The Sirvoy hospitality blog

Two faster ways to log in to Sirvoy: passkeys and authenticator codes

Mon, 20 Jul 2026 00:00:00 GMT

Sirvoy now has two new ways to sign in: a passkey, and codes from an authenticator app. Both are quicker and safer than waiting on a login text, and both are ready for you now.

7 easy ways to encourage more positive guest reviews

Thu, 09 Jul 2026 00:00:00 GMT

A guest waves goodbye as they check out and tells you it was one of the best stays they've had in years. You float for the rest of the morning. Then you check your listing that evening, hoping to see those exact words for the world to read. Nothing. Not because they didn't mean it. They just got home, unpacked, started a load of laundry …

Why direct guests actually show up

Tue, 16 Jun 2026 00:00:00 GMT

Picture two bookings for the same room type, the same week. One came through a big travel site. The other came through your own website. On paper they look identical. In practice, they behave very differently. We looked across millions of bookings from independent properties to see how each one plays out. The clearest pattern wasn’t about price. It was about who shows up.

Booking Engine 4 is coming: a modern direct-booking experience

Wed, 03 Jun 2026 00:00:00 GMT

We’ve got news. For a while now, behind the scenes, the team has been sketching, prototyping and putting a lot of careful work into something we’re excited to share. Today’s the day. Meet Booking Engine 4, or BE4 for short: a modern direct-booking experience, redesigned and built for the way guests book today. From phone

You asked, we listened — Sirvoy POS is on the way

Wed, 20 May 2026 00:00:00 GMT

For 18 years, we’ve worked on one simple thing: making it easier to run your property. The more we’ve made easier, the clearer one stubborn pain has become: the gap between Sirvoy and whatever you use for restaurant, café, breakfast, bar or gift shop sales. That’s why later this year, we’re rolling out Sirvoy POS

Sirvoy product update: what’s new from Q4 2025

Tue, 17 Mar 2026 00:00:00 GMT

Q4 was a strong finish to a great year. We released multi-property connections, refreshed some of your most-used pages, and made everyday tasks like logging in and exporting payments smoother. Here’s what’s new: Multiple property connection (MPC) You can now connect multiple properties to a single channel account for Booking.com, Expedia, and Agoda. No more

What being stranded in Dubai taught us about hospitality

Tue, 10 Mar 2026 00:00:00 GMT

Our Chief Customer Officer stood on his hotel balcony in Dubai, watching missiles streak across the night sky while his family slept inside. Seconds later, sirens sent everyone scrambling from their beds to huddle in stairways and basements, waiting for hours in the middle of the night for the all-clear. Our team eventually made it

6 AI trends hotels should pay attention to in 2026

Wed, 25 Feb 2026 00:00:00 GMT

Let’s start with the obvious. AI is everywhere right now. Over the past couple of years, it has become a constant talking point in hospitality, often without clearly showing how it fits into the day-to-day reality of running a hotel. But 2026 feels different. Guests are already using AI to find places to stay, compare

Marketing for hotels is hard. Google’s Pomelli AI makes it easier

Thu, 22 Jan 2026 00:00:00 GMT

Has marketing for your hotel or B&B been sitting on your to-do list for a while? You know it matters, you have ideas, but it’s the task that keeps getting pushed to “later.” If marketing isn’t your strongest area, you’re not alone. Time is usually the real challenge. That’s why we keep an eye on

A simpler and free way to manage your stay is here

Tue, 13 Jan 2026 00:00:00 GMT

Running a small property should feel exciting, not overwhelming. If you have a one unit stay or tiny rental, you’ve probably felt that tug of war between doing everything manually and signing up for a property management system that feels too big or too expensive. It’s a lot to handle on your own, especially when

The hidden costs of managing multiple properties (and how to avoid them)

Mon, 22 Dec 2025 00:00:00 GMT

Multi-tasking often feels productive, but splitting our focus always comes at a cost. In hospitality, the effect is even stronger when every property has its own login and channel ID to manage. For many hosts, this constant switching between accounts becomes routine. But it quietly eats away at time, energy and accuracy. Double bookings, missed

Sirvoy product update: what’s new from Q3 2025

Fri, 28 Nov 2025 00:00:00 GMT

Q3 was peak season for many of you, and a quieter stretch for us behind the scenes. Even with lots of our team taking some well-earned time off, we’re happy to have a strong list of updates to make Sirvoy work better for you and your guests. From self check-ins to smarter refunds (plus a

Why self check-in is changing the way small hotels welcome guests

Thu, 06 Nov 2025 00:00:00 GMT

Guests don’t travel the way they used to. They book from the road, arrive later than planned, and still expect everything to be ready when they walk through the door. For small hotels, that used to mean longer hours, missed dinners, and a lot of waiting around. Now it means something better for you and

A welcoming new front door for Sirvoy

Tue, 09 Sep 2025 00:00:00 GMT

Have you heard the news? We’ve been quietly working away, and now we’re excited to finally share it: the brand new Sirvoy website is live! 🎉 Sirvoy has always been about genuine hospitality. Back in 2008, when Birgitta Persson opened her hostel, her sons Mats, Ola and John built the first version of Sirvoy to

Sirvoy product update: What’s new from Q2 2025

Thu, 28 Aug 2025 00:00:00 GMT

From simplifying invoicing to adding more control over Booking.com settings, our team was busy working on small and not-so-small improvements during Q2 2025. You’ll find updates across payments, design, channels, and security—plus some peeks at what’s on the horizon. Payments & invoicing: more options, more control We focused on practical changes to give you better

A hotelier’s guide to: understanding revenue metrics

Tue, 03 Jun 2025 00:00:00 GMT

We understand that as a hotelier, your day is packed. From managing bookings to making sure guests are happy, you’re going to feel like you’re doing a million things at once. But what if you could take some of the guesswork out of your decisions? That’s where hotel metrics come in. These numbers don’t just sit pretty

Sirvoy + Booking.com: Three new features to make your work easier

Wed, 14 May 2025 00:00:00 GMT

If you list your property on Booking.com, you know how important it is to keep things running smoothly between your booking platform and your hospitality management system. That’s why Sirvoy is rolling out three new updates that give you more control, save time, and help ensure your numbers are always accurate. 1. Taxes & fees?

Honored to be recognized as the #1 PMS by Hotelminder

Thu, 08 May 2025 00:00:00 GMT

We’re excited to share that Sirvoy has been named the #1 Property Management System by Hotelminder of 2025! Being recognized alongside other great names in the industry is an honor – but what does this mean for you? Let’s explore why Sirvoy could be the right fit for your property. What sets Sirvoy apart Sirvoy stands out

Sirvoy feature updates – March 2025

Mon, 14 Apr 2025 00:00:00 GMT

March was a busy one, and it brought some exciting improvements—especially when it comes to managing guest relationships. The Guest Relationship (CRM) Tools beta has been getting steady upgrades, thanks to your feedback. We’ve also added a few smaller features, made performance tweaks behind the scenes, and started laying the foundation for some things we’re

Want more repeat guests? Here’s how guest relationship tools can help

Fri, 04 Apr 2025 00:00:00 GMT

Knock knock! “Who’s there?” “Bob!” “Bob who?” “…Bob, your guest who has stayed here five times this year.” Awkward. Bob remembers your hotel. He remembers the view from his favorite room, how your staff made him feel at home, and that incredible breakfast he had during his last stay. But do you, erm, know who