or through Sirvoy’s system or any hyperlinked website. The customer understands and acknowledges that Sirvoy is not responsible or liable for any transaction between the customer and third-party providers of third-party applications or products or services advertised on or through Sirvoy’s system. ##### Respectful communication policy **(a)** Commitment to Respectful Communication Sirvoy is dedicated to providing a professional, respectful, and safe environment for both our customers and staff. We believe in the power of courteous and constructive communication to resolve issues and enhance our services. **(b)** Scope of Respectful Communication Policy This clause applies to all forms of communication between customers and Sirvoy’s customer service representatives, including but not limited to, phone calls, emails, chat messages, and social media interactions. **(c)** Prohibited Behavior The following behaviors are considered abusive and are strictly prohibited when interacting with our customer service representatives: * Use of offensive, derogatory, or discriminatory language based on race, gender, religion, nationality, sexual orientation, age, or disability. * Threats of violence, intimidation, or harassment in any form. * Persistent and unreasonable demands or complaints not aligned with Sirvoy’s services or policies. * Repeatedly interrupting or refusing to cooperate with guidance or instructions from customer service representatives. **(d)** Consequences of Abusive Behavior If a customer engages in abusive behavior as outlined above, Sirvoy will take the following actions: * First Instance: The customer will receive a written warning via email, outlining the nature of the abusive behavior and requesting that it cease immediately. * Second Instance: Should abusive behavior persist following the initial warning, the customer will receive a final written warning, indicating that continued abuse may result in the termination of their subscription or service agreement. * Termination: If abusive behavior continues after two warnings, Sirvoy reserves the right to terminate the customer’s subscription or service agreement immediately, without further notice. In cases of severe abuse, Sirvoy may terminate the service immediately, without prior warnings. **(e)** Appeal Process Customers subject to service termination due to abusive behavior may appeal the decision within 30 days by contacting the Designated Appeal Contact Person at [legal@sirvoy.com](mailto:legal@sirvoy.com). Sirvoy will review the appeal, considering any additional information provided, and make a final determination. If no appeal is made within 30 days of the termination of service notification by the client to Sirvoy, all data system data will be deleted. If the client wishes in the future to use Sirvoy’s software the data from their previous account will have been deleted and will be irretrievable. **(f)** Reinstatement At Sirvoys’s discretion, and following a review of the customer’s appeal or after a cooling-off period not longer than 30 days, the decision to terminate services may be reversed. Any decision to reinstate services will be communicated to the customer in writing. ##### Disclaimer Sirvoy will not be liable for direct damages actually suffered, paid, or incurred by the customer in respect of the services offered by it herein. Neither Sirvoy nor any of its officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the Sirvoy system and its contents will be liable for: **(i)** any punitive, special, indirect, or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim; **(ii)** any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the third-party provider as made available on the Sirvoy system; **(iii)** the services rendered or the products offered by the third-party provider or other business partners; **(iv)** any (direct, indirect, consequential, or punitive) damages, losses or costs suffered, incurred or paid by the customer pursuant to or arising out of or in connection with the use, inability to use or delay of the Sirvoy system; or **(v)** any personal injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses or costs suffered, incurred or paid by the customer, whether due to acts, errors, breaches, negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to a third-party provider or any of Sirvoy’s other business partners (including any of their respective employees, directors, officers, agents, representatives, subcontractors or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the Sirvoy system, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond the control of Sirvoy. Sirvoy is not responsible and disclaims any liability for the use, validity, quality, suitability, fitness and due disclosure of the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined or consummated from the customer (e.g. hotel, motel, apartment, bed & breakfast), attractions (e.g. (theme) parks, museums, sightseeing tours), transportation provider (e.g. car rentals, cruises, rail, airport rides, coach tours, transfers), tour operators, travel insurances and any other travel or related product or service as from time to time available for a reservation (“the reservation”) and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. The customer acknowledges and agrees that it is solely responsible and assumes all responsibility and liability in respect of any reservation (including any warranties and representations made by the customer). Sirvoy is not a (re)seller. Complaints or claims in respect of any reservation (including related to the offered (special/promotion) price, policy, or specific requests made) are to be dealt with by the customer. Sirvoy is not responsible for and disclaims any liability in respect of such complaints, claims, and product liabilities. Whether or not the customer has charged for the