Make a Booking Anonymous

You can remove personal data from a booking and make it anonymous at the guest’s request. 1) Open the particular …

The “Storing Card Details Securely” feature

The “Storing Card Details Securely” feature lets you store credit card details safely in bookings, with two-factor authentication, and a …

Allow guests to pay the remaining balance

You can request that guests pay either the remaining or the full balance, or add their credit card details, via …

Change First Day of Week to Sunday

You can change first day of week to Sunday in the calendar under “Settings > Your account > Localization > …

How to Add Credit Card Details to a Booking Made From Front End?

The Stripe solution lets you store and later charge CC details, both from online bookings made by your guests, or …

Create a Booking in Frontdesk

To create a booking for a walk-in guest or a guest calling, go to the “New Booking” tab and fill …

Sirvoy as Processor of Data and GDPR

Our terms and conditions cover the basic aspects of the General Data Protection Regulation (GDPR), in relation between you and Sirvoy, for …

Change Text in the Booking Engine

This information is for developers used to working with CSS. Below is an example of how to change the text …

Sending of Email Templates by Category

In order to send email templates by category follow the steps below: 1 ) Add a category to each room …

Do Sirvoy do Server Backups?

Yes, we do regular backups of all data to prevent loss of data. Backups are done and kept in a …

To Restore Your Password

To restore your password: 1) Go to Sirvoy > Login > Forgot your password? 2) Fill out your username and email address, check …