reservation, the customer agrees and acknowledges that it is at all times responsible for the collection, withholding, remittance, and payment of the applicable taxes due on the total amount of the reservation price or fee to the relevant tax authorities. Sirvoy is not liable or responsible for the remittance, collection, withholding, or payment of the relevant taxes due on the reservation price or fee to the relevant tax authorities. Sirvoy does not act as the merchant of record for any product or service. The customer acknowledges the difficulties inherent in the use of the internet, in particular, varying speeds and congestion in the network can cause interruptions and difficulties in accessing a website. Sirvoy excludes any and all liability which is related to any (temporary scheduled or unscheduled) and/or partial or wholly breakdown or downtime (for maintenance, updates, or otherwise of the website and/or the Sirvoy system.) ##### Usage of Sirvoy’s Channel Manager The customer is responsible at all times to verify that room types are mapped correctly and that bookings, rates, and availability are updated correctly to and from booking channels. Sirvoy is not responsible for any loss of income or costs incurred by incorrect information being published to booking channels. The customer understands that there is an inevitable risk of overbooking if a certain room is offered through multiple booking channels simultaneously and the customer accepts full responsibility for any loss or damage arising out of or as a result of such overbookings. Any overbookings or issues must promptly be handled and solved by the customer in cooperation with the booking channel. ##### Credit card information and payments Sirvoy facilitates payment processing through third-party payment processors. Sirvoy never acts nor operates as the merchant of record. Sirvoy is not liable or responsible for any (authorized, (allegedly) unauthorized, or wrong) charges by the customer or for any amount for any valid or authorized charge, including prepaid rates, no-shows, and chargeable cancellations. ##### Third-party anti-money laundering directive compliance Sirvoy customers utilizing third-party physical payment terminals, such as Stripe, within our hotel booking software and who are registered in the EEA or EU are obligated to adhere to European Anti-Money Laundering Directives. (If a customer’s organization is registered or operates outside the EU/EEA area, it is expected they follow relevant national and international anti-money laundering legislation). This particularly pertains to the alignment of payment terminal registration with the jurisdiction where payments are received. Users are solely responsible for comprehending and adhering to these directives and the associated obligations of the payment service provider. It is expected that Sirvoy customers using third-party pay terminals register their payment terminals with their local financial intelligence unit or other relevant national body, and comply with anti-money laundering (AML) requirements. Non-compliance may result in legal consequences and termination of services by the third-party payment terminal provider. By agreeing to these terms, Sirvoy customers affirm their commitment to transparent and responsible financial practices. ##### Privacy and data protection Sirvoy has taken all reasonable precautions necessary to prevent the destruction, loss or access and abuse of system information by any unauthorized third party. Sirvoy processes customer data for the customer alone and not for its own, non-relevant purposes. Sirvoy keeps all customer data confidential and will only disclose information about the customer to a third party if it is relevant to the service being provided through this agreement. Sirvoy will contact the customer with critical information related to the customer’s account when needed. Any personal data collected will be processed in a fair, legal, transparent manner and in accordance with the General Data Protection Regulation EU 2016/679 (“GDPR”) and the Data Protection Act 2018\. GDPR-compliant third-party services may be used for data processing. Sirvoy is authorized to act as the “data processor” of personal data in behalf of the customer, who will be the “data controller” of such data. The customer may request a data processing agreement (DPA) from Sirvoy, to supplement these terms and conditions. The customer is also referred to the privacy policy of Sirvoy Limited on its website in this connection. The customer must handle and process personal data and guest information according to applicable privacy and data protection regulations, such as the GDPR. The customer is responsible for obtaining consent for any processing of personal data, email communications, and similar processing. The customer must honor any requests to share, modify, or delete a person’s data, e.g. by deleting booking history data, etc. Sirvoy will not unnecessarily store any data once it has been deleted by the customer. ##### Disputes These terms and conditions and the provision of Sirvoy’s services will be governed by and construed in accordance with the law of the Republic of Ireland. Any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent Courts in Dublin, the Republic of Ireland. The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and the customer cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail, and be conclusive. If any provision of these terms and conditions is or becomes invalid, unenforceable, or non-binding, the customer shall remain bound by all other provisions hereof. In such an event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law and the customer shall at least agree to accept a similar effect as the invalid, unenforceable, or non-binding provision, given the contents and purpose of these terms and conditions.